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Gran Hotel Domine Bilbao

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Traveller (875)
Room & Suite (252)
Dining (139)
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About

#7 of 51 hotels in Bilbao
Location
Cleanliness
Service
Value
Travellers' Choice
The Gran Hotel Domine is the only 5-star hotel in front of the Guggenheim. Having been completely newly renovated in 2019, luxury can now be found in its spacious ambience, its extraordinary service, the passion for art and design, as well as an elegant and cosmopolite style.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Spa
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Family
Languages Spoken
English, French, Spanish

Location

Alameda de Mazarredo 61, 48009 Bilbao Spain
Name/address in local language
Gran Hotel Domine Bilbao
949Reviews37Q+A100Room tips

Reviews
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Traveller rating
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Baroness wrote a review Feb 2024
Sydney, Australia104 contributions37 helpful votes
This is a fantastic hotel next to the Guggenheim museum. It is modern, luxurious and has fantastic facilities. The roof top bar is a highlight. The location is very convenient if you fancy a stroll along the river. The staff were very helpful. There is valet parking on site. There is a great gym in the hotel.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 2 weeks ago
Dear Robynb809, Thank you very much for trusting Gran Hotel Domine as your home in Bilbao. We are flattered to read you have enjoyed the modern design and comfortable facilities, such as the gym and wellness service. We hope the convenient location and the unique views this allows from the rooftop terrace and rooms, have made your stay special and unforgettable. On behalf of every member of the "helpful" GHD team, we appreciate your comments and would like to send you our best greetings, with the hope to welcome you here again one day. Kindest regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lulukate65 wrote a review Jan 2024
Melbourne27 contributions34 helpful votes
Lovely hotel opposite The Guggenheim. Room was comfortable with everything you needed. I would recommend booking a room with an outer view. We had one of inner view which I didn’t understand when booking. Inner view felt a bit claustrophobic. Staff were lovely, friendly and helpful. Breakfast was lovely with great view of the museum.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 7 Jan 2024
Dear Lulukate65, Thank you very much for trusting Gran Hotel Domine and for sending your review, which wil be very useful for other travelers. We are very glad to read you had an overall goood experience, highlighting the room comfort, breakfast and views, as well as the personal assistance received by our "friendy and helpful" staff. We would have liked to have the opportunity to advice on the different room types in advance, as we are sure one of our Premier rooms overlooking the Guggenheim museum could have surprised you for a unique morning view. On behalf of every member of our team, we send you our best greetings from Bilbao, looking forward to welcoming you here again in the future. Kindest regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken Y wrote a review Dec 2023
Fair Lawn, New Jersey12 contributions4 helpful votes
+1
Great staff with a fantastic location. As you know, the hotel is right across the street from the Guggenheim. You could skip there in under a minute. The staff was really accommodating and were extremely helpful when we had to change rooms (my fault.) They immediately cleaned up our old room even thought we were there for under a minute. If you have a chance go to the have breakfast at the rooftop restaurant bar or at night get drinks there. You’ll have the chance to take some great pictures. I would absolutely stay here again. Clean and modern rooms (they even had this great jasmine spray you put on your pillows to help you sleep.) Even the hallway decor is hip and chic but also very welcoming. You’ll love it here.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 2 Jan 2024
Dear N9946DCkeny, Thank you very much for trusting Gran Hotel Domine and for your detailed positive review. We are delighted to know you had a pleasant stay and our staff was agile when dealing with the room change to suit your needs. As you enjoyed the hotel design and style as much as the breakfast and afternoon service at the rooftop terrace, we hope you have kept beautiful memories of this trip to Bilbao. We truly appreciate the fact that you would stay here again, and recommend it to other travelers. We will be looking forward to welcoming you again at our GHD. Kindest regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travellersofold wrote a review Nov 2023
Deeside, United Kingdom139 contributions53 helpful votes
We had initially booked to stay for 5 nights to celebrate my husband’s birthday in June, flying from Manchester airport but having gone through boarding we were yards from entering the plane only to be told to return to the lounge as the flight had been cancelled! Once we had dealt with insurers etc to get compensation and reimbursement we decided to rebook to go in August as it was our 61st wedding anniversary. That time we actually got to Bilbao. Buses run regularly from the airport to the city and stopped a few minutes walk from the hotel. Check in was fine and our room was as advertised. It looked inward to the atrium and a strange stone structure. I could have booked one looking towards the Guggenheim and outward but we decided that we were staying there to visit the area, taste the food and learn about the culture and didn’t anticipate staying in much. Our room was spacious and well equipped and the bathroom too. We booked to have the monthly brunch on the second day of our break and decided to have a leisurely morning stroll along the riverside to the old town to work up an appetite before going for brunch. Brunch didn’t happen for us as my husband slipped off the edge of the pavement on a bridge