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Traveller (777)
Room & Suite (256)
Dining (35)
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Overview
  • Excellent25%
  • Very good40%
  • Average21%
  • Poor8%
  • Terrible6%
Travellers talk about
“amusement park”(30 reviews)
“roller coaster”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,533)
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484 results
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119
171
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Show reviews that mention
All reviewsamusement parkfunicular railwayroller coasterrooftop poolold townoverlooking the bayhotel offershotel restaurantsan sebtapastaximontebalconycityfunfairrenovationgps
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1 - 5 of 484 reviews
Reviewed today

I can only wish this hotel will be bought by a Four Seasons or Hilton and turned into a 5 star resort. Because the location and phenomenal view deserves a quality lodging. The current hotel has 4 stars but in reality it is more a...More

Thank BarbarellAmsterdam
Reviewed 2 days ago via mobile

We had a wonderful three nights. The room was large and spacious with an amazing view. Staff were extremely helpful and attentive. Special mention to Estibaliz for her amazing service. We were rained in one day and managed to secure the best seat in the...More

Thank BecAndScottH
Reviewed 4 days ago

We didn't stay at the hotel, but we did ride the funicular up to the top, strolled around the amusement park (which was not running at the time, but looked well-maintained and some areas were being serviced), visited the raptor (birds of prey) exhibit, took...More

Thank Ada P
Reviewed 4 days ago via mobile

Room is small and poorly designed. There is not much room to put anything so you have to leave some things in your case. Walls are paper thin so little privacy. Safe in room works well. Bathroom poorly designed but everything works ok. Towels are...More

1  Thank LauncestonUpnabout
Reviewed 1 week ago

The Hotel Mercury Monte Igueldo was a highlight of the few days I spent in San Sebastián. Its location high above the town has spectacular views of the sea, - a sea view room is of course essential - the beautiful beaches and the town....More

1  Thank minsiharper
Response from MRodriguezVicente, Director de Relaciones con Clientes at Mercure Monte IgueldoResponded 1 week ago

Thanks for your comments. We are glad you enjoyed the hotel and its facilities. We hope to see you again on your next visit to the city.

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$134 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in San Sebastian - Donostia
#13 Luxury Hotel in San Sebastian - Donostia
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$134 - US$324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 On the Beach Hotel in San Sebastian - Donostia
#13 Luxury Hotel in San Sebastian - Donostia
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (777)
Room & Suite (256)
Dining (35)
Pool & Beach (15)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
senenjimenez
10 March 2018|
AnswerShow all 2 answers
Response from pezandmez2016 | Reviewed this property |
It Is important to request a room with the balcony and ask for the balcony to face the beach.
1
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Room Tips
"Book your hotel in the city"
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"Sea-view room on a higher floor to avoid the noise of people on the terraces below."
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"Don't expect double bed when picking double room and bathroom maybe with disabled facilities."
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"Worth paying for a sea view"
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