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Sercotel Gran Hotel Luna de Granada

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#17 of 125 Hotels in Granada
Certificate of Excellence
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1 room 2 adults 0 children
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Sercotel Gran Hotel Luna de Granada
Sercotel Gran Hotel Luna de Granada
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1,170 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Wassenaar, The Netherlands
Reviewed 2 weeks ago

Hotels in the Sierra Nevada are notoriously expensive, so when we go skiing for just a few days, we usually stay in this hotel. It is situated perfectly: just off the Granada belt way and it is a 30 minute drive up to the ski slopes. The rooms are spacious, modern and have really good beds. Staff is nice. There...

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Helpful?
Thank EmilioDeTurba
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Emilio, thank you very much for your review and positive opinion. Sorry for the inconveniences in our restaurant. We usually have good reports about breakfast. We don´t know if your claim is in this service or another. We´ll try to do the best in the future. About the long walk, our hotel is the biggest one in Granada with...

Reviewed 2 weeks ago

The room was lovely - clean and quite luxurious. The staff were very helpful also and were very much on hand to give directions. The breakfast was delicious . Just the most easy going and relaxing time was had. Would go back in a heartbeat. Thanks to the staff.

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Helpful?
Thank SoundAdviceInTheCity
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, it´s a pleasure to read your review, referring positive opinion of our staff or our restaurant. Thank you for it, and we await to see you in the future. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Reviewed 3 weeks ago via mobile

We stayed here for 7 nights. 2 adults & 2 children. Quick and pleasant check-in process. Very clean and modern rooms. Excellent amenities for kids too, like the indoor pool for the winter months, kids club every Fri & Sat, and tennis. The breakfast buffets were very nice. Lots of food types to choose from. Very professional floor staff too....

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Helpful?
Thank David K
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear David, thank you for the great review of our hotel with your family. We are glad that you enjoyed your stay, and hope to see you again very soon. Sincerely, Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Reviewed 3 weeks ago via mobile

We were visiting granada last weekend.. hotel was clean, and recepcionist was very kind.. the room size was large enough for a 4-members family. The only problem was that the spa was not included in the room price, as in most of the hotels.. that was a pity!!

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1Thank Ivan R
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Ivan, thank you for your stay and for your kind opinion and review. We are a family hotel with a lot of options included. Spa is not included in the room price but we have special offers for 2 people. We await to see you soon. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Reviewed 4 weeks ago via mobile

We really enjoyed our stay here: big family room, excellent facilities (parking, Spa, kids club etc), everything really easy and in great condition. Best of all was the service - always with a big smile, nothing too much trouble, even when our kids break and spill and are loud)). Will be back!!

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Helpful?
1Thank Marina L
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Marina, thank you for the great review of all our facilities and of our staff that is our main value. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Reviewed 18 February 2017 via mobile

Good slightly out of town hotel useful if you are driving as streets of Granada are very narrow. But still very close to major tourist attractions. Parking at fifteen euros a night, a bit dear but comparative to Granada prices. Staff are very friendly and helpful. Used indoor swimming pool during Feb which was heated and the kids loved it....

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Helpful?
2Thank Abu_Safa
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Abu, thank you for your stay and kind report of our hotel. We await to see you in a future again. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Province of Almeria, Spain
Reviewed 15 February 2017

The hotel is situated close to the ring road so it's easy to find and parking under the hotel is convenient. The family room was brilliant and catered for our needs staff helpful and friendly,on the down side there is only a coffee bar and if you need the spa book before you arrive,

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1Thank fdho2002
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your stay with us and for your report. It´s a pleasure to read it. We await to see you in a future visit to Granada. Juan M. López Sercotel Gran Hotel Luna de Granada

Reviewed 4 February 2017 via mobile

Only stayed for the night. Lovely room albeit a bit small. But very nicely furnished. Staff super friendly and helpful. The hotel was bustling. Location great for being near restaurants and bars. Good facilities. Gym, indoor pool, WiFi in all areas etc etc. Will definitely stay again.

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Helpful?
Thank Kelly K
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Kelly, thank you for your kind report, it´s a pleasure for us to read it. We await to see you in the future again. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Toronto, Canada
Reviewed 3 February 2017

We stayed here on January 16, 2017 for two nights. We got a pretty good price booking through TripAdvisor and the hotel is nice, albeit a little dated. The service is also good and staff are friendly. The one problem we have with the hotel is its location being a little far from the city. It takes almost half and...

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Helpful?
Thank Andrew C
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Andrew, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Vieil-Hesdin, France
Reviewed 2 February 2017

What a wonderful experience from the moment of stepping into the hotel to leaving. The staff were exceptional, especially the concierge who was more than helpful in helping to overcome a computer malfunction. The breakfast was extremely good as well as the service from the bar. All one can say is "thank you and well done"

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Helpful?
Thank randghutch3250
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your kind report. For us it´s important your opinion. We await to see you in the future. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Sercotel Luna de Granada Grand Hotel, recently totally restored, is located only within ten-minute distance from the historical centre and Corte Inglés Arrabial . This hotel offers free Wi-Fi in all its facilities and parking with surveillance. The rooms of this four-star hotel are fully equipped with TV, telephone, air conditioning... with a modern style to enjoy your stays in Granada. The hotel also features several meeting rooms for conventions, conferences and celebrations for 1000 people. The rooms are multimodal, with natural light and Business Center. The hotel offers other services like spa, gymnasium, massage stalls, heated swimming pool, solarium, paddle tennis courts, outdoor snack bar and toy library for children. ... more   less 

Additional Information about Sercotel Gran Hotel Luna de Granada

Address: Plaza Manuel Cano, 2 | Esquina Arabial, 18005 Granada, Spain (Formerly Gran Hotel Luna de Granada)
Region: Spain > Andalucia > Province of Granada > Granada > Camino de Ronda
Price Range: €65 - €147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Gran Hotel Luna de Granada 4*
Number of rooms: 368
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Granada
#16 Family Hotel in Granada
#23 Romantic Hotel in Granada
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Gran Hotel Luna de Granada staff and other travellers.
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Questions? Get answers from Sercotel Gran Hotel Luna de Granada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for bedroom with balcony”
 of 5 bubbles tric0mi, 30 Aug 2016 | Read review
“Avoid a room near the lift!”
 of 5 bubbles neilj835, 22 Aug 2016 | Read review
“Don't book family room have two separate rooms so you get good beds. You won't if you get family room you'll end up with sofa bed.”
 of 5 bubbles darwin2014, 10 Aug 2016 | Read review
“rooms away from the elevators are quieter.”
 of 5 bubbles norisc29, 4 Aug 2016 | Read review
“Away from the city streets, high floor.”
 of 5 bubbles mgizmo, 3 Aug 2016 | Read review
5 of 5