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Petit Palace Arana

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Traveller (332)
Room & Suite (203)
Dining (49)
Overview
  • Excellent25%
  • Very good43%
  • Average20%
  • Poor9%
  • Terrible3%
Travellers talk about
“old town”(106 reviews)
“the river”(35 reviews)
“perfect location”(20 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Concierge
Pets Allowed
Wheelchair Access
3 Star accommodation
All hotel details
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,206)
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330 results
Traveller rating
76
143
68
28
15
Traveller type
Time of year
LanguageEnglish
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76
143
68
28
15
Show reviews that mention
All reviewsold townthe riverperfect locationcasco viejotram stoptop floornice hotelbars and restaurantswalking distancestreet noisebreakfast roomtapasguggenheim museumbasque countrynice roomhotel is locatedtortillas
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1 - 5 of 330 reviews
Reviewed 2 days ago via mobile

The hotel is basic, comfortable and partialy refurbished. Next to the river, walking distance from the best pintxos area in the old town and the shopping streets. The staff is extremly polite and helpful. They offer a discount for a nearby car park.More

Thank MGC78
Response from Karmele A, Gerente at Petit Palace AranaResponded 2 days ago

Dear Guest, Many thanks for your kind words following your stay with us at he Petit Palace Arana. I was delighted to read that you enjoyed your stay with us and you found the location perfect for your trip. I will be sharing your lovely...More

Reviewed 1 week ago via mobile

Superb location for a city break, just by the river, next to the old town and only a few minutes walk from all the tourist sights A fantastic old building with lots of charm The rooms are clean and pleasant Staff were friendly and helpful...More

Thank rupes_Bath
Reviewed 1 week ago

This is a great hotel that was excellent value and in a great location right on the edge of the old town. Rooms were a good size. Excellent breakfast with lots of different options. Staff were friendly and helpful. Would recommend staying hereMore

Thank LadyIreland
Response from Karmele A, Gerente at Petit Palace AranaResponded 1 week ago

Dear Guest, Thank you very much for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at the Petit Palace Arana. We strive to provide all of our guests with a memorable and pleasant experience whilst with...More

Reviewed 3 weeks ago via mobile

Very nice staff: helpful with all our questions and with practical stuff. Clean rooms: clean room and freshly aired when we arrived. Small room, but still enough space to be comfortable. Quite spacious bathroom, big shower. Nice cleaning during the stay. Central: easy to find...More

Thank Elfi Fei-Yin L
Response from Karmele A, Gerente at Petit Palace AranaResponded 3 weeks ago

Dear Guest, Thank you for taking the time and effort to post a personal review here at TripAdvisor following your recent stay at the Petit Palace Arana. We are delighted to know that you had an excelent experience and your compliments will certainly be an...More

Reviewed 4 weeks ago

I booked this Hotel on the basis of location and was pleasantly surprised. Location is perfect for a City trip. The room was on the small size, but we are big "sizes" couple so cant complain. The breakfast was wholesome with plenty of variety. The...More

Thank Kathryn D
Response from Karmele A, Gerente at Petit Palace AranaResponded 3 weeks ago

Dear Kathryn, I would like to take this opportunity to thank you for posting such a wonderful and detailed TripAdvisor review regarding your overall experience during your recent visit to the Petit Palace Arana. Kathryn, it was a pleasure to know that you find our...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Concierge
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Details
Price range
US$111 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Centrally Located Hotel in Bilbao
#3 Safe Hotel in Bilbao
#12 Quiet Hotel in Bilbao
#19 Mid-range Hotel in Bilbao
#2 Quaint Hotel in Bilbao
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$111 - US$207 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Centrally Located Hotel in Bilbao
#3 Safe Hotel in Bilbao
#12 Quiet Hotel in Bilbao
#19 Mid-range Hotel in Bilbao
#2 Quaint Hotel in Bilbao
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (332)
Room & Suite (203)
Dining (49)
Pool & Beach (1)
Amenities (19)
Family and Play Areas (1)
Questions & Answers
Ask a question
SerenSmiles
26 February 2017|
AnswerShow all 7 answers
Response from Helena A | Property representative |
Good morning, First I want to thank you for your interest on the Petit Palace Arana. We can arrange some tea and coffee making facilities if you note on the reservation or you can also ask at the reservation on the... More
1
Vote
Google Translation
356karenj
21 August 2016|
AnswerShow all 3 answers
Response from Carlos904 | Reviewed this property |
Yes, free of charge, they'll issue you with a numbered ticket and keep the case in a locked area in reception
0
Votes
Room Tips
"Look for a room with a view of the square."
Read review
"Upper floors are calmer, I suppose!"
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"Bilbao is a quiet city so I don't think it would make much difference"
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"Not on the 5th Floor"
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