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Room & Suite (17)
Dining (13)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 19/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NYX Hotel Bilbao
Updated 19/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#35 of 54 in Bilbao
Location
Cleanliness
Service
Value
NYX Hotel Bilbao represents a new generation of hotels with a unique and different style. The Leonardo Hotels chain is located in a unique enclave. The four-star hotel is located in the old town of Bilbao and is very well connected to the main points of interest of the city. A location with easy access to public transportation, the NYX is ideal for people traveling for business or tourism. The 108-room hotel, absolutely unique, focused on a cosmopolitan public, loCitylovers, and passionate about urban art, already has a new incentive in Bilbao. Among the services, it has a meeting room, panoramic terrace, restaurant and gym with modern equipment. The hotel license number is HBI01277.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Boating
Babysitting
Highchairs available
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Casino and Gambling
Bicycle tours
Evening entertainment
Video game console
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Rooftop terrace
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Soundproof rooms
Air purifier
Interconnected rooms available
Private balcony
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Sofa bed
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, French, Spanish
Location
Full view
100Great for walkers
Grade: 100 out of 100
302Restaurantswithin 0.5 km
60Attractionswithin 0.5 km
Contact
Areatza Kalea 4, 48005 Bilbao Spain
Name/address in local language
Getting there
Casco ViejoBilbao Metro4 min
AbandoBilbao Metro5 min
Car HireSee all Bilbao car hire
156Reviews6Q+A7Room tips
Reviews
Traveller rating
- 63
- 47
- 21
- 15
- 10
Time of year
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Popular mentions
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Most Recent
Great location. Amazing rooms,very quiet despite being in a lively area. coffee maker(pods) in room. Bathroom is separated by room by a window, so it is a good choice for couples not for friends, i think. Staff is great. Will stay again
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Date of stay: April 2022Trip type: Travelled
Helpful
Every element of this hotel was amazing. Great value, good staff, superb views of Bilbao and a spacious and comfortable room. Midday check out time was also very helpful and the city itself has so much to see.
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Date of stay: April 2022
Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 4 weeks ago
Dear Guest, Thank you for choosing our establishment for your last stay in Bilbao, and for your positive assessment. Your comments about our location, service and quality, are the best reward and encouragement to continue making our guests' stay an unforgettable experience. Best Regards Anabel Herrera Operations Manager
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Hotel is lovely apart from the double bedrooms - zero privacy with the shower & toilet in a glass box in the middle of the room! This made it an uncomfortable stay.. This layout makes the room really tight. Staff are friendly & approachable, the rest of the hotel looks good.
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 4 weeks ago
Dear Guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. We take in consideration your comments for future improvements in our installations of our Hotel.Please don't hesitate to contact us again for any question or requirements. Best Regards Anabel Herrera Operations Manager
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Stayed here the past weekend for 3 nights. The welcome was already amazing. The NYX Bilbao has a warm and hospitable feeling, and the staff are genuinely working to make sure everything is perfect, which it was. The front office manager - Amaia (hopefully I remembered it correctly) was so kind and personal. The passion and hospitality from the staff was inspiring. The rooms are clean, spacious and provide a lovely view of the Bilbao city Centre. We went for a drink every day in the hotel bar lobby, and the vibe there was calm and open. The bar staff has excellent knowledge about their cocktails and came with nice and creative recommendations. To add to this, very fair prices as well. Bilbao is a beautiful city, and the NYX in Bilbao fits that image so well. I would highly recommend staying here if you want to explore the city, because of the interior, facilities, staff, overall cleanliness and location, everything just makes sense. Thank you so much to the entire NYX Bilbao team for making this an unforgettable experience, I will for sure come back!! Also special thanks to Ms Herrera for checking up on us!! appreciate it :)…
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 5 Feb 2022
Dear Maarten, We are glad to hear you enjoyed your time with us. Also, we’d like to thank you for taking a few minutes to write your impression of our hotel and share your experience with other fellow travelers. Best Regards Anabel Herrera Operations Manager
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Location was very good, and the view from my room was amazing (that was a plus). The room was clean, comfortable and nice. But I needed badly wi-fi to review and send some files, and it was really a nightmare to connect to the guests wi-fi. I asked at the reception desk if they had any other possibility (paying, of course) and they said that the connection was bad because of the weather (but the weather is always rainy in Bilbao!!!!). This is something they have to fix if they want to attract guests.
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Date of stay: November 2021
Service
Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 7 Jan 2022
Dear Guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. We take in consideration your comments for future improvements in our services / installations of our Hotel. Please don't hesitate to contact us again for any question or requirements. Best Regards Anabel Herrera Operations Manager
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Excellent location. Standard double rooms cramped for a one week stay.. in the room one chair, a monster poof and half a table, plus small bed side tables.Without the large inside window sill there would be no room for your chargers etc. Reception manned by a Centurion! Listened to the WiFi problems but no improvement and he said he did not have the passwords to the two other email addresses in the hotel. WiFi complained about continuously. Signal disappeared sporadically and a test text email to myself took 15 minutes to come back. Bathroom with clear glass walls is a bit of a shock. The bedrooms are off an atrium with a dangerously low “barrier” between the corridor and a very large crop to the ground floor. I am sure this would be unacceptable to UK Health & Safety. In breakfast area no hot dishes, so breakfast cold by the time you return to your table. Bed comfortable!…
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Date of stay: October 2021
Location
Cleanliness
Service
Room Tip: Get a bigger room that the standard.
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Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 7 Jan 2022
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Anabel Herrera Operations Manager
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Considering its location and the top quality of its rooms, this hotel is undoubtedly the best lodging option in Bilbao. Bordering the Old Town, surrounded by tapas bars, shops and mini-marts, it benefits from all commodities. Hotel guests also enjoy a public parking promotion voucher they'll be more than happy to use when paying for your parking. One of the best values for an hotel we've experienced in a long time
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Date of stay: July 2021Trip type: Travelled
1 Helpful vote
Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 7 Jan 2022
Dear Guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. Please don't hesitate to contact us again for any question or requirements. Best Regards Anabel Herrera Operations Manager
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+1
We stayed on August 30th, The Reception: in the reception, we meet Maria which is not so welcoming and did not even tell us what are the services that are open or close due to pandemic. The Room: the Bathroom is very dirty with molds on the floor, the pillows are with stain and the bath towel has a dust and hair.. the room doesn't have iron. so we called to ask if they can provide. the rude lazy receptionist at 10pm on August 30th night told us we need to go down to the reception to take the iron. and he gave a dirty one and I need to use it on the bed as the room doesn't have an iron board as well. The coffee maker is full of dust and the some hangers on the wall was broken. I could say they give a terrible service for a 4 star hotel. NOT Recommended at all.
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Date of stay: August 2020
Rooms
Location
Service
Room Tip: Rooms are very dirty. I do not suggest to book here
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Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 9 Sep 2020
Dear Guest, We regret to know that you expectations weren´t satisfied during your stay. Our main goal is to make the stay of our guests as comfortable as possible and we are surprised with your comments. We take in consideration your comments for future improvements in our services / installations of our Hotel.We would love to welcome you in the future. Please, don't hesitate to contact us again for any question or requirements. Best Regards Anabel Herrera Operations Manager
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I contacted the hotel to ask if there facilities were open due to covid and were told they were. Know here on the website did it say that the beautiful bar in the reception, or the restaurant were completely closed of only opened when it rained. Lovely roof top bar but only open till 930pm Staff were great though and lovely modern hotel. Just a bit dissapointed by bar/restaurant being closed. Great location
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Date of stay: August 2020Trip type: Travelled
1 Helpful vote
Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 9 Sep 2020
Dear Guest, We appreciate the time that you took to post your comments. We are delighted to know you enjoyed your experience with us and the city. We take in consideration your comments for future improvements in our services / installations of our Hotel. Please don't hesitate to contact us again for any question or requirements. Best Regards Anabel Herrera Directora de Operaciones
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Was on a road trip with my father and we decided to stay for two nights. First of all I do not recommend this hotel for family or even couple stays cuz of the glass wall bathrooms in the rooms which you could see through clearly how you do all your business (0 privacy) saying that it was uncomfortable is a understatement, the breakfast was a total disappointment too for 10€ per person per day you could have a much better breakfast at any bar in the nearby area. Ok now on the positive aspects super pet friendly which was a big plus and the staff is amazing all around the reception team is super helpful and friendly they recommended us the best places to visit and even help us on tips where to go next on the road trip 10/10 on the service
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Date of stay: July 2020Trip type: Travelled
Helpful
Response from Anabel Herrera, General Manager at NYX Hotel Bilbao
Responded 10 Jul 2020
Dear Guest, First of all, we would like to thank you for sharing with other fellow users of TripAdvisor your experience in Hotel NYX Bilbao. Referring to the room, We take in consideration your comments for future improvements in our installations of our Hotel. Best Regards Anabel Herrera Operation Manager
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PRICE RANGE
US$92 - US$153 (Based on Average Rates for a Standard Room)
LOCATION
SpainBasque CountryProvince of VizcayaBilbao
NUMBER OF ROOMS
108
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Claim Your Listing Frequently Asked Questions about NYX Hotel Bilbao
Which popular attractions are close to NYX Hotel Bilbao?
Nearby attractions include The Roomhunter (0.3 km), Casco Viejo (0.1 km), and Teatro Arriaga Antzokia (0.06 km).
What are some of the property amenities at NYX Hotel Bilbao?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NYX Hotel Bilbao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NYX Hotel Bilbao?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NYX Hotel Bilbao?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to NYX Hotel Bilbao?
Conveniently located restaurants include Antxoa Taberna, Restaurante Cafeteria Pentxo, and NIDOBILBAO.
Are there opportunities to exercise at NYX Hotel Bilbao?
Yes, guests have access to a fitness centre during their stay.
Is NYX Hotel Bilbao located near the city centre?
Yes, it is 0.7 km away from the centre of Bilbao.
Are pets allowed at NYX Hotel Bilbao?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NYX Hotel Bilbao offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NYX Hotel Bilbao?
The staff speaks multiple languages, including English, Spanish, and French.