We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Foru Kalea, 2, 48008 Bilbao Spain
Lowest prices for your stay
US$119
View deal
Free cancellation until 18/09/22
Expedia.com
Hotels.com
Booking.com
Traveluro
ZenHotels.comUS$127
View all 18 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (41)
Room & Suite (36)
Dining (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 12/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sercotel Arenal Bilbao
Updated 12/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 54 in Bilbao
Location
Cleanliness
Service
Value
Travellers' Choice
The 3-star Sercotel Hotel Arenal Bilbao has an excellent location right in the city centre. It offers all the comforts required for an outstanding stay, both for families with children, couples travelling for leisure or for those who are visiting Bilbao on business. From the entrance to the old city of Bilbao, in just a few minutes’ walk you can get to the most important tourist attractions: Santiago Cathedral, the Plaza Nueva or the church of St Nicholas, not forgetting the famous Guggenheim Museum. Take advantage of the special offers and book a room with breakfast in the heart of Bilbao.
Read more
Property amenities
Free High Speed Internet (WiFi)
Breakfast available
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Baggage storage
Concierge
24-hour front desk
Laundry service
Wifi
Breakfast buffet
Non-smoking hotel
Show more
Room features
Blackout curtains
Air conditioning
Safe
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, French, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
293Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
131Reviews1Q+A2Room tips
Traveller rating
  • 81
  • 34
  • 11
  • 4
  • 2
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
RobinClapp wrote a review Apr 2022
malmö Skåne Län, Sweden49 contributions71 helpful votes
I stayed at the Sercotel Arenal Bilbao for three nights in April 2022, on a family trip. The greatest strong points of this hotel are its location and its pleasant staff. The location is on the edge of the old town, but overlooking a park, near the river, and within a 15 minute walk (along the river) to the Guggenheim. Our double room was small, but comfortable. We asked to be in a quiet location on a high floor and were indeed provided with a room on the 5th floor, with an excellent view of the city life in the park across the street. There is no 'lobby' to speak of in the hotel, just a small seating area. This was not a problem for us, however. The breakfast room is on the first floor and breakfast was adequate, with sufficient variety of breads, cheeses, ham, pastries, fruit, etc. The personal at the hotel are extremely friendly, helpful and professional. When one of our party was ill, they came forward in a kind way to offer help. They also very kindly booked our taxi back to the airport. All of this was done with a smile and in perfectly good English. In short, this is a great option at the right price in an excellent location in Bilbao! Strongly recommended.
Read more
Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip: Might be wise to choose a room on a higher floor, due to the busy location which can translate...
See more room tips
Helpful
Share
Response from Hotel Arenal, Guest Services / Front Office at Sercotel Arenal Bilbao
Responded 2 weeks ago
We would like to thank you very much for the time you have taken to provide us with an excellent feedback. We are very pleased to hear that you had a wonderful experience. We hope to have the privilege of having your visit again at any of the hotels in the Sercotel Hotels chain. Sincerely: Itziar Calderón Jefe de recepción Sercotel Arenal
Read more
Miguel M wrote a review Apr 2022
Santiago, Chile4 contributions1 helpful vote
Lovely location and the staff had a fantastic welcome. The room works perfect, everything worked pretty well, good bed and shower with the perfect temperature. A fresh breakfast, good coffee and lovely pastries. Just all you need. Good value for money
Read more
Date of stay: April 2022Trip type: Travelled
Helpful
Share
Response from Hotel Arenal, Guest Services / Front Office at Sercotel Arenal Bilbao
Responded 10 Apr 2022
We would like to thank you very much for the time you have taken to provide us with an excellent feedback. We are very pleased to hear that you had a wonderful experience. We hope to have the privilege of having your visit again at any of the hotels in the Sercotel Hotels chain. Sincerely: Itziar Calderón Jefe de recepción Sercotel Arenal
Read more
Katie M wrote a review Apr 2022
Cardiff, United Kingdom6 contributions2 helpful votes
Fantastic hotel. Excellent central location. Extremely friendly and helpful staff - always there smiling and accommodating. Check in online was easy and a quick check at the desk and we were done. The triple room was clean with all the expected facilities. There was daily room service to freshen the beds and towels. Breakfast was great! Fully stocked with a choice of breads, oils, cheeses, meats, Spanish omelette, cereal, yogurts, pastries and fruit. Given the location, service of the staff and price - you cannot fault this hotel.
