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NH Collection Gran Hotel de Zaragoza

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Traveller (269)
Room & Suite (452)
Dining (128)
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Overview
  • Excellent61%
  • Very good31%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from NH Collection Gran Hotel de Zaragoza
Special Offer: GET UP TO 25% OFF!
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Offers from NH Collection Gran Hotel de Zaragoza
Special Offer: GET UP TO 25% OFF!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,078)
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Traveller rating
82
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82
45
10
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2
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All reviewsjunior suitenespresso machinehelpful with directionscomplimentary waterbreakfast roomdouble doorstaxi rankthe staff spoke englishexcellent locationquiet roomgreat showerenjoyable stayshopping areaking sizenecessary amenitiesbreakfast selectionnice hotel
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1 - 5 of 140 reviews
Reviewed 6 days ago

The hotel is located in a great place, from there you can easily reach all the interesting areas of the city, either on foot or using public transport. The staff was very helpful and friendly. And the room was very nice and spacious. The only...More

Thank Alejandro C
Response from SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de ZaragozaResponded 6 days ago

Dear Alejandro C; Thank you very much for your reservation at our hotel, and for your kindness in naming our staff. Regarding the smell of tobacco, we would have liked to know at the reception to offer a change of room. In relation to the...More

Reviewed 1 week ago

We stayed for 1 night in this lovely older hotel. It's within walking distance of most of the major sights. The staff was very helpful and friendly, especially Patricia, who went above and beyond her job to help us get train tickets!More

Thank AnneA961
Response from SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de ZaragozaResponded 1 week ago

Dear AnneA961; On behalf of the entire team we are part of the Gran Hotel, we are very gratefully for your reservation with us, for your kind comment about our director Patricia who really appreciates your words. For us it is very important that our...More

Reviewed 1 week ago via mobile

Firstly I need to mention the doorman. What an amazing guy, helped my husband park his car in the hotel’s underground car park which is reached down, what can only be described as a helter skelter. This, after the receptist said ‘if you have a...More

Thank Pritchp
Response from SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de ZaragozaResponded 1 week ago

Dear Pritchp; We really appreciate your comments that always help us improve, we move your complaint about the coffee machines to the breakfast manager to check the status of the coffee machines, and we will talk to the reception department to be more attentive to...More

Reviewed 3 weeks ago via mobile

My husband and I stayed here for a night as we made our way from Barcelona to Madrid. We were so impressed with Zaragoza and this hotel. It’s within walking distance to the main city center, but far enough away to not hear all of...More

Thank Kjsmarley
Response from Patricia V, Director de Relaciones con Clientes at NH Collection Gran Hotel de ZaragozaResponded 3 weeks ago

Dear Kjsmarley; All the team of NH COLLECTION GRAN HOTEL really appreciated the time you spend to write your opinion about our service. We are delighted to know that you are satisfied with us and we will continue working with enthusiasm every day so that...More

Reviewed 4 weeks ago via mobile

Hotel is quite nice and have nice rooms. They also have bunch of quite good quality amenities in the bathroom! The breakfast is quite nice,except the coffee,which was not good and my eggs benedict did not go as expected as well. Very friendly and helpful...More

1  Thank Karliooze
Response from SONIA G, Director de Relaciones con Clientes at NH Collection Gran Hotel de ZaragozaResponded 3 weeks ago

Dear Karliooze; Thank you very much for your reservation in our hotel and for sharing your experience with the Tripadvisor users. You have given a good detail of how to get from the hotel to the train station, it really is very comfortable. We transfer...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$87 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Zaragoza
#2 Business Hotel in Zaragoza
#2 Luxury Hotel in Zaragoza
#3 Family Hotel in Zaragoza
#5 Romantic Hotel in Zaragoza
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Zaragoza
#2 Business Hotel in Zaragoza
#2 Luxury Hotel in Zaragoza
#3 Family Hotel in Zaragoza
#5 Romantic Hotel in Zaragoza
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (269)
Room & Suite (452)
Dining (128)
Amenities (28)
Business Centre & Event Rooms (2)
Questions & Answers
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John Paul H
16 September 2017|
AnswerShow all 2 answers
Response from SONIA G | Property representative |
Of course, we have connecting rooms, they are composed of a junior suite communicated with a superior double room
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Jessi M
14 July 2016|
AnswerShow all 7 answers
Response from SONIA G | Property representative |
Dear guest, We are very sorry for the delayed to answer. The hotel has parking, the cost is 20€+iva per nigth and we don´t make reservation for that service, is on request Best regards
0
Votes
Google Translation
KiwiWanderingOff
5 May 2016|
AnswerShow all 4 answers
Response from SONIA G | Property representative |
Dear guest, we are very sorry for the delayed, The parking cost 20€+iva per day Best regards
0
Votes
Google Translation
Room Tips
"Higher floors have better views"
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"away from lifts, junior suite"
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"A room facing the street gives you views of the lovely streets below, an inside room is quieter but view not..."
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"Fourth floor, junior suites are really good."
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