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Palacio de Santa Ines

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Traveller (458)
Room & Suite (428)
Dining (34)
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Overview
  • Excellent60%
  • Very good31%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(121 reviews)
“old town”(51 reviews)
“spiral staircase”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Accessible rooms
3 Star Hotel
All hotel details
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
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Reviews (1,394)
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446
228
59
10
3
Show reviews that mention
All reviewsgreat locationold townspiral staircasealhambra viewtaxi farealbaicin districtcharming hotelno liftsitting roomlots of charactercentury buildingold palacebreakfast was excellentbreakfast roomcar parktea and coffeeshort walk
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61 - 65 of 746 reviews
Reviewed 8 October 2017

Very charming hotel in a historic palacio from 1520. The staff is very helpful and ready to assist with bookings for tours, restaurants and flamenco shows. The building shows it's age but the real strongpoints are the excellent location in the historic Albayzin quarter and...More

Thank Pierre H
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 15 October 2017

Dear Mr Pierre, We would like to thank you for your comment following your recent Stay at the Hotel Palacio de Santa Inés. We are pleased to know that you enjoyed the location, the atmosphere and the building itself. You made the best decision asking...More

Reviewed 8 October 2017

This hotel is in a small courtyard off a meandering street in the Albaicin area of Granada. The hotel is in a historical building and is only accessible up several steps. I shared a simple room with a friend- it was great having an upstairs...More

Review collected in partnership with this hotel
1  Thank amurra_703341
Response from Palacio S, Director de Relaciones Públicas at Palacio de Santa InesResponded 15 October 2017

Dear Guest, Thank you so much for such a positive comment about your stay in our Hotel! It is always a great pleasure to read comments like yours. We are glad we could be a part of your holidays and we hope that if you...More

Reviewed 3 October 2017

Lovely hotel, but we had a terrible experience because our room (#4) was right near a club that had people/noise all night (Saturday night, Sept. 16), and we got almost no sleep (and we used to live in NY, so we're used to noise). We...More

2  Thank rkade32
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 4 October 2017

Dear Guest , First of all, we would like to thank you for taking your time reviewing our Hotel after your recent stay. Regarding the noise, we are feeling very sad to know about your complaints. Our aim, giving you room nº 4, one of...More

Reviewed 3 October 2017 via mobile

Stayed here 4 nights. Found that rooms were a little noisy because the sound of doors closing and suit cases rattling over the tiles echoes around the courtyards. Great location though and the bar on the corner of the street was super for a nightcap...More

1  Thank MFEP
Response from Palacio S, Director de Relaciones Públicas at Palacio de Santa InesResponded 15 October 2017

Dear Guest , We would like to thank you for your comments after your recent stay at the Hotel Palacio de Santa Inés. We are glad to know that your stay was pleasant and enjoyable It was so pity to know that you have been...More

Reviewed 2 October 2017

We stayed for 3 days at the end of September - in room 14 on ground floor. Ideally located a few metres off the historic Carrera del Darro, close by the Alhambra, the historic Albeicin and the cathedral.Very friendly staff, buffet breakfast had good choice....More

Thank Chris P
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 15 October 2017

Dear Chris, First of all, we would like to thank you for the opinion. We are happy to know that you enjoyed your holidays in our Hotel and we hope that if you ever come back to Spain, you will not forget about us, you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$72 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$72 - US$263 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (458)
Room & Suite (428)
Dining (34)
Amenities (11)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
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ktjp
26 April 2018|
Answer
Response from Heather S | Reviewed this property |
Not entirely sure, but the room we stayed in (and in most places I've traveled in Europe) even the 'double beds' were twin beds pushed together with their own sheets and everything so you should be able to pull the beds... More
1
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Juliabld
24 April 2018|
AnswerShow all 5 answers
Response from Vik S | Reviewed this property |
From memory it was 7 to 11 am... And very substantial menu. Loved the accom, room was very generous size and location perfect to walk everywhere....
1
Vote
Superspikes
22 October 2017|
AnswerShow all 4 answers
Response from Mianne76 | Reviewed this property |
Room 34 on the last floor has an amazing view of the Alhambtra!
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Votes
Room Tips
"Room No. 1 is a great room with a peak view of the Alhambra."
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"Room 33 has a window in both the bedroom and the bathroom so has good ventilation. It also has a lovely view..."
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"Room 32 had a lovely view of the Alhambra to the side of the balcony."
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"Book a corner room. They are larger and more quiet."
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