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Campo Volantin, 28, 48007 Bilbao Spain
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Traveller (690)
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Room & Suite (296)
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About

#11 of 54 in Bilbao
Location
Cleanliness
Service
Value
Combining avant-garde design with a superb location across from the Guggenheim, the newly-built Hesperia Bilbao is a luxury hotel just 200 meters from the main shopping area.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
24-hour security
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, French, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
2169Reviews19Q+A100Room tips
Traveller rating
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  • 226
  • 66
  • 26
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Popular mentions
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Rachael1973 wrote a review Apr 2022
Leeds, United Kingdom425 contributions266 helpful votes
Booked two rooms here in March as part of a trip around Basque and Rioja. Originally booked the hotel for three nights, but then had to fly home early and asked to change to one night with over 24 hours notice. They refused and I had to get my booking agent involved (who thankfully sorted it). We booked a superior room with an orange window. Gave the whole view of the river a strange orange hue, along with everything else in the room. Could not get cool air in the room, only hot. Beds were really comfortable and the location is good for the 'newer' parts of the city (inc. Guggenheim), but it's a bit of a walk from the older parts of town and the main shopping/eating areas. Sleep was ruined by 'banging' noises throughout the night - it was a breezy night and I think a window had been left open by the lifts. Would not stay again.
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Date of stay: March 2022
Value
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Response from victor werring, Director General at Hesperia Bilbao
Responded 4 weeks ago
Dear Rachael1973, Thank you so much for sharing your experience. It help us and future guests as well. I would like to clarify that we hardly ever refuse to change dates or reservations. All the reservatiosn that comes from travel agencies (any type: on line / off line) modifications and changes have to be made the same way, that is booking agent involved. Travel agencies charge Hotels for its reservations, that is why they need to make any modification. We are very sorry to hear that you did not enjoy your stay at all. Best regards, Inma. Front Desk
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Dr Happy wrote a review Apr 2022
Denver, Colorado142 contributions136 helpful votes
You will enjoy the nice colors of the windows and everything is nice and comfortable. Especially you can have a nice view of the river and across to the famous museum architecture which is very nice to see.
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Date of stay: February 2022Trip type: Travelled
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Response from victor werring, Director General at Hesperia Bilbao
Responded 11 Apr 2022
Dear DrHappy0, Thank you for recommending Hesperia Bilbao. We will be more than happy to have you back. Kind regards, Inma.Front Desk
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rzmz89 wrote a review Mar 2022
chicago, illinois63 contributions55 helpful votes
Hotel is in a great location. It is about 29 minute walk from old town and about 5-10 minutes to new town over the Zubizuri bridge. The Guggenheim is also about 10 minutes walk. Rooms are clean and we had a blue window room over looking the river. The thermostat was not working well on the cool position but we were able to open the doors. Breakfast was okay. Coffee machine only have smaller cups European style. Overall a great stay.
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Date of stay: March 2022Trip type: Travelled
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Response from victor werring, Director General at Hesperia Bilbao
Responded 27 Mar 2022
Dear rzmz89, We would like to thank you for sharing your experience. We are glad you enjoyed your stay. Regarding the thermostat, our AC and central heating cannot run at the same time. For that reason AC works just in summer. The temperature normally is not this high as this weekend. Apologies for the inconveniences. Kind regards, Inma. Front Desk
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samirdw wrote a review Mar 2022
London, United Kingdom52 contributions22 helpful votes
This hotel is amazingly situated for the Old Town and Guggenheim and walkable to the newer parts of town too. The staff were friendly, helpful and the accommodation was good value for the cost we paid. The rooms were clean and comfortable - the beds in particular were super comfortable! Breakfast was included in our package and this was the only let down in all honesty. The buffet (hot stuff) was a little on the low side and the tea was lukewarm. However, I did enjoy myself stay otherwise and would stay here again if I was coming to Bilbao.
