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Gran Hotel Domine Bilbao

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#3 of 43 Hotels in Bilbao
Certificate of Excellence
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1 room 2 adults 0 children
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Gran Hotel Domine Bilbao
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2,090 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Hotel Domine Bilbao
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Showing 1,019: English reviews
Ntexas
Reviewed 7 June 2014

The standard rooms are terrible boxes. You must pay for the upgrade for a room on the front. Several front facing rooms have a pillar in the middle of the room so beware. The staff park your car but you can take the lift down to load before leaving. Room service will deliver ice in a ice bucket. Do note...

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Helpful?
Thank RockwallTraveler
Guest Assistant D, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Rockwall Traveller, Thank you very much for your detailed review, we are sure it will be useful for future guests who decide to come to our property. We can see it was worthy to pay for the superior room and we are sure you enjoyed the view of the Guggenheim this offers. We have taken note of your comment...

San Francisco, California, United States
Reviewed 7 June 2014

Hotel itself is beautiful and well-located but the service and maintenance!! Shower nozzle came off while gushing hot water spilled all over the bathroom; fixed twice by the hotel and I gave up using it. Wifi had to be fixed 5 times without any stable network. Despite my request of very early check-out with my car to be delivered from...

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Helpful?
2Thank yuiitsu
Guest Assistant D, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Yuiitsu, Thank you very much for your feedback. We are very concerned about the details of your stay you mention and have passed your comments to the Management to guarantee this situation will not happen again. After talking to our staff, we have found out that our Maintenance went to your room in a first instance and repaired the...

Bicheno, Tas
Reviewed 5 June 2014

Love this hotel, the location is A1. It's a short walk to anywhere and Bilbao is a very safe and sophisticated city. The hotel has very well appointed rooms, excellent service and it's literally 50 metres to the Guggenheim. You can purchase tickets to the museum from reception for 12 euro and this allows you to skip the queue. They...

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Helpful?
1Thank KylewithaK
Guest Assistant D, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear KaylewithaK, Thank you very much for your feedback. We are delighted to read that we have contributed to make your stay in Bilbao so good and easy. We will take your words as a motivation to keep working hard in order to mantain the highest quality on the customer service. We have also passed your comments about the Wifi...

Guadalajara, Mexico
Reviewed 3 June 2014

Fantastic hotel in the best location, right in front of the Guggenheim. The service could hardly get any better, the complimentary breakfast is simply amazing and the beds are massive. Although the WiFi signal is strong throughout the building, the system (still in the 21st centruy) requires printed codes every 24 hours and/or every time you re-connect to the network....

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Helpful?
1Thank Fierrox
Guest Assistant D, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Fierrox, Thank you very much for your detailed review. We have taken note of your suggestions as far as the Wi-fi and the parking services are concerned, as we are sure they will be helpful to perfect our customer service. On the other hand, it is a pleasure for us to read that you had such a pleasant stay...

Brighton, England, United Kingdom
Reviewed 29 May 2014

Had a most fantastic stay in one of there suites. Overlooking the guggenhiem museum it was almost surreal how close it was. You could get lost in the bed and room service is very reasonable for such a nice hotel. A great experience

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Helpful?
Thank Jeb_Jebson
Guest Assistant D, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Jeb_Jebson, Thank you very much for your feedback. We are pleased to read that you enjoyed your stay with us as well as the room service and that the view over the Guggenheim made a special experience of your stay.For these reasons, we hope you will have no hesitation in recommending our property to future guests. We look forward...

Jupiter, Florida
Reviewed 28 May 2014

This was a beautiful hotel, and the staff very friendly. The location couldn't have been more perfect. I was treated to a wonderful variety of gluten free breads for breakfast, which was preordered by our travel agent. I was also offered gluten free options for dinner without even asking, as they had our room on file in the restaurant. This...

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Helpful?
Thank CJGluten
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear CJGluten, Greetings from Bilbao! We appreciate the nice words you dedicated to us and would like to remind that you will always be welcomed here. It is a pleasure to know that you could enjoy our breakfast and restaurant with no gluten as well as the nice critics about our staff. Enrique and the rest of the team of...

