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Plaza Bombero Etxaniz S/N, 48010 Bilbao Spain
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Traveller (369)
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Panoramas (2)
Room & Suite (181)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 04/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Silken Indautxu Hotel
Updated 04/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 54 in Bilbao
Location
Cleanliness
Service
Value

This hotel, situated near the Guggenheim Museum, takes its name from the traditional Indautxu district, in the very heart of the city, where the commercial and financial area is located. The building housing the Silken Indautxu Hotel, boasting a beautiful Bilbao-style exterior and a fully renovated interior, is an example of the binomial between tradition and modernity that defines the spirit of this unique city so well. 4-star hotel in Bilbao in an optimum location.

The Silken Indautxu Hotel is in an unbeatable location. It is a hotel in the very centre of the city of Bilbao, some 200 metres from the Indautxu metro station, a short 10-minute walk from the renowned Guggenheim Museum, and 15 minutes from the Abando and Concordia stations. It is 1 km from the San Mames stadium, and less than 500 metres from the airport bus stop.

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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Children's television networks
Highchairs available
Car hire
Business Centre with Internet Access
Paid private parking on-site
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Bidet
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Mid-range
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
247Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
1485Reviews14Q+A39Room tips
Traveller rating
  • 415
  • 619
  • 297
  • 95
  • 59
Time of year
Traveller type
Language
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  • English
Popular mentions
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Most Recent
Chris wrote a review Apr 2022
Exeter, United Kingdom24 contributions14 helpful votes
We have just come back from a fantastic 4nightd staying in the hotel .Easy checkin and out, large, clean room (which was left spotless every day and great staff .Breakfast was plentiful and the staff were constantly replenishing the food and clearing away the tables .The hotel is 5 mins walk from metro station and from there it is easy to get to the coast in one direction and old town in the other .(a Barik card gives you cheaper fares than paying cash,can be used by more than one person and can be used on the tram).Hotel bar very reasonable and friendly staff and the cafe has nice food. No noise at night .A great base to stay and explore .
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Date of stay: April 2022Trip type: Travelled
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Response from RESPONSABLE CALIDAD, Guest Services / Front Office at Silken Indautxu Hotel
Responded 11 Apr 2022
Thanks Chis, It is always a pleasure for all of us knowing that the stay and the service as long as the staff has fulfilled your preferences staying at this house. Looking forward seeing you next time, regards
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Mohamed Yehia wrote a review Mar 2022
Alexandria, Egypt79 contributions14 helpful votes
Good Hotel with excellent location. The staff are not very friendly, but anyway, not bad. So many of the staff don't speak English. The restaurant staff are friendly but the food wasn't so good. It is a non-smoking hotel.
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Date of stay: March 2022
Value
Cleanliness
Service
Trip type: Travelled
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Response from RESPONSABLE CALIDAD, Guest Services / Front Office at Silken Indautxu Hotel
Responded 30 Mar 2022
Dear Mohamed, It is a pleasure for us to have you as a guest of this hotel and that overall the services and facilities were both recommendable. Thanks indeed for your time and visit
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davidarnoldcraftsman wrote a review Feb 2022
High Wycombe, United Kingdom3 contributions1 helpful vote
First impressions were that the reception area, bar and food were very good. The room was fine, but we were given twin beds instead of the double ordered, yet the beds were very comfortable. When questioning this we were told by an offhand reception lady that a double bed was never g'teed! Bathroom was adequate, but in need of attention. Cracked and loose floor tiles; black mould on bath / shower sealant. The daily maid service was excellent. Could hear other tenants using their toilets, the overhead room transmitted foot noise so sound proofing seems non-existent, Wifi was poor. Had to keep logging in and it was very slow. Had to use data. The location being superb kind of compensated for the shortfalls.
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Date of stay: February 2022
Location
Cleanliness
Service
Room Tip: I'm sure there must be better rooms here than ours, but not being a regular hotel user I need...
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Response from RESPONSABLE CALIDAD, Guest Services / Front Office at Silken Indautxu Hotel
Responded 10 Mar 2022
Dear David, Thanks for your time and for choosing Hotel Silken Indautxu during your stay. We would have liked to fulfilled your expectations in a long term. We´d also like to report you that the preference of king size depends on the availability at the moment of the arrival , we have check your reservation made for the last september and it was a club double or twin room. Next time we hope the availability allows us to assign you a room with a king size bed instead. Kind regards
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Xappi wrote a review Oct 2021
2 contributions1 helpful vote
Room was ok, albeit could be bigger for this price. The huge toilet compared to the room space was odd. Nice, even very nice, breakfast, but one has to use G4 of ones own for internet, the hotel wifi is slow.
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Date of stay: October 2021
Location
Service
Sleep Quality
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Response from RESPONSABLE CALIDAD, Atención al cliente/recepción at Silken Indautxu Hotel
Responded 17 Nov 2021
Thanks for his time and feedback, we are glad to know that our services have fulfilled your preferences in general terms. We will check properly the wifi in your room. Kind regards
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Rene_004 wrote a review Sep 2021
Rotterdam, The Netherlands155 contributions67 helpful votes
Pros: Well located in the center of city Room at top floor with balcony view was so-so Con: It’s a bit business oriented hotel not so personal touch. It was fast, but no city tips were provided. WiFi access wasn’t user friendly you need a code to make it work
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Date of stay: September 2021Trip type: Travelled
1 Helpful vote
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Response from RESPONSABLE CALIDAD, Atención al cliente/recepción at Silken Indautxu Hotel
