We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Palacio de Santa Ines

Save
Traveller (455)
Room & Suite (427)
Dining (34)
Overview
  • Excellent59%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(121 reviews)
“old town”(51 reviews)
“spiral staircase”(10 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Suites
Concierge
Accessible rooms
3 Star Hotel
All hotel details
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
Offers from Palacio de Santa Ines
Offers & Announcements: Complimentary bottle of wine
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (1,389)
There are newer reviews for Palacio de Santa Ines
See the most recent reviews
Filter reviews
741 results
Traveller rating
442
228
59
10
2
Traveller type
Time of year
LanguageEnglish
More languages
442
228
59
10
2
Show reviews that mention
All reviewsgreat locationold townspiral staircasealhambra viewtaxi farealbaicin districtcharming hotelno liftsitting roomlots of charactercentury buildingold palacebreakfast was excellentbreakfast roomcar parktea and coffeeshort walk
FilterEnglish
Updating list...
11 - 15 of 741 reviews
Reviewed 4 weeks ago

My Wife and myself just stayed three nights here and it is a lovely hotel, the building its self is beautiful on the inside. The staff are some of the most friendly I have met they all do their job extremely well. the hotel is...More

1  Thank macjockle
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 3 weeks ago

Dear Guest, Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room and the hotel itself. It was a pleasure to receive you. I hope you´ll stay with us in your...More

Reviewed 4 weeks ago

My husband and I stayed at this beautiful hotel for a long weekend in January 2018. It is a short walk from the airport bus drop off point in town ( as long as you aren’t laden with heavy suitcases). The reception area/ enclosed courtyard...More

1  Thank Roshan411
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 4 weeks ago

Dear Guest, We just want to thank you for kind evaluation and your description of the Hotel. We are glad to know that you enjoyed the stay in the hotel. In my Name and on the name of all the staff, thanks one again, it...More

Reviewed 4 weeks ago

We loved our four-night stay at El Palacio. The staff went out of their way to meet our every need. The room was classy and immaculate. Breakfasts were ample. The view of the Alhambra from our Room 32 was unforgettable. Definitely 5-star. The only problem...More

1  Thank judythr
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 4 weeks ago

Dear Mrs. Judith , Thank you for your kind review. We are delighted to know that your stay with us was pleasant and enjoyable. We are feeling so gratified to know that you enjoy the four days stay in room nº 32, with such beautiful...More

Reviewed 7 March 2018 via mobile

We were very happy with our room (number 6 or 8) - lots of seating options including a private seating towards the inner patio. Don’t forget that the hotel is located in an old building - I could imagine that all rooms are different. Some...More

1  Thank FrankT424
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 14 March 2018

Dear Mr. Frank, Many thanks for appreciating all our services. We are glad to know that you enjoyed the location, the atmosphere, the staff hospitality, the room and the building itself. It was a real pleasure receiving you. Thanks once again for your nice comments...More

Reviewed 5 March 2018

What a beautiful hotel! It was a bit tricky to find - we were let off in Plaza Nuevo and used google maps to find it - and we were taken on a bit of a roundabout way. Once we realized where it was in...More

1  Thank RobinSyracuse
Response from Palacio S, Director de Relaciones con Clientes at Palacio de Santa InesResponded 14 March 2018

Dear Mr. Robin, First of all, thank you for 5 out of 5 note! We are glad that you enjoyed your staying with us and that you liked your views from the room. Waking up with Alhambra view is surely one of the most beautiful...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$74 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$74 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Romantic Hotel in Granada
#13 Business Hotel in Granada
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Add Photo Photos
Traveller (455)
Room & Suite (427)
Dining (34)
Amenities (11)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Superspikes
22 October 2017|
AnswerShow all 4 answers
Response from Mianne76 | Reviewed this property |
Room 34 on the last floor has an amazing view of the Alhambtra!
0
Votes
Becky A
4 September 2017|
AnswerShow all 5 answers
Response from avd14 | Reviewed this property |
very good breakfast & excellent coffee 10 EU; between 6.30/7.00 - 10.00. You can decide in the morning if you'll have breakfast or not. And you pay when you check out.
1
Vote
Michelle0985
2 May 2017|
AnswerShow all 4 answers
Response from Palacio S | Property representative |
Dear Michelle, First of all, thank you for writing to us. regarding your question, yes, all our rooms have a private bathroom. If you have any quiestion, do not hesitate to ask us. Kind regagrds, Ania.
1
Vote
Google Translation
Room Tips
"Book a corner room. They are larger and more quiet."
Read review
"request away from disco"
Read review
"Ask for a room with a view"
Read review
"We didn’t want to pay extra for the room with the Alhambra view but if you can stretch yourself, go for it!"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing