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Alameda De Urquijo 13, 48008 Bilbao Spain
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US$131
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Traveller (471)
360
Panoramas (11)
Room & Suite (401)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sercotel Coliseo Bilbao
Updated 29/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 54 in Bilbao
Location
Cleanliness
Service
Value
Travellers' Choice
The Sercotel Coliseo Bilbao is located in the heart of Bilbao and near of the famous Guggenheim Museum. The current decoration and spacious rooms makes to Sercotel Coliseo Bibalo an exceptional hotel to visit one of the most beautiful cities in Spain. It's equipped with the necessary services to make the stay as pleasant as possible.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast available
Bicycle rental
Casino and Gambling
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Car park
Wifi
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Laptop safe
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
297Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
1603Reviews14Q+A100Room tips
Traveller rating
  • 637
  • 741
  • 164
  • 36
  • 25
Time of year
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Popular mentions
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Most Recent
BarbaraSuBo wrote a review Apr 2022
Brussels, Belgium21 contributions3 helpful votes
We had a Junior Suite on 2nd floor (reception floor) for 3 nights, good for a couple with 2 children or 2/4 friends travelling together. Double/twin bed in main bedroom, two single pull-out beds in the side room. Nice bathroom, although it had windows on the main bedroom so everytime the light goes on in bathroom it floods the main bedroom with light. Side room has a window on the courtyard and some noise from the casino next door which is open very late. 10 minutes' walk to old town, 5 minutes walk to airport bus and to late night bars on Ledesma. TV in each sleeping area. Tea/coffee & kettle. Nice chillout terrace by reception.
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Date of stay: April 2022
Rooms
Location
Service
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Response from Alvaro Saiz, General Manager at Sercotel Coliseo Bilbao
Responded 3 weeks ago
Dear Barbara First of all, we would like to thank you for the time you took to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal. I look forward to seeing you in our hotel again soon. Best regards. Elena Olmo. Front Office Manager
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DGR1968 wrote a review Mar 2022
Katy, Texas85 contributions57 helpful votes
Simple but clean and modern. Only problem was our superior room smelled badly of cigarette smoke. We asked to change rooms and they would have to downgrade us. Ok, but asked for a downgraded price and got hit with the Euro-ubiquitous, "Sorry, that's not possible". Nice scenic view of the plaza with an old church and bridge.
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Date of stay: March 2022
2 Helpful votes
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Response from Alvaro Saiz, General Manager at Sercotel Coliseo Bilbao
Responded 2 weeks ago
Dear DGR1968 First of all, we would like to thank you for the time you took to fill in the satisfaction survey for the hotel you stayed at. By the indicatios you offer us, we can say you that you were not in our hotel because we have not got a river/brigde viuws and plaza views either Best regards. Elena Olmo. Sercotel Coliseo **** Front Office Manager
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Enda wrote a review Feb 2022
Ireland13 contributions2 helpful votes
The hotel is in great location about half way between the old town and the Guggenheim. The staff were very helpful and the rooms are modern and very clean. It’s close to bus, tram and subway stops and is always very well located close to a large number of bars and restaurants.
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Date of stay: February 2022Trip type: Travelled
Room Tip: It’s walking distance to most things in the city centre.
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Response from Alvaro Saiz, General Manager at Sercotel Coliseo Bilbao
Responded 21 Mar 2022
Dear Enda, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elena Olmo. Front Office Manager
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Sheila P wrote a review Oct 2021
Aylesbury, United Kingdom66 contributions66 helpful votes
Excellent location of this nice hotel to access transport and most places of interest can be reached on foot. The hotel is modern and clean with a lovely large outside terrace. Staff were very efficient and helpful. Rooms spacious and comfortable. Breakfast good. As my husband uses a wheelchair this hitel was ideal and Bilbao is wheelchair accessible.
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Date of stay: October 2021Trip type: Travelled
Room Tip: Beware - arriving on a Sunday in October a lot of bars/restaurants were closed.
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Jeff R wrote a review Oct 2021
Rotherham, United Kingdom1078 contributions221 helpful votes
Our final overnight stop before catching the ferry back to the uk is always in Bilbao if this is were we are catching the ferry from. We normally stay on the other side of the river near the old town but decided to stay in the new commercial centre. Found the hotel quite easy and parked up outside in order to get directions to their car park which even though it was around the back of the hotel the final part in gaining entry was to drive down a predestination precinct. very good car park lots of space and elevators up to reception and the rooms floors once you had checked in and got your access key. Rooms modern clean and good WiFi service. With so many options we dined out for dinner and also did quite a bit of retailing the town map the hotel give you is very good. Sleep quality was excellent as was the breakfast which we booked for. A good hotel reasonably priced.
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Date of stay: September 2021Trip type: Travelled
Room Tip: Always request parking I think this was around twenty euros a day.
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1 Helpful vote
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Steve O wrote a review Aug 2021
2 contributions
The location of the hotel is brill. Not too much noise but couple of hundred metres from main part, 15 mins walk to everywhere you would want to be. Rooms are good and nice terraced area for drinks. On site car park for 18 euros a day. Beds are hard and uncomfortable and little storage for clothes. Staff are ok, but not that friendly, don’t always get a hello as you walk past reception. Cleaning staff were brilliant though!
