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NH Collection San Sebastian Aranzazu

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NH Collection San Sebastian Aranzazu
NH Collection San Sebastian Aranzazu
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1,138 Reviews from our TripAdvisor Community

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Showing 289: English reviews
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Asturias
Reviewed 2 days ago NEWvia mobile

Es la primera vez en mi vida que me hospedo en Europa en un hotel de 4 estrellas que no tiene aire acondicionado! 2h intentando que funcionara porque era imposible dormir en una habitación que parecía una sauna. Finalmente llamo a recepción y me dicen que no hay aire acondicionado en el hotel, solo calefacción!!!!! Me quedo anonadada y voy...

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Helpful?
Thank alvarezgranda
Birmingham, United Kingdom
Reviewed 2 days ago NEW

We arrived late due to Air Traffic issues and the restaurant was about to close, but upon request, the Staff took our order and served dinner. Real professional and flexible service and very much appreciated. The rest of the stay was equally friendly yet professional. Thank you.

Review collected in partnership with NH Hotels
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Thank jock293
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that the service of the staff you received in the restaurant and the hotel achieved your expectations. Looking forward to hosting you in the future. Kind regards,

Melbourne, Australia
Reviewed 1 week ago

A very good hotel, nice spacious room and a great bathroom and shower. We got very good help from the front desk as a number of the restaurants we wanted to go to were closed (just after New Year) and they made a few calls and found other options. As other reviews have noted its a little out of the...

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Thank ivanhoe19
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that our rooms, staff and location achieved your expectations. Looking forward to hosting you in the future. Best regards,

Amsterdam, The Netherlands
Reviewed 2 weeks ago via mobile

NH hotels are as good as European chain hotels get for l travellers looking for a reasonable price to quality ratio. This NH is no exception. I've stayed here 6 times over 3 years. I am always satisfied with only minor complaints about noisy neighbors. The walls in some rooms are thin. Recently refurbished, the rooms are spacious, impeccably clean,...

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Thank ericdumont
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear Eric: Thank you very much for the comment you have given us about the experience at NH Collection Aránzazu. We are pleased that the newly renovated hotel has seemed a very good standard and the buffet and staff service have been at the level of your expectations. We will love to meet you again on future visits to San...

Jakarta
Reviewed 3 weeks ago

Hotel is recently renovated . Rooms are light and clean. Bed comfort is medium - Little bit too hard for me .Very nice breakfast. Service minded employes. Quite nice hotel for resonable price. Good alternative in San Sebastian.

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Thank Bozena M
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good morning! I would like to thank you for taking the time to share your stay in Nh Collection Aránzazu. It is a pleasure for us to know that our rooms, staff and breakfast achieved your expectations. Looking forward to hosting you in the future. Best regards,

Los Angeles, California
Reviewed 13 February 2017

A really nice room, well designed & spacious, quiet, great bathroom, but the bed is a bit hard/very firm. And call ahead to confirm a parking spot. We didn't and had a tough time. We picked this hotel for its parking, but when we arrived, the parking was full. The block of the hotel was closed off for an auto...

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1Thank 987karin333
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Hello! Thanks for your comment about your experience in the hotel NH Collection Aránzazu. We are sorry that because of an event being held at the hotel you did not have the parking available. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again. Thank you so...

Paris, France
Reviewed 26 January 2017

After the rennovations of a few years back, the NH Hotel in San Sebastian is much more vibrant than before. Even though it was of a good standard previously. The bar area has a much more friendly atmosphere and judging by the number of families and locals in the bar, it is obviously very welcoming. We did not try the...

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Thank mckaypeter
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Good afternoon! Thank you for giving us your opinion about the stay at the Nh Collection Aránzazu. It is a reward for us to know that we have reached the level of satisfaction that you needed to make the stay in the hotel special, and we are proud to know that we have become your reference hotel in Donostia. It...

Paso Robles, California
Reviewed 22 January 2017

Loved the location out of the busy area but a short taxi, or bus trip for those that don't want to walk to the old town. We walked and it was great!! The NH Collection does a great job with staff and having a great bar/restaurant in their locations to enjoy!! We spent 4 nights here and enjoyed the bar/restaurant...

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2Thank Tracy S
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Hello! Thanks for your comment about your experience in the hotel NH Collection Aránzazu. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again Thank you so much and see you soon!

Dubai, Dubai, United Arab Emirates
Reviewed 12 January 2017

We stayed over the New Year in a junior suite which was excellent, really well laid out room with all amenities we needed including a coffee machine. The reception/front office staff were very helpful and friendly and we really enjoyed the walk into San Sebastian (proper) along the beach. The hotel is in an upmarket area with a couple of...

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2Thank expatsal
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear guest, Thank you for the comment about your experience in the hotel NH Collection Aránzazu. We love to see our customers leave satisfied with the service we provide and we would love to have you with us again. Thank you so much and see you soon!

Walnut Creek, California
Reviewed 8 January 2017

The hotel is in an upscale neighborhood with two restaurants directly across the street and a large variety of merchants and restaurants two blocks away. After almost a month in Spain it felt good being removed from the main tourist area. It isn't a hotel noted for having old world charm but it certainly offers all the conveniences of a...

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1Thank sam101645
Cuque I, Director General at NH Collection San Sebastian Aranzazu, responded to this review

Dear Sam, Thank you very much for the comment you have given us about the experience at NH Collection Aránzazu. We love to see that you liked the renovated rooms and enjoyed the neighborhood. We will love to meet you again on future visits to San Sebastián. Yours faithfully.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel NH Collection San Sebastian Aranzazu is a four-star establishment in San Sebastian, Spain, located in the calm Antiguo residential neighborhood just outside the city center. ... more   less 

Additional Information about NH Collection San Sebastian Aranzazu

Address: Vitoria-Gasteiz, 1, 20018 San Sebastian - Donostia, Spain (Formerly NH Aranzazu)
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: €76 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection San Sebastian Aranzazu 4*
Number of rooms: 180
Reservation Options:
TripAdvisor is proud to partner with Booking.com, NHHotels and Cheap Tickets so you can book your NH Collection San Sebastian Aranzazu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Aranzazu Hotel San Sebastian - Donostia
Nh Hotels San Sebastián Donostia
Nh Aranzazu San Sebastián Donostia
Hotel Style:
#1 Green Hotel in San Sebastian - Donostia
#2 Business Hotel in San Sebastian - Donostia
#3 Family Hotel in San Sebastian - Donostia
#4 Luxury Hotel in San Sebastian - Donostia
#4 Romantic Hotel in San Sebastian - Donostia
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection San Sebastian Aranzazu staff and other travellers.
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Questions? Get answers from NH Collection San Sebastian Aranzazu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not park in the hotel as there is ample, safe, street parking for a fraction of the cost”
 of 5 bubbles mckaypeter, 26 Jan 2017 | Read review
“junior suite worth the extra money”
 of 5 bubbles expatsal, 12 Jan 2017 | Read review
“We always prefer a higher floor”
 of 5 bubbles sam101645, 8 Jan 2017 | Read review
“We had 2 rooms on the 4th floor, 421/422 with street view, both OK. Elevators always available, no noise, good Wi-Fi.”
 of 5 bubbles Verwerft, 29 Aug 2016 | Read review
“Choose rooms not directly on top of the function room.”
 of 5 bubbles sisyli, 31 Jul 2016 | Read review
5 of 5