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Hotel Puente Real

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Hotel Puente Real
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2,518 Reviews from our TripAdvisor Community

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Showing 1,600: English reviews
Newcastle, England, United Kingdom
Reviewed 26 July 2015 via mobile

Just returned from our fourth visit and have been just as impressed as we have previous years. Hotel is immaculately clean, the maintenance men are always around ensuring hotel is clean and keeping hotel in excellent condition. The bar staff are very friendly and quick to assist. The restaurant staff are helpful and friendly. The two lads Jose and Matt...

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Helpful?
3Thank Nicola Mason L
community_hpr, Quality Manager at Hotel Puente Real, responded to this review

Dear Nicola, Thank you very much for choosing us again for your Holiday trip and for sharing your opinion on TripAdvisor. We are glad to hear that you had a nice time with us and we will pass on your compliments to our staff. We look forward to welcoming you back next year. Many thanks and best regards!

Glasgow
Reviewed 24 July 2015

On arrival placed next to pool and bar as we had 2 teens; but our boring teens wanted 12hrs sleep! So Hotel moved us to quiet apartment- no fuss, no problem. Air con is good. Maids were excellent- came back at 1pm (Teens were up by then!) to clean our rooms. Restaurant food was frankly delicious. Always real variety and...

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Helpful?
4Thank Ryanairjunkie
community_hpr, Quality Manager at Hotel Puente Real, responded to this review

Dear guest, Thank you very much for choosing Hotel Puente Real for your recent stay in Torremolinos and for sharing your opinion on TripAdvisor. Our best reward is knowing that you had a nice Holiday with us. We look forward to welcoming you back. Best regards!

england
Reviewed 23 July 2015

On arrival at the hotel we were greeted by pleasant reception staff and were delighted our room was ready straight away. Hotel room was adequate with a sea view and was cleaned most days. Sun bed queues were absolutely ridiculous. I've seen sunbeds chained up before and in my opinion this does not work. Not only are the beds chained...

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Helpful?
2Thank willbetheresoon29
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear customer, Thank you for your comments. We regret that our facilities and services have not been entirely satisfactory to you. Regarding the queues, we do everything possible to avoid them and we work very hard. We consider your feedback to improve and we appreciate the time spent in your review. Kind regards

Newcastle, United Kingdom
Reviewed 21 July 2015

The Hotel is situated across the road from the beach so if all you want is a beach holiday then maybe the location is for you.However if you are the type who wants to see the town,shops,bars etc then be prepared to use buses or taxis to get about because the Hotel is situated on the very edge of Torremolinos....

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Helpful?
4Thank Betty R
Leicester, United Kingdom
Reviewed 21 July 2015

We visited this hotel for a weeks holiday in Mid July 2015 with a mixed family of 6 including 2, 6 year old's. We arrived around 11:30pm and check in was painless. I emailed the hotel a couple of days prior to arrival to ask for a superior sea-view room close together and on a lower floor. The hotel granted...

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Helpful?
4Thank phil-le18
Dalton-in-furness
Reviewed 21 July 2015

Hotel is overcrowded pool is for 250 people & they are catering for 1300. Adult entertainment shocking kids entertainment starts at 9pm which should be for adults. Staff in restaurant quite rude when asked for table close to door for disabled husband kept leading us to back of dining room good choice of food but all tastes the same. Nowhere...

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Helpful?
Thank Tania D
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Tania, We regret that the hotel has not met your expectations and that you have not enjoyed your holiday as we like. We take note about your comments in order to improve. Hopefully you give us a second chance and visit us again. Thanks for your feedback. Best regards

East Kilbride, United Kingdom
Reviewed 21 July 2015

Back 20 June 2015. Booked 3 twin rooms got 2 twin rooms and a single.. Complained and was moved to twin room next day. Hotel was good and snack bar excellent. A.I. finished at 23.00 but could still buy drink at bar. Hotel itself situated at far end of resort and buses only go along Paseo for a couple of...

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Helpful?
1Thank eddie51repl
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Eddie, Firstly, thank you for share your opinion on TripAdvisor. We like to know that you enjoy our hotel. On the other hand, we would like to tell you that our hotel is not near the city center but it is just opposite the beach and surrounded by many bars and restaurants. Hope to see you around here again....

Stirling, United Kingdom
Reviewed 21 July 2015

had a great time at the puente real only downfall was we found it too far out of town had to depend on buses and taxi's as our mobility is not what it was when we were younger. The Hotel is well worth 4* and the staff were all very friendly and keen to assist.

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Helpful?
1Thank paulinebL8405QF
County Tipperary, Ireland
Reviewed 20 July 2015

Really nice hotel practically on the beach. We were in a superior room and the view was just breathtaking, fine spacious room with a really nice bathroom. We were all inclusive and the variety of food on offer ever day was excellent. My only complaint is the entertainment, the kids club was quiet poor, the entertainers had very poor English...

Review collected in partnership with this hotel
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Helpful?
1Thank ryanmooremichelle
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Ryan, Puente Real Hotel's team want to thank you for choosing us for your vacation. We are pleased that enjoyed our rooms, our buffet and the friendliness of our staff. On the other hand, we take note about your comments of our entertainment team. Hope to see you around here again. Best regards

Belfast, United Kingdom
Reviewed 20 July 2015

At best a three star hotel. Evening entertainment was the poorest we have ever seen. Food was average. Accommodation can be in main hotel or an annex building. Hotel is quite isolated I terms of bars, restaurants, shops

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Helpful?
Thank RKJ8
community_hpr, Community Manager at Hotel Puente Real, responded to this review

Dear Robert, Thank you for share your opinion on TripAdvisor. Hope to see you around here again. Remember you can book directly on our website with the best price. Regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Puente Real 4 **** is ideally located on the beach front in Torremolinos and is awarded with the Q for Quality Tourism. It offers you the posibility to take a rest and enjoy the fabulous climate of the "sunny coast" as well as the Andalousian customs. ... more   less 

Additional Information about Hotel Puente Real

Address: Paseo Maritimo 79 | Playa del Lido s/n, 29620 Torremolinos, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Torremolinos
Price Range: €53 - €223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Puente Real 4*
Number of rooms: 371
Reservation Options:
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Also Known As:
Puente Real Hotel Torremolinos
Puente Real Torremolinos
Hotel Puente Real Torremolinos, Costa Del Sol, Spain
Hotel Style:
#13 Luxury Hotel in Torremolinos
#14 On the Beach Hotel in Torremolinos
#14 Family Hotel in Torremolinos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Puente Real staff and other travellers.
256 questions
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Questions? Get answers from Hotel Puente Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select room with sea views”
 of 5 bubbles tomduffy68, 28 Nov 2016 | Read review
“Choose a superior or corner suite for sea views but ask which side is sunny.”
 of 5 bubbles TheSmithswolvo, 2 Nov 2016 | Read review
“Ask for self contained apartments as these offer cooking facilities and fridges”
 of 5 bubbles S5177GXannr, 1 Nov 2016 | Read review
“Main hotel”
 of 5 bubbles lindarich35, 30 Oct 2016 | Read review
“The room we had was in the smaller building and was very good.It had a side seaview .”
 of 5 bubbles 245maureenp, 30 Oct 2016 | Read review
5 of 5
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