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Date of stay: February 2022
Value
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Response from victor werring, Director General at Hesperia Bilbao
Responded 14 Mar 2022
Dear samirdw, Let us thank you for recommending Hesperia Bilbao after the experience you had with us! We are proud to know that you enjoyed your comfortable room and professional staff. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Hesperia Bilbao. With Kind Regards, Inma. Front Desk
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Kim Smith wrote a review Jul 2020
Sa Pobla, Spain2 contributions1 helpful vote
Spent 3 nights at recently reopened Hesperia and enjoyed the whole experience. Warm welcome from the staff, especially Maria on reception who offered help and advice throughout our stay. Lovely spacious river view room on 7th floor. Hotel in quiet location very close to Gugenheim. Thanks to all at Hotel.
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Date of stay: July 2020Trip type: Travelled
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Nanivivi wrote a review Mar 2020
Eastbourne, United Kingdom16 contributions8 helpful votes
We recently spent 3 nights at the Hesperia and couldn’t have found a better place to stay while visiting Bilbao. We were given a room on the Fifth floor with a side view of the river. It was spacious with a very comfortable bed and large bathroom. The hotel is situated nearly opposite the Guggenheim and also nearly opposite the foot bridge which takes you to the town centre with lots of restaurants, cafes and shops. Everything is in walking distance including the old town and walking by the river is very pleasant . We took the breakfast at the hotel and the choice and taste of food was amazing . The staff at the reception desk was very helpful . There is also a bar downstairs with very comfortable armchairs to relax after a busy day walking! The WiFi is excellent. If we came back to Bilbao we would certainly choose this hotel again .
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Date of stay: March 2020
1 Helpful vote
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Response from HesperiaBilbao, Calidad at Hesperia Bilbao
Responded 7 Mar 2020
Dear Nanivivi , First of all, from Hesperia Bilbao Hotel we want to thank you for the time you have taken for writing about your experience here with us and for trusting our services for your stay in this city. We are really glad to read that you have enjoyed a nice experience, such as receiving that kind of details. We want to make you know that for the whole team of Hesperia Bilbao Hotel our guests best experience is the most important thing and, related to your words, that we will go on doing our best so that we can keep on guaranteeing it. Thank you once again and we wish you come back to us at your next stay in Bilbao so that we can surprise you with a new experience that you couldn't forget. Best regards Saioa T.
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Bryan from Oz wrote a review Jan 2020
2 contributions
We have loved our stay at the Hesperia Bilbao. Excellent service and great breakfast, with the food being excellent. Our room had the best views of the river, boulevard and Guggenheim. We were able to walk to all our activities.
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Date of stay: January 2020Trip type: Travelled
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Response from HesperiaBilbao, Calidad at Hesperia Bilbao
Responded 18 Jan 2020
Dear Byansheppo , First of all, from Hesperia Bilbao Hotel we want to thank you for the time you have taken for writing about your experience here with us and for trusting our services for your stay in this city. We are really glad to read that you have enjoyed a nice experience, such as receiving that kind of details. We want to make you know that for the whole team of Hesperia Bilbao Hotel our guests best experience is the most important thing and, related to your words, that we will go on doing our best so that we can keep on guaranteeing it. Thank you once again and we wish you come back to us at your next stay in Bilbao so that we can surprise you with a new experience that you couldn't forget. Best regards Saioa T
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JLR14 wrote a review Jan 2020
Puebla, Mexico30 contributions45 helpful votes
The restaurant is top quality, the service amazing, and an attention to detail that is beyond impressive. Very much worth staying here as it is super close to the Guggenheim and other major attractions.
