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NH Collection Granada Victoria

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Puerta Real, 3, 18009 Granada Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!Captivating City Breaks
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US$105
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (790)
Room & Suite (607)
Dining (136)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from NH Collection Granada Victoria
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 136 hotels in Granada
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The NH Collection Granada Victoria is located in a prime area, in the heart of the city center in the historic city of Granada, at the foot of the majestic Sierra Nevada mountain range and the intersection of three rivers.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Secured parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Special diet menus
Taxi service
Banquet room
Meeting rooms
Concierge
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bidet
Room service
Safe
Telephone
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Classic
Languages Spoken
English, French, Spanish, German
Hotel links
Special Offer:Captivating City Breaks
2624Reviews61Q+A100Room tips
Traveller rating
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Popular mentions
ThomasV wrote a review Aug 2021
Johannesburg, South Africa36 contributions14 helpful votes
Since 2013 during our summer holidays we have stayed in many different NH Hotels in Spain, often (but not exclusively) of the "Collection" brand: in Bilbao, Salamanca, Burgos, Zamora, Trujilo (when it was NH), etc. We came back to the NH simply because we enjoyed them and found them of good value for the money. With this experience, and after a three-night stay at the NH Collection Victoria, I think this hotel is clearly below other NH Collection hotels of Spain and doesn't really deserve its "Collection" label. It’s not a bad hotel of course but when you pay the price of a Collection hotel you expect more than the service of a regular non-Collection NH hotel. What was disappointing: - The car park is a public one, not a private one. There is a direct access to the hotel but no reserved lots nor a discount price. Besides it’s not convenient as entry and exit are the same and some drivers tend to do whatever they want when driving inside. As a rule, parking downtown is often tricky in Spain but with a Collection should come a good car park. - We had two (similar) rooms and one was occupied by our children. For some reasons, their room never got the free bottle of water we had every day in our room and their coffee tray had been removed. Why? This seems stingy. - The rooms were OK but not very impressive, particularly as opposed to very large rooms we got in other NH Collection hotels. They looked more like slightly bigger rooms of regular NH hotels. They were also showing their age, for instance the A/C panel or the fact that the smoke detector in our room flapped. Besides the bed lights were useless to read. - The lady at the reception was not professional when we arrived. One window of our car had been smashed while on the way to Granada (that happens, beware on the autovia along the eastern coast) and it wasn’t funny to deal with that, particularly as I had to remove absolutely everything from our car. The receptionist didn’t care at all, she never showed any empathy and was obsessed by the formalities (passport scans). I had to explain her that we would do this AFTER I had emptied out our car. - We knew that during Covid time, breakfast wouldn’t be as smooth as usual but what we love at NH Collection are breakfasts – actually the best we ever had in an hotel where at NH Collection Bilbao and Burgos a few years ago. However clearly management took Covid as a good opportunity to drastically reduce the quality of the breakfast: much less choice, no small tapas, nothing special… and even the Iberico tasted rather plain (as opposed to others we had at NH Collection!). The good: - Very convenient location, - During breakfast, staff were very nice and doing their best. To sum up, my feeling is that NH Victoria benefits from its location in a very touristic town and NH management doesn’t invest in it as it should. It’s a weak link in the Collection brand.
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Date of stay: August 2021
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Louis Cecile wrote a review Jul 2021
London, United Kingdom195 contributions50 helpful votes
Hotel's Favourite
This is a premium hotel with exquisite arrangements. The grand entrance and welcoming staff ensure you will have a nice stay. The reception and check-in process is seamless and professional. The rooms are elegant with fine decor and spa-like bathrooms. The beds are perfect for a good sleep. The rooms can get hot without air conditioning. In our room, the air conditioning unit was adjacent to the pillows meaning it often disturbed sleep. We could not get the temperature right and leaving it off was not a good option. Apart from this slight design issue, it could not be faulted for service and decor. A high-class hotel for a luxury stay in the centre of Granada.
