We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Pension Kaia

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Pension Kaia
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

37 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 9: English reviews
Swansea, United Kingdom
Level Contributor
7 reviews
Reviewed 30 September 2016 via mobile

The only positive comment I can post regarding Pension Kaia is that it is indeed located conveniently in the gastronomic quarter of San Sebastian. Now for the downside. Our room was a hot airless claustrophobic hovel, there was a window but it opened into what can only be described as a disused lift shaft. Other windows also opened into this,... More 

Thank 2004JDWM
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 September 2016 via mobile

OK this place is not a 5* star place and will not pretend to be. But more importantly it's clean the bathrooms work and more importantly it's slam bang in the middle of the old part of San Sebastián and within spitting distance of every top 10 Pintoxs bar in old San Sebastián and at a fast walk 7 mins... More 

Thank SteveH45
1 review
Reviewed 1 June 2016

My experience at this pension was great, in this vacation I was able to stay at 5 different properties and Pension Kaia is one of the best... simple but very clean and personnel very polite and willing to go the extra mile to serve and help.... the location can't be better and I found that to stay for one night... More 

Thank Gaby L
Nerea E, Recepcionista at Pension Kaia, responded to this review

Thank you for everything! We are so happy that your stay with us was so good More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2015 via mobile

Basic but very clean....can't beat the location in the old town but surprisingly quiet...yes windows do lead onto courtyard but for the price can't beat it....staff couldn't be more helpful with restaurant recommendations etc....if looking for just a couple of nights stay would recommend.

Thank Denise K
Lancashire, England
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 November 2012

Pension Kaia is superbly located in the old part of town on an interesting street with lots of shops and bars nearby. The Pension itself is located on the 2nd floor of the building but it does have a lift for those less able bodied. We had booked through bookings.com a triple and quadruple room. When we arrived the receptionist... More 

2 Thank bekibird
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2012

Me and my friends also booked a 3 bed room at pension Kaia. When we got there they gave us a two bed room and across the hall a single bed room with a bathroom, even though we had booked a bed room for three with an own bathroom. It took us a while until we realized that there were... More 

2 Thank Alisa1201

Travellers are raving about these San Sebastian - Donostia hotels

Sheffield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 January 2012

I would not recommend this place simply because when we arrived they asked for immediate payment (which I provided). They said that my credit card had not worked and asked me to resubmit the number. This I did. On return to the UK, I discovered that I had been charged twice. The card company would not refund - and neither... More 

5 Thank D H
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 August 2010

According to our experience this hostel is absolutely not recommendable. We booked an ensuite double room well in advance for 70 euros. Upon arrival they gave us a double room without window and bathroom across the floor attached to a different room. They requested our passports immediately after our arrival and refused to give it back until we did the... More 

4 Thank Fritz1909
Oslo, Norway
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 July 2010

The hostal is close to the beach, La Concha, and in the middle of the old city with tapas-bars everywhere around. We were two friends who luckily had asked for a three-beds' room. The room was tiny with just enough place for two persons and suitcases. We had our own bathroom, tiny as well. Maybe as espected at a hostal,... More 

2 Thank Hedda24

10 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (4)
Hotel & Grounds (2)
Room/Suite (1)
Other (1)

Management photos: Courtesy of the property manager

All Management Photos (6)
Other (6)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Sebastian - Donostia hotels
0.1 km away
Pension Edorta
Pension Edorta
#14 of 49 in San Sebastian - Donostia
239 reviews
0.1 km away
Irune Lodging & Guesthouse
Irune Lodging & Guesthouse
#35 of 49 in San Sebastian - Donostia
50 reviews
0.1 km away
Ibai Accomodations
Ibai Accomodations
#38 of 49 in San Sebastian - Donostia
24 reviews
Show Prices
Show Prices
Show Prices
0.3 km away
Parma Hotel
Parma Hotel
#16 of 49 in San Sebastian - Donostia
296 reviews
0.9 km away
Hotel Terminus
Hotel Terminus
#40 of 49 in San Sebastian - Donostia
91 reviews
0.7 km away
Pension Urumea
Pension Urumea
#28 of 49 in San Sebastian - Donostia
23 reviews
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Multilingual Staff
  • Breakfast Available

Additional Information about Pension Kaia

Address: Puerto, 12, 20003 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Price Range: €54 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Pension Kaia 2*
Number of rooms: 8
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity, Booking.com and Orbitz so you can book your Pension Kaia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Pension Kaia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you required any specific detail in your room, please contact the renters or owners they are great to accommodate you...”
 of 5 bubbles 954gabyl, 1 Jun 2016 | Read review
“it doesn't appear possible to choose a good room from what previous reviewers and I have experienced. make sure you provide proof of what you have booked and try to pay in cash on arrival so you can demand a reduction if its not what you wanted.”
 of 5 bubbles bekibird, 5 Nov 2012 | Read review
2 of 2
Enter dates for best prices
Check In Check Out
Price Your Stay