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Date of stay: August 2021Trip type: Travelled
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Response from Alvaro Saiz, Director General at Sercotel Coliseo Bilbao
Responded 16 Sep 2021
Dear Guest: A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: Alvaro Saiz. General Manager.
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SalB wrote a review Feb 2021
Barcelona, Spain18 contributions63 helpful votes
Located in the city center and with parking in the same building. Rooms are big, confortable and super clean. Hotel has very clear safety measures, with only 1 direction walk in corridors, direction indications for the breakfast area, safety distance marks in the floor, BUT even with that the hotel remains very charming, and the staff is super friendly. I was on a business trip, but I would go back with my family to visit the city.
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Date of stay: February 2021
Location
Service
Sleep Quality
Trip type: Travelled
2 Helpful votes
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Response from Alvaro Saiz, Director General at Sercotel Coliseo Bilbao
Responded 16 Sep 2021
Dear Guest: Our customers are our best reference for improvement and that is why your comments are very important to us. We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal. I look forward to seeing you in our hotel again soon. Best regards. Alvaro Saiz. General Manager.
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Fintan M wrote a review Jan 2020
2 contributions
Delightful place, good location, tidy and new with some character, fair price, good staff, no compliments. Room is decent size, bathroom is spacious and the small gym had everything needed for a little workout before a day of lovely local food.
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Date of stay: July 2019
Rooms
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Response from Direccion D, Director General at Sercotel Coliseo Bilbao
Responded 28 Jan 2020
Dear Guest: Thank you for the score awarded and so positive comment. Hopefully you can repeat your stay with us as soon as possible. Receive a cordial greeting: Alvaro Saiz. General Manager.
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Emma T wrote a review Nov 2019
Perugia, Italy2 contributions
I really enjoyed the stay at this hotel. Hotel room was spacious and clean, the staff were helpful and breakfast was really nice. Walking distance from all the sights. I definitely would stay again and I would recommend.
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Date of stay: November 2019
Rooms
Cleanliness
Service
Trip type: Travelled
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Response from Direccion D, Director General at Sercotel Coliseo Bilbao
Responded 25 Nov 2019
Dear Guest: Our customers are our best reference for improvement and that is why your comments are very important to us. We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal. I look forward to seeing you in our hotel again soon. Best regards. Alvaro Saiz. General Manager.
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Jan M wrote a review Nov 2019
Amsterdam, The Netherlands37 contributions49 helpful votes
Overall decent hotel with a good breakfast but bad service. We arrived on Friday night and discovered that the shower in the room 412 didn’t work properly (only freezing cold or boiling hot water), next day informed the reception. After few hours MOD visited our room to tell us that probably everything is ok because he checked the rooms around and they were fine (:D!!!) After showing him that it was not “fine” he said that until Monday he can’t do anything. Monday it was still not fixed so when we complain again on Tuesday morning... they sent an engineer to fix it at 13:45, 15min before checkout :D Like a hotel parody, it would be funny if not the reality of 5 days without the shower without any compensation or trying to make it right. Sercotel collection? Haha... collection of unprofessionally trained staff :D
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Date of stay: November 2019Trip type: Travelled
1 Helpful vote
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Response from Direccion D, Director General at Sercotel Coliseo Bilbao
Responded 25 Nov 2019
Dear Guest Our customers are our best reference for improvement and that is why your comments are very important to us. We follow up your observations to the relevant departments. In a few doas I will contact you to comment on what happened and thus be able to offer you my particular explanation. Hoping that these problems do not prevent you visiting us again in the future. Best regards Alvaro Saiz, General Manager.
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PRICE RANGE
US$109 - US$159 (Based on Average Rates for a Standard Room)
LOCATION
SpainBasque CountryProvince of VizcayaBilbaoAbando
NUMBER OF ROOMS
97
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Frequently Asked Questions about Sercotel Coliseo Bilbao
Which popular attractions are close to Sercotel Coliseo Bilbao?
Nearby attractions include Juegos Maniacos (0.4 km), Azkuna Zentroa (0.4 km), and Palacio de la Diputacion (0.2 km).
What are some of the property amenities at Sercotel Coliseo Bilbao?
Some of the more popular amenities offered include free wifi, a fitness centre, and breakfast buffet.
Which room amenities are available at Sercotel Coliseo Bilbao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sercotel Coliseo Bilbao?
Guests can enjoy breakfast during their stay.
Is parking available at Sercotel Coliseo Bilbao?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sercotel Coliseo Bilbao?
Conveniently located restaurants include Kali Orexi by Labocatorio, Hambueyseria, and Perita.
Are there opportunities to exercise at Sercotel Coliseo Bilbao?
Yes, guests have access to a fitness centre during their stay.
Is Sercotel Coliseo Bilbao located near the city centre?
Yes, it is 0.2 km away from the centre of Bilbao.
Are any cleaning services offered at Sercotel Coliseo Bilbao?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sercotel Coliseo Bilbao?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sercotel Coliseo Bilbao offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.