Stayed in this hotel for four days while on a conference. It is a solid hotel on a nice location, which is good, but with some issues. Specifically , isolation in the room was not good so I was woken every morning by people closing their doors. Also, breakfast in the hotek was so-so, I would expect bigger variety of foid and better wuality. There is a lot of parking under the hotel, but you can not pay it in the hotel which is also strange. Rooms in the hotel look good and cleaning was ok, reception service was ok, but a bit slow.
Very impressive, state of the art facilities. I had a very comfortable stay. The room was very clean with nice finishing touches. The staff were very helpful and friendly. I would definitely recommend! The hotel is also excellently located right next to San Mames station (bus to airport, metro and tram line within a few minutes walking distance) and within walking distance of the city centre.
Hotel was clean, safe and quiet. Very competitive pricing, a stones throw from the Bilbao stadium and within a short pleasant walk to the old town and Guggenheim etc. Staff were incredibly friendly and a good level of English as my Spanish and particularly Basque would be poor.
Very nice experience starting from the reception up to our room in the 11th floor with Guggenheim museum view.Room quite large and comfortable.So the bathroom.Every thing went on smoothly.Very good location near St.Mames and bus station.
Good location but very poor overall. Checking was very slow and they didn’t speak English. Rude staff and questioned if we paid whilst I had proof. Breakfast didn’t open till 8am which didn’t work for us as we had to leave early to catch bus. Very reluctantly agreed to do a takeaway breakfast. Pointless in the end as the yogurt and the apple was the only thing edible in there. Room itself was nice but nothing special. Would not return.
This is a new hotel, centrally located but still in the middle of a construction site. Parking difficult to find. The reception staff were pretty useless. Very poor signs to help the building if you are driving.
Modern hotel, well equipped, excellent soundproofing (zero noise), good beds. Good parking with wide spaces immediately adjacent in Parking Bilbao. Not very easy to find by car and Google Maps but after a couple of trips around the block we were in. Right next to the intermodal, tram/bus/metro
Great brand new hotel. Staff is very friendly and eager to solve any issues. There was a misunderstanding with a booking which was quickly resolved. A few minutes walk bring you to plenty of restaurants and bars. Would definitely recommend