crossing to the old town and he ended up in A&E in the University hospital. He was dealt with rapidly and had scans/x-rays all within 30 minutes. He had a long fracture in his femur which meant surgery. The police had attended the accident and I had asked them to phone the hotel to cancel our brunch reservation and to explain why. They actually went to the hotel to cancel and explain what had happened. I am so glad we had chosen the Gran Hotel Domine because the staff kept me sane. I had to extend our stay at the hotel but couldn’t give them a definite date of leaving as it was being ‘thrashed out’ by the insurers and the hospital. Nevertheless, the reservation staff were so understanding. I had envisaged being turned out of the hotel as they had no spare rooms after the 5 nights we had originally booked but fortunately they let me keep the same room for the duration of my husbands stay in hospital. Sandra, the concierge, was the greatest support but also,Caroline, Amaia who from memory were on reception, I think it was Ibon in the restaurant and Aitor , the porter, all played their part in keeping me sane. I could have got their names mixed up as it is over 3 months since we were there but their faces and their help remain vivid. Aitor(porter?) even accompanied to a pharmacy as the hospital gave me a prescription for my husband which they wouldn’t dispense because it was a private one. I returned to the hotel and he took me to the nearest pharmacy and waited with me to get it then booked another taxi for me to return to the hospital. Sandra reassured me as to what could happen whilst I waited for the insurers repatriation team decided how best to fly my husband home. Each day I knew that there was someone in the hotel who would help me. I ate alone in the restaurant in the evening and sometimes at lunch. I didn’t want much for breakfast but was given directions to a nearby cafe for a light breakfast. I almost forgot to say how the staff helped with the paper work sent to my husband in the hospital from the insurers also forms from the hospital that had to filled. These were in the Basque language and neither of us could understand them -Sandra explained some of them she also advised me to keep all receipts incurred after the accident and for all the taxi rides to a and from hospital - little things I would have forgotten about but were important. I was sorry that I didn’t have time to thank all the helpful staff individually as my departure from the hotel was organised at the last minute by the repatriation team so it was a rush leaving. I trust someone from management reads this and recognises the great contribution the staff made to made to make my extended stay bearable. I stayed 10 nights, my husband 1 night! I am so grateful to all at the hotel who made my stay more bearable on my own. I usually ended my stressful days by having a drink on the rooftop terrace overlooking the Guggenheim, which I did manage to visit despite spending much of my time at the hospital. After extensive physiotherapy my husband is back walking without aids - he’s 85 and made remarkable progress after returning home. Thank you all at the Gran Hotel Domine. Would like to say we shall be back but my husband is in no frame of mind for travelling at the moment but I would return should the opportunity arise.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 23 Nov 2023
Dear Travellersofold, Thank you very much for your extense review and explanation. We are deeply relieved about the fact that your husband is recovering and getting better, and also look forward to your next trip when he is up to it, even if it is not to Bilbao. We appreciate your individual mentions to all the staff involved in your stay, despite it was not necessary. When someone is staying with us, he/she is our guest in every aspect, staying in our home, and it is our wish to make he/she feel comfortable and help with anything in our hands, so we are happy to read you felt accompanied in this complicated process. Thank you very much for making us aware. On behalf of every member of the "Domine family", we send you our best greetings from Bilbao, with our best wishes for a fast and total recovery for your husband. We hope to welcome you here again one day to enjoy the city to the fullest with a "real" holiday trip. Kindest regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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leisurist wrote a review Nov 2023
Dallas, Texas106 contributions80 helpful votes
This hotel deserves 5 stars+. It is a beautiful facility, fully updated, with a breakfast room on the rooftop terrace. It is across the street from the Guggenheim Museum, the premier attraction in town. We had a perfect view of Jeff Koons's puppy sculpture from our room. The room itself had everything we needed, including a large shower with hand-held or rain choices. The staff was friendly and responsive to our questions.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 13 Nov 2023
Dear Leisurist, Thank you very much for trusting and recommending Gran Hotel Domine. We are very pleased to know you had a perfect luxury stay, thanks to the impeccable facilities and convenient location. We are particularly proud to read our staff was friendly and helpful, and we look forward to welcoming you here again one day. Kindest regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FGC wrote a review Nov 2023
Hamburg, Germany114 contributions81 helpful votes
Exquisite hotel with great views of the Guggenheim Museum from the rooms and the rooftop bar. Rooms and bathrooms are very spacious (with double sink). Very comfortable beds and clean. Employees are very nice and helpful. The location is excellent to discover Bilbao by foot. You can reach most of the other interesting places of the city within 20 minutes walk.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 12 Nov 2023
