Hotel Palacio Alcazar
396 reviews
#99 of 201 Hotels in Seville
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Plaza Alianza 11, 41004 Seville Spain
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About
#99 of 201 hotels in Seville
Location
Cleanliness
Service
Value
Hotel Palacio Alcazar is an excellent choice for travellers visiting Seville, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
Hotel Palacio Alcazar is a family-friendly hotel offering a flat screen TV, a minibar, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, a rooftop terrace, and express check-in and check-out. Plus, guests can enjoy a rooftop bar, which has made this a popular choice among travellers visiting Seville. For guests with a vehicle, there is paid public parking available nearby.
Given the close proximity of popular landmarks, such as Torre Giralda (0.1 mi) and Centro Historico de Sevilla (0.1 mi), guests of Hotel Palacio Alcazar can easily experience some of Seville's most well known attractions.
If you like seafood restaurants, Hotel Palacio Alcazar is conveniently located near Canabota, La Cantina, and Becerrita.
Plus, during your trip, don’t forget to check out some of the popular ancient ruins, such as Canos de Carmona and Acueducto de Sevilla.
Enjoy your stay in Seville!
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Full view
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Coffee shop
Bicycle rental
Car hire
Rooftop terrace
Baggage storage
24-hour front desk
Wifi
Rooftop bar
Breakfast in the room
Special diet menus
Wine / champagne
Non-smoking hotel
Sun terrace
Express check-in / check-out
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Safe
Minibar
Flatscreen TV
Bath / shower
Telephone
Bottled water
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, French, Spanish, German
Location
Full view
100Great for walkers
Grade: 100 out of 100
382Restaurantswithin 0.5 km
156Attractionswithin 0.5 km
Contact
Plaza Alianza 11, 41004 Seville Spain
Name/address in local language
Getting there
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396Reviews11Q+A47Room tips
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Please be advised that I'm only reviewing the rooftop terrace bar here, as we didn't stay in the hotel, but I thought it was worth leaving a review. The view is indeed lovely, with the Giralda and Alcazar only a block away, but the cocktail we had was 7.50 euros (relatively expensive for Seville) and the worst I've ever had. A margarita should have salt around the rim, but not mixed into the drink, and it shouldn't be this weak - all I could taste was salty water - hardly any lime or tequila. If you can't make cocktails, don't serve them - I wish we'd stuck to wine or Cava, where you can't go wrong in Spain.
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Date of stay: March 2020
1 Helpful vote
Helpful
The room was a fair size and the staff very helpful and friendly. Location was excellent and the terrace was special. What sold it, given the quite expensive price, was the terrace bar which had a breathtaking view over the roof tops of the Alcazar and the Giralda. We were there from Friday afternoon to Sunday morning... Saturday we retired to the room for a siesta after a long walk in town. Sadly the terrace bar had been filled to capacity ( and people waiting ) with non resident visitors which we couldn’t access it ... even at 7 pm. Meanwhile the noise from the terrace was significant so resting was impossible. The rooms are arranged around a central well which leads to the upstairs terrace. Noise from the terrace aside, the noise from the lobby area was also unreasonable. Most rooms face the rear of the property so no views. Our room opens into an internal shaft ... very quiet on that side but Saturday morning we had to close the door to the small balcony as the smell of cigarette smoke from below was warring into the room. Size of room was big enough but only one chair and lighting was bright white and awful with either the main chandelier or very small over bed lights and nothing else. Bathroom was a good size. Poor value for money ... the high cost is perhaps understandable due to location and quite rightly there is a lot made of the terrace... but not if you can’t use it as it’s jammed wit…
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Bertrand Garcia Ligero, Director General at Hotel Palacio Alcazar
Responded 26 Feb 2020
Estimada Jackie, Nos gustaría darle las gracias por dedicar su tiempo en compartir su experiencia con otros viajeros y sobre todo con nosotros. Cada una de las opiniones de nuestros clientes nos ayuda a mejorar constantemente para poder mantener y elevar el nivel de los servicios ofrecidos. Agradecerle su comentario acerca de nuestra perfecta ubicación en pleno corazón de la ciudad, al lado de los monumentos más importantes como son la Catedral y el Real Alcázar. Por otro lado, le agradecemos que resalte la amabilidad y la atención de nuestro personal, tanto de recepción como de limpieza, se agradece enormemente que nuestro trabajo sea tan bien valorado por nuestros huéspedes. Lamentamos el incidente puntual acerca del ruido en terraza, todas nuestras habitaciones están aisladas acústicamente para garantizar el descanso de nuestros huéspedes y cuentan con ventanas de doble acristalamiento. Por otra parte, sentimos que no pudieran disfrutar de la terraza, debido a las fechas en que se alojó contamos con una alta demanda de clientes que se acercan hasta la terraza para disfrutar de una bebida o tapa mientras observan las vistas de la ciudad. En cuanto al olor procedente del patio interno, debió tratarse de un hecho muy puntual. Puesto que en todo el edificio está prohibido fumar, muy posiblemente, estos olores de los que habla vendrían directamente de los edificios vecinos o de fuera, pues contamos con detectores de humo dentro de todas nuestras habitaciones, áreas de descanso y zonas de trabajo. Para terminar, sentimos que tanto la decoración como el tono de las luces escogidas para las habitaciones no fueran de su agrado. Sin más, tomaremos notas de todos sus puntos y esperamos volver a verle muy pronto. Un cordial saludo, A.García
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We were only visiting the roof top bar and stayed much longer than expected, price of the cava was very reasonable and with a great view of the cathedral and quite a quiet bar all in all it was a very pleasant time would definitely visit again
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Date of stay: February 2020
Value
Service
2 Helpful votes
Helpful
I love this hotel, the location is amazing right next to the famous Alcazar and Cathedral, my room had a view of it and the terrace have an even more amazing view The food was great, the drinks were super refreshing, and I had the best time there! The best part of the state versus staff though, front desk Señorita Elena help me with tourists, even looking for other hotels that other places, etc. and the restaurant manager and staff were super friendly as well highly recommend it!