Dublin, Ireland
Reviewed 27 May 2014

I stayed in the Silken Grand Hotel for two nights recently attending a media launch. The staff were always very attentive and courteous and the facilities were as you would expect but I was a little disappointed to find my room looked out over the internal courtyard. There are rooms which have a true external view so be sure to...

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Helpful?
Thank Men001
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Men001, Thank you very much for your detailed review. We are delighted to read that your experience was so good and you could enjoy the hotel and the Doma restaurant. According to your comments, we noticed that our location was perfectly suitable for you so you could visit the main attractions of Bilbao and the surrounding area, which were...

Vancouver, Canada
Reviewed 27 May 2014

The hotel is across the street from the Guggenheim so the location cannot be beaten. The staff were helpful and informative. Our room overlooked the Guggenheim and they had upgraded us as we were celebrating a wedding anniversary. We had a beautiful room superbly decorated and very spacious. The hotel is decorated in a very modern style with loads of...

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Helpful?
Thank stephencanmore
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Stephencanmore, Thank you very much for your feedback. We truly appreciate your words because there is no better motivation for us than reading you will come back. It is a pleasure to know that you valued the efficience of our staff as much as you enjoyed the design and location. Be sure we look forward to seeing you here...

winnipeg, MB Canada
Reviewed 23 May 2014

This hotel was top notch all the way. Staff went out of their way to be helpful with everything. When i phoned for extra conditioner for my long hair they immediately brought up 3. The decor is absolutely gorgeous. Super contemporary modern design. The room was very comfortable and immaculate. My only disappointment was the restaurant patio on the 7th...

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Helpful?
Thank raidercanoe
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Raidercanoe, Thank you very much for your feedback. There is no better motivation for us than reading reviews like yours. We are very pleased to see that you welcomed the hotel as a whole, enjoying the architecture, the design and the comfort of the room. We are sure you would have also been delighted with the restaurant and its...

Dublin, Ireland
Reviewed 15 May 2014

This hotel is right on the door step of the Guggenheim museum. The bus from the airport stops just across the road so it's a great spot for an easy, cheap commute to the airport. It is located in a great spot, about 15-20 minutes walk from The Old Town, less than 10 minutes from the main shopping street and...

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Helpful?
Thank Libbyly
EstitxuE, Director de Relaciones Públicas at Gran Hotel Domine Bilbao, responded to this review

Dear Libbyly, Greetings from Bilbao! We appreciate the time you spent to send this detailed review. We are sorry to hear that there was noise outside the hotel during your first night and we would like to explain that this was something extraordinary as the area outside the Guggenheim is normally quiet in the night. We are glad to read...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Le Cafe Metropole
Le Cafe Metropole
Cuisines: Spanish
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Gran Hotel Domine Bilbao, the only 5-star hotel situated opposite the Guggenheim Bilbao Museum and close to the city's main attractions. A designer space in which the customer experience is the priority. ... more   less 

Additional Information about Gran Hotel Domine Bilbao

Address: Alameda de Mazarredo 61 | Right Opposite the Guggenheim Museum, 48009 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando
Price Range: €41 - €361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Domine Bilbao 5*
Number of rooms: 145
Reservation Options:
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Hotel Style:
#1 Business Hotel in Bilbao
#3 Family Hotel in Bilbao
#3 Luxury Hotel in Bilbao
#3 Romantic Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Domine Bilbao staff and other travellers.
18 questions
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9 months ago
London, United Kingdom
over a year ago
London, United Kingdom
over a year ago

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Questions? Get answers from Gran Hotel Domine Bilbao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a view over the Guggenheim museum”
 of 5 bubbles lgreger, 22 Mar 2017 | Read review
“Guggenheim view rooms are lovely”
 of 5 bubbles isobelm904, 20 Mar 2017 | Read review
“Stay away from the elevator if you want any peace or sleep, views are great but then you get street noise.”
 of 5 bubbles acswift, 17 Mar 2017 | Read review
“We had a view of the Guggenheim, which was spectacular and good for people-watching while we chilled out”
 of 5 bubbles 232robs232, 3 Mar 2017 | Read review
“off season deals. perfect location across the street from the museum. Stayed in an inner room by choice to have teen beds and si quieter”
 of 5 bubbles tucksf, 15 Feb 2017 | Read review
5 of 5