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Sercotel Gran Hotel Luna de Granada

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Plaza Manuel Cano, 2 corner Arabial, 18004 Granada Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (881)
360
Panoramas (8)
Room & Suite (453)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 17/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sercotel Gran Hotel Luna de Granada
Updated 17/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#23 of 136 hotels in Granada
Location
Cleanliness
Service
Value
Travellers' Choice
The Sercotel Luna de Granada Grand Hotel, recently totally restored, is located only within ten-minute distance from the historical centre and Corte Inglés Arrabial . This hotel offers free Wi-Fi in all its facilities and parking with surveillance. The rooms of this four-star hotel are fully equipped with TV, telephone, air conditioning... with a modern style to enjoy your stays in Granada. The hotel also features several meeting rooms for conventions, conferences and celebrations for 1000 people. The rooms are multimodal, with natural light and Business Center. The hotel offers other services like spa, gymnasium, massage stalls, heated swimming pool, solarium, paddle tennis courts, outdoor snack bar and toy library for children.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Indoor play area for children
Children Activities (Kid / Family Friendly)
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Solarium
Steam room
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun terrace
Sun umbrellas
Butler service
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, German and 1 more
2591Reviews62Q+A59Room tips
Traveller rating
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  • 49
Time of year
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Popular mentions
ehslade wrote a review Oct 2021
Gibraltar9 contributions7 helpful votes
Hotel is looking dated and needs a good refurb, we had issues with the shower, sink and electrics in the room. Breakfast was ok but nothing special. Parking convient and location is good just next to the rign road.
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip: Best look elsewhere
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Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Sercotel Gran Hotel Luna de Granada
Responded 4 weeks ago
Dear customer, Thank you for your stay and your words. We are improving hotel frequently. We await to see you again and could check our improvements Best regards Juan Manuel López Sercotel Gran Hotel Luna de Granada Manager
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John S wrote a review Oct 2021
Liverpool, United Kingdom15 contributions19 helpful votes
We booked this hotel at the last minute and it was really good. Room was spotless with good quality be linen and toiletries. Breakfast was plentiful with both hot and cold selections cereals breads and cakes. There was a bar that serves drinks and food tikk late at reasonable prices. I booked parking which was directly under the hotel so very convenient and reasonably priced. Staff were very helpful and spoke many languages including English and Russian, All in all a very good experience and I would definitely stay there again
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: If you need it order parking when you book your room
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Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Sercotel Gran Hotel Luna de Granada
Responded 4 weeks ago
Dear John, Thank you for the great review of our staff, service and hotel in general! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best Regards Juan Manuel López Gran Hotel Luna de Granada Manager
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kasper w wrote a review Oct 2021
Copenhagen, Denmark7 contributions4 helpful votes
We had a good stay 2 adults with 2 kids. The rooms work fine, the bathroom likewise. Value for money. For a 4 star hotel I would expect more. The breakfast buffet should be reconsidered. In stead of a billion options, the hotel should focus on quality and a bit more nutritious food. The lack of vegetarian and vegan options were evident and not up to standard.
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Date of stay: October 2021Trip type: Travelled with family
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Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Sercotel Gran Hotel Luna de Granada
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your feedback that it´s important to us to improve. We hope to welcome you back to our hotel very soon and could check our improvements. Sincerely, Juan Manuel López Sercotel Gran Hotel Luna de Granada Manager
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Eibhlin wrote a review Oct 2021
1 contribution
The hotel itself is fine, lovely reception area, entrance, hotel bar- all good, but our room was very run down. The walls were marked and stained (looked dirty) cracks around the aircon vents. It could do with some fresh paint and a freshen up. Our room didn't feel like we were in a 4 star hotel. There was nothing in our mini bar-not even water. No tea/coffee making facilities. No english channels on tv (french, italian, spanish yes just no english not even CNN) Buffet breakfast was plentiful but chaotic. There should be some order and control especially with covid.
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Date of stay: October 2021Trip type: Travelled with family
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Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Sercotel Gran Hotel Luna de Granada
Responded 4 weeks ago
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juan Manuel López Sercotel Gran hotel Luna de Granada Manager
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Nick H wrote a review Sep 2021
2 contributions2 helpful votes
I think location is fantastic. Beds amazing room great all round and cleanliness. Staff very friendly. 6 e breakfast was great and well managed. However booked hotel as advertised outside pool and was closed mid September. Also to get to parking level I had been issued ticket. Without couldn't get to underground parking with all the dogs bed and gear as have disabled dog. Reception took 20 mins to try reprogram ticket. Tried again no luck so they tried again. In all I gave up and walked stuff down ramps with reception took nearly hour of them trying to sort it so these needs imoroving
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Sercotel Gran Hotel Luna de Granada
Responded 25 Sep 2021
Dear customer, Thank you very much for your stay and your kind opinion. Sorry for the inconveniences with the ticket. We usually haven´t any problems with them. We await to see you again. Best Regards, Juan Manuel López Sercotel Gran Hotel Luna de Granada Manager
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PRICE RANGE
US$62 - US$137 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Gran Hotel Luna de Granada
LOCATION
SpainAndaluciaProvince of GranadaGranadaCamino de Ronda
NUMBER OF ROOMS
366
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Frequently Asked Questions about Sercotel Gran Hotel Luna de Granada
Which popular attractions are close to Sercotel Gran Hotel Luna de Granada?
Nearby attractions include Bolera Pub Monge (0.3 km), Nocta (0.3 km), and Sonora Desert Saloon (0.4 km).
What are some of the property amenities at Sercotel Gran Hotel Luna de Granada?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sercotel Gran Hotel Luna de Granada?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sercotel Gran Hotel Luna de Granada?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sercotel Gran Hotel Luna de Granada?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sercotel Gran Hotel Luna de Granada?
Conveniently located restaurants include aisushi restaurante Arabial, Taberna La Zarzamora, and La Tuttoria.
Are there opportunities to exercise at Sercotel Gran Hotel Luna de Granada?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Sercotel Gran Hotel Luna de Granada located near the city centre?
Yes, it is 0.6 km away from the centre of Granada.
Are any cleaning services offered at Sercotel Gran Hotel Luna de Granada?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sercotel Gran Hotel Luna de Granada?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sercotel Gran Hotel Luna de Granada offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.