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NH Bilbao Deusto

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#23 of 43 Hotels in Bilbao
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NH Bilbao Deusto
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479 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Reviewed 2 weeks ago

The room has an amazing decor and is both big and roomy. There were some put offs, for example, the bathroom finishings were not complete in some places and part of what should be stone was just vinyl imitating stone. The bedroom had a comfy bed and nice lounge chair. We were a bit disappointed that the price we initially...

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Thank iakaox
Jakarta, Indonesia
Reviewed 29 October 2016 via mobile

We stayed one night at this hotel. Walking distance to the Guggenheim. Staff was very helpful - particularly Felix at the front desk who helped us find a car rental on Sunday - when everything else was closed. Rooms were clean - decor was minimalist and everything was accessible. Would definitely stay here again.

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Thank Syracuse1993
Luxembourg City, Luxembourg
Reviewed 25 August 2016

First the good: the hotel is easily reachable by car from the North and conveniently situated some 15 minutes on foot from the Guggenheim Museum. Parking space available at the hotel parking for 17,6 EUR a night. Our room had a comfortable bed, free internet, a minibar. The reception service is kind and helpful. The bad: some reviewers wrote the...

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Thank deep78lux
London
Reviewed 4 August 2016

We stayed here on a last minute booking after changing our travel plans because of bad weather. We got a good deal on the price of the room because there was late availability and so i am happy with the hotel relative to what we paid but i think i would have been disappointed if we had paid full price....

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Thank CharlotteLondonT
Rotterdam, The Netherlands
Reviewed 7 April 2016

In February we went to Bilbao where we had a fabulous time. Unfortunately our stay at the NH DUESTO was terrible and very disappointing. When we arrived we saw that the hotel was midst a renovation we knew nothing about. The staff was friendly but couldn't do much about the situation. I am allergic to dust but had to eat...

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2Thank Martha94
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear Martha, It is true that in February we were finishing the integral renovation of the hotel, now today we can say that the aim of a new and modern hotel has been got. We apologized for the inconvenience caused in your last stay and we invite you to visit the new NH Deusto Bilbao. Kind regards

Offenbach, Germany
Reviewed 6 April 2016 via mobile

In NH hotels you can expect normally a high standard. But in this one, not only on of the expected standard was found. The bet was dirty with make up or blood sparkling, the separator in the bathtub for the shower was not working, and a lot of the water drops out. The hotel is very noisy. When someone go...

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1Thank Alexander K
Shrewsbury, United Kingdom
Reviewed 8 March 2016

The previous reviews are not a real reflection on this establishment. I chose here by the rating and being a seasoned traveller worldwide for in access of sixty years, this place was a real let down and regrettably was a disappointment. It is located in an area of no restaurants, ok if Tapas are your scene, but for a decent...

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1Thank Ron D
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear Customer, reading your comments and stories we have, it seems that experiences do not match the rest of the travelers. The hotel has just completed a comprehensive reform of rooms and common areas following the new style of the rest NH hotels. Regarding restaurants, tell you that we are in a central area of the city, surrounded by restaurants...

Lisbon, Portugal
Reviewed 11 January 2016

Good location, unfortunatly the hotel wasn't finished, mainly the 4th floor. But after our complaints, we were sent to the first floor. The breakfast is too expensive. The beds are very confortable and the bathroom is nice.

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1Thank clara_matos
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear customer, We want to ask our sincere apologies for the inconvenience caused by the works. The fourth floor is the last that is being renovated, hoping to have all completely renovated hotel in no time. Regarding to the breakfast, we invite you to visit our website where you may find significantly discounted rates including breakfast. We hope to see...

Reviewed 15 December 2015 via mobile

I stayed at NH Bilbao Deusto for one night whilst on a road trip. The hotel had a modern look to it but was lacking amenities. The cleaner had to be called to clean the bathroom "again" as it was not looking too fresh when we arrived... No views either. Note that the Guggenheim Museum is NOT open on Mondays,...

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Thank Chris R
Jose Miguel U, Director de Relaciones Públicas at NH Bilbao Deusto, responded to this review

Dear Chris, We appreciate your comments on detail of your experience with us. Regarding the room decoration, just let you know that you have probably had one room that at this time, we are redecorating, the last 20 rooms left, with new and more modern details. Is true that we have interior rooms, looking into a quite neighborhood, but we...

Thessaloniki
Reviewed 12 November 2015

If you are visiting the Deusto University, this hotel is one of the most suitable options as it is located at a very close distance to the uni. However, in order to reach the city centre you need to walk about 30 minutes. The hotel is pretty average, I was used to higher quality standards under the NH brand (all...

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Thank freeLauncher
Jose Miguel U, Director de Recepción at NH Bilbao Deusto, responded to this review

Dear customer, Thank you very much to share with us so many details of your experience in our hotel. About the situation we would like to clarify that we are just 300m from Bilbao’s Guggenheim Museum, Iberdrola Tower and Euskalduna Palace and you do not need more than 20 min walking to get the historic city centre. There are bus...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stylish and contemporary, NH Bilbao Deusto is the perfect place to stay during your time in Bilbao. Ideally located for visiting Bilbao's top attractions, the NH Bilbao Deusto is just 550 yards from the world-famous Guggenheim Museum and the new Iberdrola Tower. The hotel is also just a short walk from the historic center and enjoys excellent transport connections. ... more   less 

Additional Information about NH Bilbao Deusto

Address: Francisco Macia, 9 | Deusto, 48014 Bilbao, Spain (Formerly NH Deusto)
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: €58 - €115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — NH Bilbao Deusto 3*
Number of rooms: 71
Reservation Options:
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Also Known As:
Nh Hotels Bilbao
Hotel Style:
#1 Green Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from NH Bilbao Deusto staff and other travellers.
5 questions
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Haarlem, The Netherlands
over a year ago

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Questions? Get answers from NH Bilbao Deusto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room had a window to an internal pit, so wasn't the best location, but maybe the rooms to the front street could be noisy...”
 of 5 bubbles iakaox, 20 Nov 2016 | Read review
“Request to stay in one of the re-innovated non-smoking rooms.”
 of 5 bubbles freeLauncher, 11 Nov 2015 | Read review
“away from elevators, highest floor possible and ask for the rooms that have a small terrace”
 of 5 bubbles rosannar, 10 Oct 2015 | Read review
“Hotel is on a fairly steep side street that leads down to river”
 of 5 bubbles MarkF39, 10 Sep 2015 | Read review
“room 505 was very spacious and quiet”
 of 5 bubbles DeweyNewYorkNYUSA, 8 Apr 2015 | Read review
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