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Date of stay: June 2021
Value
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Response from Lucia Bermejo, Director General at NH Collection Granada Victoria
Responded 26 Jul 2021
Dear Sir, Thank you very much for your kind opinion and for the time taken in written. We are proud to know that we have met your expectations and made your stay a memorable memory. The NH Collection Victoria Hotel really has an unbeatable location in the city and our staff is very friendly and professional, thank you for your words. We regret the incidence of air conditioning and take note to review it. Looking forward to receiving you back in Granada, kind regards.
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Lynn C wrote a review Jun 2021
Mijas, Spain33 contributions9 helpful votes
We booked the NH Granada Victoria because of its central location, on-site parking and in room coffee/tea making facilities. The location really is fantastic, the parking ok (although a bit tricky to find and an extra €20,50 per day). There wasn’t a coffee machine in the room but a call to reception and it appeared within minutes. Only provided two coffee pods and one was decaf. A bit mean really. We did have some late night noise from the street, but nothing too disturbing for us. If you’re a really light sleeper it may be an issue. The beds were super comfortable, the bathroom spacious and everything really clean. Overall, good value.
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Date of stay: June 2021Trip type: Travelled as a couple
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Response from Lucia Bermejo, Director General at NH Collection Granada Victoria
Responded 26 Jul 2021
Dear Guest Thank you so much for your comments and for the time you take on it. Hoping see you soon again, best regards.
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chrian wrote a review Sep 2020
Middleton in Teesdale, United Kingdom114 contributions57 helpful votes
After careful research on TA back in January we had booked this hotel along with flights and other hotels for a week in Andalusia in October. We had paid in full in advance which did not allow cancellation. Covid then happened. Our flights were cancelled by our airline a few days ago. I emailed the hotel on the off chance they would be kind to us. They were. Email answered next day, asked for some proof and got a full refund for the two rooms we had booked within two days. Excellent service during his difficult time and when travel becomes possible again we will retry our Andalucia trip and will re book with this hotel and will consider this chain of hotels for other places.
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Date of stay: September 2020
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Honard Key wrote a review Aug 2020
Rota, Spain6 contributions
The hotel staff was professional and helpful. The hotel's common spaces and our room was very clean. Our bed was really comfortable. Breakfast was sufficient and satisfying. The hotel's underground parking has limited spaces, so it could be an issue. We will return.
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Date of stay: August 2020Trip type: Travelled as a couple
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Response from Lucia Bermejo, Director General at NH Collection Granada Victoria
Responded 26 Aug 2020
Dear Guest, Thank you so much for your visit and for your kind review. Hoping see you soon again, Best regards.
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PRICE RANGE
US$81 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh hotels granada, nh hotel granada
LOCATION
SpainAndaluciaProvince of GranadaGranadaRealejo - San Matias
NUMBER OF ROOMS
69
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Frequently Asked Questions about NH Collection Granada Victoria
Which popular attractions are close to NH Collection Granada Victoria?
Nearby attractions include El Reino Escape Room (0.3 km), Martin's Cocktail Bar (0.5 km), and Lock-In (0.3 km).
What are some of the property amenities at NH Collection Granada Victoria?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Collection Granada Victoria?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at NH Collection Granada Victoria?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Collection Granada Victoria?
Yes, paid public parking nearby, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to NH Collection Granada Victoria?
Conveniently located restaurants include Palacio Andaluz Almona, Restaurante Garbo by Melia, and Grillo Gelato Italiano.
Does NH Collection Granada Victoria have airport transportation?
Yes, NH Collection Granada Victoria offers airport transportation for guests. We recommend calling ahead to confirm details.
Is NH Collection Granada Victoria located near the city centre?
Yes, it is 0.6 km away from the centre of Granada.
Are any cleaning services offered at NH Collection Granada Victoria?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Collection Granada Victoria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Collection Granada Victoria offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.