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Date of stay: February 2020Trip type: Travelled on business
3 Helpful votes
Helpful
Response from Bertrand Garcia Ligero, Director General at Hotel Palacio Alcazar
Responded 5 Mar 2020
Estimado Richard, Nos gustaría darle las gracias por dedicar su tiempo en compartir su experiencia con otros viajeros y sobre todo con nosotros. Cada una de las opiniones de nuestros clientes nos ayuda a mejorar constantemente para poder mantener y elevar el nivel de los servicios ofrecidos. Nos alegra saber que nuestra localización ha sido un punto a tener en cuenta positivamente, realmente nos encontramos a unos minutos de los monumentos más emblemáticos de la ciudad. Agradecerle que resalte la amabilidad y la atención de nuestro personal, se agradece enormemente que nuestro trabajo sea tan bien valorado por nuestros huéspedes. Por otro lado, nos satisface que disfrutara de nuestra terraza panorámica con vistas a la catedral, probando algunas de nuestras tapas y bebidas. Así como que su habitación fuese totalmente de su agrado, y se sintiese tan a gusto el tiempo que pasó con nosotros. Sin más, esperamos volver a verle muy pronto. Un cordial saludo, A.García
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We went here for drinks and tapas in the afternoon. We sat on the roof top terrace with a great view to the cathedral. The view was absolutely the best thing about the visit, because the food was nothing special, and the service was incredible slow.
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Date of stay: November 2019
Location
Cleanliness
Service
1 Helpful vote
Helpful
Response from Bertrand G, Director General at Hotel Palacio Alcazar
Responded 6 Jan 2020
Estimado cliente anónimo: Muchas gracias por destinar parte de su tiempo en escribir una reseña tras su visita a nuestra terraza panorámica. Sin duda nuestras vistas siempre hacen inolvidable la visita a nuestro hotel. Poder contemplar de cerca dos de los monumentos más emblemáticos de Sevilla como son la Catedral y el Real Alcázar hace de este lugar un sitio con encanto para disfrutar de una copa o tapa entre amigos o en pareja. En cuanto al resto de su comentario, lamentamos si de forma muy puntual tuvo que esperar durante más tiempo del habitual. Nuestro personal siempre trabaja de forma eficaz para proporcionar el mejor servicio posible, por lo que no dude en pedirles cualquier cosa que necesite si se siente desatendido. Con respecto a la comida, servimos tapas típicas y platos únicos de primera calidad, lamentamos si lo que pidió no resultó de su agrado. Le instamos a que se aventure a probar algún otro plato en una futura visita; seguro que no se arrepentirá. Nuestro personal estará encantado de asesorarle. Esperamos que si visita Sevilla nuevamente se pase por nuestra terraza, estamos seguros de que seremos capaces de hacer que su opinión mejore. Sin más, reciba un cordial saludo, A.García
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PRICE RANGE
US$58 - US$241 (Based on Average Rates for a Standard Room)
LOCATION
SpainAndaluciaProvince of SevilleSevilleCasco Antiguo
NUMBER OF ROOMS
12
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Claim Your Listing Frequently Asked Questions about Hotel Palacio Alcazar
Which popular attractions are close to Hotel Palacio Alcazar?
Nearby attractions include Real Alcazar de Sevilla (0.3 km), Catedral de Sevilla (0.2 km), and Ceramicas Sevilla (0.10 km).
What are some of the property amenities at Hotel Palacio Alcazar?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a rooftop terrace.
Which room amenities are available at Hotel Palacio Alcazar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Palacio Alcazar?
Guests can enjoy a rooftop bar during their stay.
Is parking available at Hotel Palacio Alcazar?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Palacio Alcazar?
Conveniently located restaurants include Islamorada Tapas Bar, Abaceria del Postigo, and Fabrica de Helados.
Is Hotel Palacio Alcazar located near the city centre?
Yes, it is 0.7 km away from the centre of Seville.
Which languages are spoken by the staff at Hotel Palacio Alcazar?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Hotel Palacio Alcazar?
Many travellers enjoy visiting Plaza de Espana (1.0 km), Real Alcazar de Sevilla (0.3 km), and Iglesia de la Magdalena (0.8 km).
Is Hotel Palacio Alcazar accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.