Responded 13 Oct 2021
Dear Rene, We are glad to know that overall we have fulfilled your expectations, please next time do not doubt to contact directly to our front desk in order to help you with any question or information needed. Looking forward seeing you next time you visit Bilbao. Regards
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Chris wrote a review Sep 2021
Boston, Massachusetts5 contributions
Hotel is centrally located in Bilbao and met our needs but the property seems a little worse for wear and would benefit from renovation. The door to our room, our bathroom, and other rooms all creaked liked a haunted house. The hallway carpets look pretty worn out. Also, it might be where our room was located next to the exit stairway, so housekeeping/guests were using it a lot, but it seemed that on both sides of us (room and exit stairway on sides) there was a huge amount of banging, creaking and squeaking during siesta time. Otherwise overnight to sleep it was okay. One morning water starting dripping through our entryway light fixture. Told the staff at the desk and it appears to have been taken care of right away but I think it's from the showers in the bathrooms. If the shower upstairs from us was caulked like ours, I'm sure that was the source of the leak.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip: Don't get a room near an exit stairway, very noisy
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Response from RESPONSABLE CALIDAD, Guest Services / Front Office at Silken Indautxu Hotel
Responded 6 Sep 2021
Dear Sr, The rest for our guest staying it´ s one of our objectives, during the day, the hotel has to move forward with the daily activities and it´s dificult to keep it quiet, glad to know that during the night your could keep a properly rest. On the other hand, we will be working in order to improve in all our services and facilities, thanks for choosing us.
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Erika H wrote a review Jul 2021
Almeria, Spain27 contributions52 helpful votes
We have been in Spain many times and also on several walking holidays like now. After a day’s trek it’s always lovely to arrive at the next hotel, be welcomed and asked about the day’s walk. Be it a simple pension or a 4* hotel, always lovely. Except today. At hotel Silken Indautxu there wasn’t even a hello, let alone a welcome. No basic information on the hotel. Nothing. This totally rude and incompetent young man just said “Passports” in an unkind tone and that was it. Then gave us the key and did manage to say the room number. I’m still in shock.
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Date of stay: July 2021Trip type: Travelled
2 Helpful votes
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Response from RESPONSABLE CALIDAD, Guest Services / Front Office at Silken Indautxu Hotel
Responded 8 Jul 2021
Dear guest, We work hard everyday in order to get the best of our guest staying. We apologize and review your experience, looking forward having you at any other time to make you feel at home . Kind regards
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Veysel E wrote a review Jun 2021
9 contributions2 helpful votes
Central location, enough space in the room, good communication with the staff. There is a bar inside to relax after a tiring day. There are great restaurants near, 5 - 10 mins by walking. was very good.
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Date of stay: July 2020
Location
Cleanliness
Service
Trip type: Travelled
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Response from RESPONSABLE CALIDAD, Guest Services / Front Office at Silken Indautxu Hotel
Responded 5 Jul 2021
Thanks indeed for your nice feedback and visit, actually our bar Muelle Terraza it´s a very comfortable place to stay, for having a drink or any informal meal among others. We are glad to know that our team has cared about you, welcome back at any time you wish, regards
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Clanjames wrote a review Mar 2020
Guisborough, United Kingdom57 contributions58 helpful votes
No problems at all - clean hotel, excellent helpful staff and an amazing location close to downtown Bilbao. The breakfast in particular is first class - so much choice and easy to eat well, with fantastic healthy options. Will stay again and highly recommend
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Date of stay: March 2020Trip type: Travelled
2 Helpful votes
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Response from CRISTINA P, Guest Relations Manager at Silken Indautxu Hotel
Responded 3 Apr 2020
Dear guest, We appeciate your feedback and your visit, it´s always been a pleasure knowing that you have had a nice stay and a good healthy breakfast, very important to start the day in a good mood. We are looking fordward seeing you again, Bilbao is a city that deserves a second visit, Best regards,
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MN wrote a review Jan 2020
Lisbon, Portugal44 contributions45 helpful votes
The hotel is cozy and perfect for a family weekend. Great location to explore Bilbao, close to the metro but also to Guggenheim Museum, Fine Arts Museum, Gran Via... Breakfast is very good, with plenty of choice. And staff is friendly and helpful.
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Date of stay: January 2020Trip type: Travelled
2 Helpful votes
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Response from HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel
Responded 28 Jan 2020
Dear guest, We would like to thank you for your kind feedback. Our breakfast is a very important service that´s why we take care of it specially. Please do not doubt to visit us Bilbao deserves a second visit; You´ll be warmly welcome.
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PRICE RANGE
US$89 - US$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel silken indautxu, silken indautxu bilbao
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoAbando / Indautxu
NUMBER OF ROOMS
184
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Frequently Asked Questions about Silken Indautxu Hotel
Which popular attractions are close to Silken Indautxu Hotel?
Nearby attractions include Juegos Maniacos (0.4 km), Azkuna Zentroa (0.3 km), and Bilbao Exit (0.3 km).
What are some of the property amenities at Silken Indautxu Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Silken Indautxu Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Silken Indautxu Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Silken Indautxu Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Silken Indautxu Hotel?
Conveniently located restaurants include Kali Orexi by Labocatorio, Bar Roma, and El Puertito.
Is Silken Indautxu Hotel located near the city centre?
Yes, it is 0.7 km away from the centre of Bilbao.
Are any cleaning services offered at Silken Indautxu Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Silken Indautxu Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Silken Indautxu Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to Silken Indautxu Hotel?
Many travellers enjoy visiting La Ribera Market (1.4 km), Ermita de Santa Agueda (3.0 km), and Cementerio de Derio (5.0 km).