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NH Collection Villa de Bilbao

2,086 reviews
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Traveller (445)
Room & Suite (469)
Dining (100)
Overview
  • Excellent53%
  • Very good39%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from NH Collection Villa de Bilbao
Special Offer: GET UP TO 25% OFF!
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Reviews (2,086)Write a Review
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309
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4
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Show reviews that mention
All reviewsthe guest relations managerold towngreat hotelairport buspremium roomminute walkour room was spaciouswithin walking distancethe main shopping areamini barcoffee makersan mamesfootball stadiumjunior suitevery pleasant staywell located hotelwould definitely stay here again
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1 - 5 of 577 reviews
Reviewed 1 week ago

Hotel was in a good location, 10 minute walk to the old town and 10 minutes to the main town where there is a nice strip of bars and restaurants. Room: Nice spacious room, very clean with comfortable bed. Good shower water pressure and fab...More

Thank HelgieChelmsford
Response from Jon E, Director de Relaciones con Clientes at NH Collection Villa de BilbaoResponded 1 week ago

Dear HelgieChelmsford; At NH Collection Villa de Bilbao hotel it is always our aim to cover the expectations of our guests and it is most inspiring for all members of our team to accomplish with success. Thank you very much for your comments about us....More

Reviewed 1 week ago

Spent a week at this hotel for a meeting that was hosted there as well. Only good things to say about this facility and its staff. The hotel's location is great, close to most attractions and restaurants. The rooms are very comfortable and all the...More

Thank ahanoubon
Response from Jon E, Director de Relaciones con Clientes at NH Collection Villa de BilbaoResponded 1 week ago

Dear ahanoubon; First of all I would like to thank you for having taken a few moments of your valuable time to express your satisfaction about the services of our Hotel during your last stay with us. At NH Collection Villa de Bilbao it is...More

Reviewed 2 weeks ago

The hotel is very well located, specially for business travellers and for visiting the government offices. The beds are very good. The price is really good value. However. Service at the front desk was a shamble. Needless chaos. Both on check-in and check out, it...More

Thank hblnk
Response from Jon E, Director de Relaciones con Clientes at NH Collection Villa de BilbaoResponded 5 days ago

Dear hblnk; First of all I would like to thank you for taking your time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable...More

Reviewed 4 weeks ago

The hotel is in great location and good value for money but can do with a facelift, especially in comparison to other NH properties. I was quite shocked to discover mouldy patches in the shower (not acceptable for a hotel of this level), the mirror...More

Review collected in partnership with NH Hotels
Thank IrinaV-C
Response from Jon E, Director de Relaciones con Clientes at NH Collection Villa de BilbaoResponded 5 days ago

Dear IrinaV-C; First of all I would like to thank you for taking your time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable...More

Reviewed 5 January 2018

For starters the airport bus stops almost in front of the hotel, super because it's a very cheap way to get in town. Bilbao is not that big so you can do everything on foot from the hotel. The rooms are big and comfortable. They...More

2  Thank NoeB1
Response from Jon E, Director de Relaciones Públicas at NH Collection Villa de BilbaoResponded 4 weeks ago

Dear Noe , thank you very much for your comment. I hope you choose us in case you decide to come back to Bilbao. Best regards,

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$92 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bilbao
#2 Romantic Hotel in Bilbao
#2 Family Hotel in Bilbao
#2 Green Hotel in Bilbao
#3 Luxury Hotel in Bilbao
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Bilbao
#2 Romantic Hotel in Bilbao
#2 Family Hotel in Bilbao
#2 Green Hotel in Bilbao
#3 Luxury Hotel in Bilbao
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (445)
Room & Suite (469)
Dining (100)
Pool & Beach (1)
Amenities (93)
Business Centre & Event Rooms (28)
Family and Play Areas (2)
Questions & Answers
Ask a question
louandansjourney
23 January 2018|
AnswerShow all 2 answers
Response from Jon E | Property representative |
Dear guest; First of all, accept our sincere apologies for the delay in our answer, we have just received your question. If you have not received your proposal yet, you could contact our reception department throught this... More
0
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Google Translation
sancticep
16 December 2017|
Answer
Response from Pauline D | Reviewed this property |
I thank that should be possible. We did not book any breakfasts with the room in advance and ended up taking breakfast in the hotel every morningw you can walk in and leave your room number.
0
Votes
Camille_Reading
11 September 2017|
AnswerShow all 6 answers
Response from Jon E | Property representative |
Dear Camille R; Firstly, thank you very much for your message and for your interest in our hotel for your next stay. Regarding to your request, smoking is not allowed in our hotel and referring to noise, all our room´s... More
0
Votes
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12345611
Room Tips
"views over the river would be best"
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"We had no view but it did not matter as we were outside enjoying Bilbao"
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"Maybe the upper floors have a better view. Stayed in 312 and all I saw were corners of the building and..."
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"Our room on the sixth floor at the back was quiet and light."
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