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Date of stay: January 2020Trip type: Travelled
2 Helpful votes
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Response from HesperiaBilbao, Calidad at Hesperia Bilbao
Responded 3 Jan 2020
Dear JLR14 , Thank you very much for choosing our hotel and for taking the time to share this magnificent review with the traveller community! It is our main priority to make our guests feel welcome in order to provide you with a unique, special and memorable experience. It has been a real pleasure to have you here and we keep looking forward to welcoming you back soon and providing you with another excellent and unforgettable experience. Kind regards, Saioa T
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Ebony wrote a review Dec 2019
Dubai, United Arab Emirates49 contributions56 helpful votes
We chose the junior suite room with the river view. We absolutely adore the room. The interior is well maintained and contemporary. The room was very clean and well stocked with accessories to make your stay more comfortable. Even though it rained during our stay, the view of the river and surrounding neighborhood was nice. I will definitely recommend this unit to my fellow traveling friends! The staff is nice and friendly. The night receptionist with the long hair and wears glasses was extremely welcoming. Sorry, I forgot her name. I think it starts with a L. However, she encouraged me to practice speaking Spanish with her. 😁 The only thing I did not like was the stuffed peppers with cod dish. That was not good. However, the breakfast and drinks were great! Thank you for a wonderful stay, Hesperia Bilboa hotel!
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Date of stay: December 2019Trip type: Travelled
2 Helpful votes
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Response from HesperiaBilbao, Calidad at Hesperia Bilbao
Responded 3 Jan 2020
Dear ebonyf441 , First of all, from the Hesperia Bilbao Hotel we want to thank you the time you have taken for sharing your experience with us here in Tripadvisor and for trusting our services at your stay in this city. We are pleased to read your words and see that you felt so comfortable and you could enjoy your stay in that way. For the whole team of the Hesperia de Bilbao Hotel the fact that our guests can live the best experience ever is the most important thing and we will go on working hard so that will be always this way. Thank you once again, we look forward to your next stay with us in order to surprise you with a new unforgettable experience. Best regards, Saioa T
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bbitsi00 wrote a review Nov 2019
Germantown, Tennessee31 contributions49 helpful votes
Conveniently located (near the Guggenheim) and with nice walking paths along the river. Breakfast was excellent. The view from the room was nonexistent. Tour operators pick up from the hotel and it is convenient to get to and from the airport.
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Date of stay: October 2019Trip type: Travelled
2 Helpful votes
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Response from HesperiaBilbao, Calidad at Hesperia Bilbao
Responded 28 Nov 2019
Dear bbitsi00 , First of all, thank you very much for taking the time to share your thoughts with us after your experience. We are delighted to know our excellent location between the old and new city was convenient for your visit to Bilbao. We also appreciate your feedback regarding the comfort of our rooms and be assured that we will take into account your suggestions for future improvements. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Saioa T Dpto. Calidad
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PRICE RANGE
US$114 - US$159 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hesperia bilbao hotel bilbao, hesperia hotel bilbao, bilbao hesperia hotel
FORMERLY KNOWN AS
NH Collection Ria de Bilbao
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoCastaños
NUMBER OF ROOMS
151
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Frequently Asked Questions about Hesperia Bilbao
Which popular attractions are close to Hesperia Bilbao?
Nearby attractions include Guggenheim Museum Bilbao (0.5 km), Dino Rising (0.08 km), and Mad Mansion - Mansion Crowell (0.09 km).
What are some of the property amenities at Hesperia Bilbao?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hesperia Bilbao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hesperia Bilbao?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hesperia Bilbao?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hesperia Bilbao?
Conveniently located restaurants include Casa Leotta, Bikandi Etxea, and Don Crepe.
Is Hesperia Bilbao located near the city centre?
Yes, it is 0.7 km away from the centre of Bilbao.
Are any cleaning services offered at Hesperia Bilbao?
Yes, dry cleaning and laundry service are offered to guests.
Does Hesperia Bilbao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hesperia Bilbao?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Hesperia Bilbao?
Many travellers enjoy visiting La Ribera Market (1.4 km), Ermita de Santa Agueda (4.0 km), and Cementerio de Derio (3.7 km).