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Hotel Akelarre

100 reviews
#12 of 57 Hotels in San Sebastian - Donostia
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Paseo Padre Orcolaga 56 Monte Igueldo, 20008 San Sebastian - Donostia Spain
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Traveller (141)
Room & Suite (35)
Dining (19)
Certificate of Excellence

About

4.5
Excellent
100 reviews
Location
Cleanliness
Service
Value
Certificate of Excellence
The hotel has 22 bedrooms, including 2 suites with a private swimming pool. All of them with incredible ocean views. Modern and incredibly spacious, guests can expect contemporary and elegant interiors, a spa and wellness area, a wine cellar and 2 restaurants: Akelarre, with 3 Michelin Stars and Oteiza, which gives a more tradictional proposal and a shorter menu.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Banquet room
Spa
Electric vehicle charging station
Valet parking
Car park
Free internet
Wifi
Public wifi
Internet
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Shallow end in pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary welcome drink
Outdoor dining area
Wine / champagne
Shuttle bus service
Taxi service
Facial treatments
Full body massage
Head massage
Hot spring bath
Massage
Neck massage
Adults only
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Private balcony
Room service
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Spanish, Arabic, Italian
100Reviews3Q+A5Room tips

Reviews

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Popular mentions
+1
proper mixture of luxury, design and delicious taste
The hotel has modern design and cozy atmosphere. All implemented materials are highest possible quality and create really luxury feeling. The restaurants are "famoso" The staff is professional. The view is wonderful. The location is a bit far from San Sebastian. A place to return
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Date of stay: October 2019
Cleanliness
Service
Sleep Quality
Room Tip: all rooms are fantastic with see view
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Response from OSubijana, Director General at Hotel Akelarre
Responded 2 weeks ago
Dear Mr InspirationExplorer, Thank you very much for your kind words and for taking time to share your experience at Akelarre Hotel Relais & Chateâux. All the team appreciate your feedback, since all our effort is done to give the best service to our guests. We look forward to welcoming you next time you visit San Sebastian. Best regards, Akelarre Team.
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Dramatic Atlantic overlook in Basque Country
An amazing feat of mountainside construction complements 3-star dining at the amazing Akalarre! Our room was sooo private, designed to make us feel like we're the only guests there, totally relaxing, with patio and small pool overlooking the Atlantic! Concierge was incredibly helpful, recommended the very wonderful Chus Martí, who guided us through streets and foods of San Sebastian, Hondarribia, St Jean de Luz, Biarritz. Also arranged a day of tasting great Rioja wines. What a find!
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Date of stay: October 2019
Value
Rooms
Service
Response from OSubijana, Director General at Hotel Akelarre
Responded 4 weeks ago
Dear Mrs bschles1945, First of aall we would like to thank you for your kind words and for taking time to share your experience. We are glad to know that you enjoyed the whole experience in the hotel room, views, pool, restaurants and also the destination and surrounding cities. Thank you for trusting us for your stay and recomendations and we look forward to welcoming you again next time you have the chance to travel to San Sebastian. Kind regards, Akelarre Team.
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Beautiful view
This is a place that loses out on the price quality equation. While the view was spectacular, I am afraid that the spartan space did not appeal at all to me. A special pet peeve for me is not having a completely dark room when I am paying hundreds of euros - unacceptable on every level. The light seeped in from both sides of the window and the bed is smack next to the window! Not cool at all and could and should have been addressed- I was up at the crack of dawn which did not make me a happy camper. Thank god I had booked in for only one night. If you are having dinner at Akelarre just book down in the town and take a cab up - give this a skip. I must mention though that the service was kind and efficient. Also the breakfast was superb.
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Date of stay: November 2019Trip type: Travelled with friends
Response from OSubijana, Director General at Hotel Akelarre
Responded 4 weeks ago
Dear Mr/Mrs soha5017, Thank you for sharing your experience at Akelarre Hotel Relais & Chateâux. We take note of your comments, as our main objective is to give our guests the best accomodation and service. Our guests experience is what motivates us to improve every day. We hope we can welcome you back next time you visit San Sebastian. Kind regards, Akelarre Team.
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+1
A very young hotel that interestingly has perfected service
I came across this place while searching for luxury hotels & Michelin starred restaurants in San Sebastián . As with most newly opened hotel, I knew I had to manage my expectations. But to my surprise, it turned out to be a perfect stay. Protests were happening around Barcelona at that time, and luckily , we rented our car out of the airport since our flight home will also depart on the day we drive back to BCN. All worked out perfectly. It was safe and less stressful for us than driving out of the city. Driving out of the car rental exit directly led us to the motorway. We drove from El Prat airport via Zaragoza and arrived Akelarre after 7.5 hrs.(5.5 hours if driving straight with a minimal stop for gas, as we did on the return) We arrived hotel Akelarre, was welcomed and checked in by Claudia & assisted by Victor who brought our suitcases to our rooms. Had an hour to rest and get dressed for our dinner at the Restaurant Akelare of 3* Michelin Chef Pedro Subijana, who we also met prior to the dinner. Set menu choices were from the seasonal menus & the classics which made the chef famous. The hotel has spectacular sea views. Very clean & spacious rooms and bathrooms. Very comfortable beds. Breakfast was served daily at Oteiza and each morning, we were greeted by Itziar who explained to us the Basque specialties on the menu which she encouraged us to try. It was all delicious! The hotel itself reminded us of one of our favourites, the Aman Resorts. The staff were all very well trained and this includes housekeeping. Nothing was out of place in the hotel. Everything you see at the hotel was cohesive and very well thought of. Service was spot on. Something my husband and I truly appreciate, considering that the hotel is just two years old. The hotel is about a 10 minute drive to the city center. It is best to have a car for mobility if you would like to visit other towns nearby. Thank you to everyone including Marta at the front desk at checkout and Hussein at the concierge who tirelessly got and parked our car for us each day we arrived and left the hotel. Our stay was special, very relaxing, enjoyable and memorable. …