Dear fgrajal, Thank you very much for trusting Gran Hotel Domine and for sharing your experience with other travelers. We are delighted to read the room and bathroom were spacious and well-equipped to ensure a comfortable stay, and the views and rooftop terrace made the visit unique and special. As the location was convenient to visit all the city attractions, we hope you have been able to explore every corner and keep wonderful memories of this trip. On behalf of our "nice and helpful staff", we send you our best greetings, with the hope to welcome you here again in the future. Kindest regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DrGenevieve F wrote a review Oct 2023
23 contributions2 helpful votes
Perfect location. Right next to the museum and they even have VIP ticket for it so make sure you ask ! Fantastic view from terrace Rooms are spacious and super confortable Valet parking is a must if you have a car We loved it and definitely recommend it !
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 26 Oct 2023
Dear drgenevievef, Thank you very much for trusting Gran Hotel Domine and for sending your feedback to other travellers. We are very glad to know you could enjoy our hotel as well as the Guggenheim museum. We hope the spacious and super comfortable room, together with the excellent service offered, made you treasure beautiful memories of this trip to Bilbao. We look forward to welcoming you here again one day! Best regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FRNH wrote a review Oct 2023
4 contributions
Simply adored this hotel: its ambience and location are second to none and the staff is superb. A special word of commendation to the wonderful Begoña who greeted us warmly and offered us same-day complimentary tickets to The Guggenheim on arrival. We were thrilled! Our room was delightful and good value and we enjoyed our stay immensely. Eating breakfast on the terrace overlooking the museum was just fabulous. Last but certainly not least, the English language proficiency of the staff we encountered was very, very impressive. Thank you, thank you 👏👏
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 26 Oct 2023
Dear Inspire621535, It is us who has to thank you for the positive review about our property and service. We work every day with the aim to make our guests feel something special. So that, we are delighted to know you adored the hotel, thanks to the first quality equipment and service, as well as the jewell of the mornings in our hotel: the unique breakfast at the rooftop terrace overlooking the Guggenheim museum. On behalf of the welcoming Begoña and the rest of our bilingual and professional members of the Domine team, we send you our best greetings, looking forward to seeing you here again one day. Kindest regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fernando wrote a review Oct 2023
Miami, Florida8 contributions2 helpful votes
Outstanding hotel and service, in every way: the staff attention, rooms, food quality, decoration and environment. Better impossible. We loved it. Location is amazing you can go anywhere from there. Safe as well
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 26 Oct 2023
Dear FRGH27, Thank you very much for choosing and recommending Gran Hotel Domine. We are very pleased to read everything fullfilled your expectations and you loved every detail of our facilities and service. It is specially motivating that you highlight the staff attention and food quality, so we will encourage our team to keep working in the same direction. If you ever come back to Bilbao, we look forward to welcoming you again at our GHD. Kindest regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WorldTrvl wrote a review Oct 2023
Saskatoon, Canada105 contributions91 helpful votes
Very modern style 5 star hotel. Very helpful front desk, nice amenities in the rooms including umbrellas, excellent restaurant, and great Guggenheim views! The breakfast on the rooftop overlooking the museum was so peaceful and beautiful. Could not ask for more, and a truly enjoyable stay.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Assistant Assistant, Marketing at Gran Hotel Domine Bilbao
Responded 24 Oct 2023
Dear World Trvl831, Thank you very much for choosing Gran Hotel Domine and for your high rating. We are flattered to read you enjoyed every aspect of our hotel, starting with the room equipment and views, to the breakfast and restaurant options. We hope the breathtaking view from the Terrace, together with the exquisite personal service provided by our "helpful staff", will invite you to book again with us if you ever plan a new trip to Bilbao. Thank you very much and kind regards, Sales Department Gran Hotel Domine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€137 - €184 (Based on Average Rates for a Standard Room)
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoAbando
NUMBER OF ROOMS
145
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GRAN HOTEL DOMINE BILBAO - Now €179 (Was €̶2̶2̶5̶) - UPDATED 2024 Reviews & Price Comparison (Spain) - Tripadvisor

Frequently Asked Questions about Gran Hotel Domine Bilbao
Which popular attractions are close to Gran Hotel Domine Bilbao?
Nearby attractions include Guggenheim Museum Bilbao (0.2 km), Mad Mansion - Mansion Crowell (0.5 km), and Puppy (0.06 km).
What are some of the property amenities at Gran Hotel Domine Bilbao?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Gran Hotel Domine Bilbao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gran Hotel Domine Bilbao?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Gran Hotel Domine Bilbao?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Gran Hotel Domine Bilbao?
Conveniently located restaurants include La Gavilla, Don Crepe, and Casa Leotta Ajuriaguerra.
Are there opportunities to exercise at Gran Hotel Domine Bilbao?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Gran Hotel Domine Bilbao have airport transportation?
Yes, Gran Hotel Domine Bilbao offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Gran Hotel Domine Bilbao located near the city centre?
Yes, it is 0.6 km away from the centre of Bilbao.
Are any cleaning services offered at Gran Hotel Domine Bilbao?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Gran Hotel Domine Bilbao?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.