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    Petit Palace Arana

    1,157 reviews
    #17 of 42 Hotels in Bilbao
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    C/ Bidebarrieta 2, 48005 Bilbao, Spain
    Booking.com
    US$202
    US$153
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$153
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    Traveller (309)
    Room & Suite (195)
    Dining (49)
    Overview
    3.5
    1,157 reviews
    • Excellent24%
    • Very good44%
    • Average20%
    • Poor9%
    • Terrible3%
    Travellers talk about
    “old town”(101 reviews)
    “glass door”(6 reviews)
    “the river”(35 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Concierge
    Pets Allowed
    Wheelchair Access
    3 Star Hotel
    All hotel details
    Contact Info
    C/ Bidebarrieta 2, 48005 Bilbao, Spain See on map
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    Rooms
    29 Apr30 Apr
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,157)
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    Traveller rating
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    Show reviews that mention
    All reviewsold townglass doorthe riverperfect locationcasco viejotop floornice hoteltram stopwalking distancebreakfast roomstreet noisenice roomtapasguggenheim museumbasque countrybars and restaurantstortillas
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    1 - 5 of 312 reviews
    Reviewed yesterday
    A great place to stay in the heart of old Bilbao

    We had a lovely room with a balcony overlooking the river and a busy townscape to look at (but it was quiet inside). The tram to the Guggenheim stopped right outside, and the old town area with loads of bars and restaurants, plus the cathedral,...More

    Thank RLawrenceWilson
    Reviewed 1 week ago
    We sell your personal and private info unless you opt out.

    When checking in they ask the weary traveller to sign an agreement which authorises the hotel group to share all your personal information and medical health data with almost any company they decide, including outside of Spain. Personal Information publishing is a condition of staying...More

    2  Thank PescadosGrande
    Response from Helena A, Director de Recepción at Petit Palace AranaResponded 6 days ago

    Dear Guest, We would like to thank you for choosing to stay at the Petit Palace Arana and sharing your review with the TripAdvisor Community afterwards. Please, let me thank you for the inverted time and the detailed comment, which provides a lot of useful...More

    Reviewed 3 weeks ago via mobile
    Amazing breakfast

    Nice staff and comfortable and clean hotel. Breakfast has all sorts of choice, healthy, meat, vegetarian or sweet. The location is central with a great indoor market across the street. Would definitely recommend.More

    1  Thank Will M
    Response from Karmele A, Gerente at Petit Palace AranaResponded 3 weeks ago

    Dear Will, Thank you for taking time in posting your over all positive experience on Tripadvisor followed by your recent stay at the Petit Palace Arana. It has been a pleasure to read through your review with positive comments about the facilities and the team....More

    Reviewed 4 weeks ago
    Perfect location in the Old Town

    As I got to know the city, I'm glad that we chose Petit Palace Arana as the location can't be beat. It's next to the Old Town so restaurant choices and pintxo bars are abundant. Shops, landmarks and market are all within an easy walking...More

    Thank itsasmallworld
    Response from Helena A, Director de Recepción at Petit Palace AranaResponded 3 weeks ago

    Dear Guest, First of all, we would like to thank you very much for choosing Petit Palace Arana on occasion of your trip to Bilbao. We are very thankful to receive your excellent review on Trip Advisor about your recent stay and would like to...More

    Reviewed 4 weeks ago
    A place that goes that little bit extra to make your stay great

    Due to a mess up over bookings Gari and Alex went above an beyond what was expected to ensure that our mistake didn’t impact on our trip. With the rest of the team Roberto, Sandi and Noelia we were made to feel so welcome. The...More

    Thank dalelyon
    Response from Karmele A, Gerente at Petit Palace AranaResponded 4 weeks ago

    Dear Guest, Thank you for taking time to share your valuable feedback on Tripadvisor followed by your recent visit to us. It is always rewarding to receive such positive feedback from our guests which is return helps the remain motivated and encouraged to providing exceptional...More

    View more reviews
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    About
    Amenities
    Top amenities
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Dry Cleaning
    Laundry Service
    Concierge
    Multilingual Staff
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Details
    Price range
    US$100 - US$244 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$100 - US$244 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Accessible rooms
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    Traveller (309)
    Room & Suite (195)
    Dining (49)
    Pool & Beach (1)
    Amenities (19)
    Family and Play Areas (1)
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    Questions & Answers
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    SerenSmiles
    26 February 2017|
    AnswerShow all 7 answers
    Response from Helena A | Property representative |
    Good morning, First I want to thank you for your interest on the Petit Palace Arana. We can arrange some tea and coffee making facilities if you note on the reservation or you can also ask at the reservation on the... More
    1
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    356karenj
    21 August 2016|
    AnswerShow all 3 answers
    Response from Carlos904 | Reviewed this property |
    Yes, free of charge, they'll issue you with a numbered ticket and keep the case in a locked area in reception
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    Votes
    123
    Room Tips
    "Ask for a room with a view."
    Read review
    "All good but doubles over the street are very good 09’s 08’s 07’s"
    Read review
    "do visit the refurbished market hall with good bars and cafes too"
    Read review
    "My room towards the street was better than my last room facing inside of the premises but beware of the tram..."
    Read review
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