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Date of stay: October 2019Trip type: Travelled as a couple
Response from OSubijana, Director General at Hotel Akelarre
Responded 4 weeks ago
Dear angelfish22_11, First of all we would like to thank you for such a detailed review and for taking time to share your experience at Akelarre Hotel Relais & Chateâux. It is great news to find out that all our effort and love for our job is recognised by our guests. All the team is very grateful for your kind words and we look forward to welcoming you back next time you visit San Sebastian. Best regards, Akelarre Team
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Just Sublime
A absolute gem. It was such a wonderful experience to stay at the Akelare. The rooms were just lovely with the most wonderful bed I have ever slept in. It was like sleeping on a cloud - so serene and comfy. Both my husband and I slept so well that we almost didn't want to get out of bed in the morning. Amazing cliff side views from the beautiful terrace overlooking the sea with magnificent sunsets. We did not dine at Oteiza the 3-star Michelin restaurant because we already had booked at the Arzak restaurant. But, had breakfast every morning at their other restaurant. This was by far the most wonderful breakfast and the staff was so accommodating and friendly. I had a few requests and both Itziar and Jean Marc could not have been nicer. Such lovely people who went out of their way to get me exactly what I needed. And, I didn't have to ask again and they remembered everything the next days at breakfast. Also, want to give kudos to the front desk staff, Houssine, Jose, & Claudia. They were so helpful and accommodating. We loved every minute there and will return without hesitation. It was a most wonderful experience.…
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Date of stay: October 2019
Rooms
Location
Service
Room Tip: We stayed in the Double Vista Mar room. Serene and beautiful room.
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Response from OSubijana, Director General at Hotel Akelarre
Responded 30 Oct 2019
Dear Mrs Sunshine74296, We hope this email finds you well. We are very thankful for your kind words about your stay in Akelarre Hotel Relais & Châteaux. Thank you in the name of our whole team for appreciating the service provided. Looking forward to welcome you again soon. Best regards, Akelarre Team.
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Previous
123456…12
is the hotel only open certain times of the year? Seems that online booking is not available for early 2018
Dear Shihfan, Thanks for your interest in Akelarre hotel and restaurant. We will be closed from 17th December 2017 to 28th February 2018.
0 votes
Can we walk to La Concha Beach and other none-hotel restaurants?
Dear Linda, as Natan says you get to the city centre in 10 minutes by car. Near the hotel , less tan 5 minutes by car, you can also find some good restaurants.
1 vote
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Hola quería saber si este hotel está en el casco antiguo. Gracias
Buenas tardes Priscila G, Muchas gracias por su interés en Hotel Akelarre. Como bien indica igall0, estamos a unos 4 kms del centro y ofrecemos servicio de Shuttle bajo disponibilidad. Esperamos haberle ayudado. Para cualquier otra consulta, no dude en ponerse en contacto con nosotros, estaremos encantados de atenderle tanto por mail como por teléfono en el 943311208. Muchas gracias, Saludos,
0 votes
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"all rooms are fantastic with see view"
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"We stayed in the Double Vista Mar room. Serene and beautiful room."
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"i dont believe there is a bad room."
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"All must be unbelievable....."
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"We enjoyed a lower level room overlooking the sea to see the coast, too. We could imagine the upper level rooms are equally special."
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PRICE RANGE
€274 - €583 (Based on Average Rates for a Standard Room)
LOCATION
SpainBasque CountryProvince of GuipuzcoaSan Sebastian - Donostia
NUMBER OF ROOMS
22
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Frequently Asked Questions about Hotel Akelarre
What are some of the property amenities at Hotel Akelarre?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
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Which room amenities are available at Hotel Akelarre?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
See all room amenities.
What food & drink options are available at Hotel Akelarre?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
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Is parking available at Hotel Akelarre?
Yes, free parking, a parking garage, and valet parking are available to guests.
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What are some restaurants close to Hotel Akelarre?
Conveniently located restaurants include Akelarre, Mendizorrotz, and Restaurante Olasagasti.
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Are there opportunities to exercise at Hotel Akelarre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
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Does Hotel Akelarre have an airport shuttle?
Yes, Hotel Akelarre offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Are any cleaning services offered at Hotel Akelarre?
Yes, dry cleaning and laundry service are offered to guests.
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Which languages are spoken by the staff at Hotel Akelarre?
The staff speaks multiple languages, including English, Spanish, Italian, and Arabic.
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Are there any historical sites close to Hotel Akelarre?
Many travellers enjoy visiting Castillo de la Mota (4.9 km) and Caserio Katxola (4.4 km).
See all nearby attractions.
Does Hotel Akelarre have any great views?
Yes, guests often enjoy the ocean view available here.
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