Just returned from a weeks holiday in this beautiful hotel. The hotel is in a great location just a 5 minute walk to Benalmadena and Carihuela. All the staff were very friendly and we were welcomed at reception by the lovely Ana Maria with refreshments while we checked in. The hotel is beautifully decorated and the bedrooms were a good size and very comfortable. The restaraunt manager Raphael welcomed us every morning and evening, but all the waiting staff were very helpful . Great choice of food in the buffet, always something different to choose from. There is also an a la carte restaraunt which you can go to once a week but we never tried it. Will definately return to this fabulous hotel and all the lovely people who work there! Thanks for a wonderful holiday 👍
Another really good holiday at the Nautilus. The hotel is spotlessly clean, the food is really good and the staff cannot do enough to make your stay any better. I would part particularly mention Frank, the bar manager and his co-worker Olyshea (I hope I have spelt her name correctly) and Rafael. The restaurant is not the same if he is not there. We will definitely return.
The position of the Riu Nautilus provides very easy access to the beach and the main coastal promenade with many shops and restaurants within minutes. The service is faultless with nothing too much trouble for the wonderful staff.
A good hotel but 3 star rather than 4. The hotel was spotless and the service very good. The food was good but the choice limited for a 4 star hotel . Our room was good but the towels had holes in them. The room and safe are still using physical keys which is outdated. The location is very good and we liked the area.
Everything was Excellent very much enjoyed. Though I was disappointed that there were no Bar List/ Prices available in a paper format. NOT everyone has a smart phone to read the Bar codes on tables ! `Only a small whinge, But to me important ! Could you not advise / supply / display in all rooms.
My husband and I recently stayed at the Riu Nautilus hotel in Torremolinos. We had the most amazing holiday and would recommend this hotel. Wonder staff, delicious food and fabulous location. Can’t wait to go back one day!
We stayed here in July 2022. The hotel was superb. Staff were exceptional, nothing was too much bother. Very professional, friendly and helpful. Food was amazing! I'm not keen on buffets but everything was cooked fresh and was hot. Cleanliness was superb. Location was great. You could come out the back gate.. (security number to get back in) and be on the main coastal path to Benalmadina or walk along the front to Torremolinos. Bars and restaurants are along the front, many to choose from and some with entertainment. Hotel entertainment was very good. I could not fault this hotel and would recommend it.
We made a welcome return to the hotel and found that nothing had changed The staff and facilities were as always five star Th food is still excellent Cleanliness is excellent and the staff in the restaurant and on reception were fabulous especially Marco,who remembered us I don’t think I can find any fault with the Nautilus & would hope to return next year
One of the best hotels in the area. Everything was just perfect. All staff extremely friendly and courteous, food was excellent with plenty of choice. Spotlessly clean communal areas and rooms. Couldn’t fault any aspect of my stay here and will look forward to returning very soon.
Hotel is ok ! Typical Riu . Lots of extras to pay . Hire of the safe over 2€ /day . The general staff were pleasant smiling whilst under pressure, the reception staff were a different breed efficient but without interest. All rooms have safes all you receive is a key . No coffee machines in the room . The restaurant is a cafeteria which is very tight for space . Food is varied , but don’t be surprised if the hot food is not very hot , whole aspect of food needs improvement. Water available at breakfast is free, but has to be paid for with your evening meal - a mystery to me that one . We had 2 problems on returning from the beach 1- patio door wide open 2 - second occasion broken glass all over the floor . We spoke to reception on the second occasion twice , they assured us they would act and come back to us . Nothing happened. We sorted with cleaners in the morning whilst wearing flip flops to avoid the glass . Sun beds are non existent unless an early morning attack is possible. The beach is conveniently close so that’s where we went obviously with extra costs for beds . How this is a 4 star Hotel must be down to the star rating system in Spain .…