Read more
Date of stay: April 2022Trip type: Travelled
Room Tip: There is a wonderful patisserie below the hotel, try some of the pastries you will not be...
See more room tips
Helpful
Share
Response from Hotel Arenal, Guest Services / Front Office at Sercotel Arenal Bilbao
Responded 6 Apr 2022
I am so happy to receive such positive feedback on your experience! We are proud to know that the entire team did everything possible to help you during your stay because of their service and impeccable treatment. If we can boast of anything, it is the privileged location in the old town of Bilbao, which is why it is chosen by many customers. We would be delighted to welcome you to any of our Sercotel Hotels in the near future. Greetings Itziar Calderón Front Office Manager Sercotel Arenal
Read more
Teresa C wrote a review Mar 2022
1 contribution
Situated next to the Seven Streets (old town) so perfect for exploring. Overlooking the river, pleasant walk to the Guggenheim. Very close to the Theatre stop for the tour bus. Reception staff so welcoming. Room great. Breakfast - typical continental and plenty of it.
Read more
Date of stay: March 2022
Location
Service
Sleep Quality
Helpful
Share
Response from Hotel Arenal, Guest Services / Front Office at Sercotel Arenal Bilbao
Responded 1 Apr 2022
I am so happy to receive such positive feedback on your experience! We are proud to know that the entire team did everything possible to help you during your stay because of their service and impeccable treatment. If we can boast of anything, it is the privileged location in the old town of Bilbao, which is why it is chosen by many customers. We would be delighted to welcome you to any of our Sercotel Hotels in the near future. Greetings Itziar Calderón Front Office Manager Sercotel Arenal
Read more
Luigi X wrote a review Mar 2022
Forino, Italy192 contributions81 helpful votes
Great Location, for this hotel, gooda breakfast for a 3-star category, service was quite good and staff spoke also English. It was raining and this was a pity that no umbrellas were available for guest use. however I highly recommend this hotel.
Read more
Date of stay: March 2022
Rooms
Service
Sleep Quality
Helpful
Share
Response from Hotel Arenal, Guest Services / Front Office at Sercotel Arenal Bilbao
Responded 18 Mar 2022
I am so happy to receive such positive feedback on your experience! We are proud to know that the entire team did everything possible to help you during your stay because of their service and impeccable treatment. If we can boast of anything, it is the privileged location in the old town of Bilbao, which is why it is chosen by many customers. We would be delighted to welcome you to any of our Sercotel Hotels in the near future. Greetings Itziar Calderón Front Office Manager Sercotel Arenal
Read more
Previous
PRICE RANGE
US$90 - US$154 (Based on Average Rates for a Standard Room)
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoBilbo Zaharra
NUMBER OF ROOMS
36
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Sercotel Arenal Bilbao
Which popular attractions are close to Sercotel Arenal Bilbao?
Nearby attractions include The Roomhunter (0.3 km), Casco Viejo (0.1 km), and Teatro Arriaga Antzokia (0.09 km).
What are some of the property amenities at Sercotel Arenal Bilbao?
Some of the more popular amenities offered include free wifi, breakfast buffet, and a business centre.
What food & drink options are available at Sercotel Arenal Bilbao?
Guests can enjoy breakfast during their stay.
What are some restaurants close to Sercotel Arenal Bilbao?
Conveniently located restaurants include Antxoa Taberna, Restaurante Cafeteria Pentxo, and NIDOBILBAO.
Is Sercotel Arenal Bilbao located near the city centre?
Yes, it is 0.7 km away from the centre of Bilbao.
Which languages are spoken by the staff at Sercotel Arenal Bilbao?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Sercotel Arenal Bilbao?
Many travellers enjoy visiting La Ribera Market (0.5 km), Ermita de Santa Agueda (4.3 km), and Cementerio de Derio (4.2 km).
Is Sercotel Arenal Bilbao accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.