From start to finish this was the loveliest stay. Each and every member of staff were fantastic, particularly at breakfast. We had an executive room with a beautiful sea view. Having the exec room is worth every penny, having breakfast in the garden was wonderful too. Everything is spotlessly clean too. We are Marriott Bonvoy platinum members so are usually loyal to Marriott after staying here I realize how much Marriott have gone down hill. Thank you to everyone for a lovely stay.
Returned from Fuerte on 9th October 2021. Have been returning here for last 20 years so booked for next year and paid for flights. Today just 4 weeks later we have been contacted to inform us that the hotel is closing and not opening again until some point in 2023 - total renovation of hotel - this has been planed since before pandemic. We were told that we should go into a different hotel or move booking to 2023. I feel that accepting a booking when they were obviously fully aware of forthcoming closure was sharp practice !!! We are now out of pocket by over £400 for flights. The Fuerte group are not interested in the slightest……. They feel that we should just move to another hotel - this has not been suggested in the last 20 years when I assume they were happy to accept our money. Alternatively pay to move flights to the following year. This is sharp practice …. Please be aware of the attitude of the company when considering booking with these hotel group…
This hotel has probably the best location you can imagine in Marbella : on the seaside, on 5 minutes walk from the old town, and with a parking on-site (although parking inside is close to impossible with a big car ; outside is not problem but spaces are limited). Service is impeccable and everything is extremely well organised. We booked a junior suite ; not the most fancy room you can imagine, but very spacious and offering all necessary and expected comfort. Some more coffee supply would be nice (decaf !!) but these are minor details.
The location of this hotel is perfect - next to the old town and right on the promenade. The hotel is always spotless and the staff are so professional. They have an excellent process in place for breakfast. The busy times are between 09:30 and 10:15, so you might have to queue a bit but it is well organised and moves quickly. We only went B&B and you could not fault the selection of food available. We had a sea view room which had a great size balcony. The Amare hotel is a sister hotel and spa treatments can be got here. We availed of these and had a great experience. The one area for potential improvement is the night time entertainment. Some nights had nothing on and the Pinetree club area lacks atmosphere on those nights. Overall a fabulous return visit and we will be back.…
Just returned from 6 nights at the hotel fuerte and what a lovely hotel worthy of the positive reviews. The food, staff, decor, location, views were faultless and what I liked the most was how well organised the staff in the hotel were. An example of this being at breakfast as despite the hotel being full you never waited long to be seated My only gripe was the beach area in front of the hotel (which is owned by the hotel). We only spent 1 day on it but must have had 50 ‘lucky lucky’ men, an asian masseuse who actually started massaging my back without permission, a charity worker asking for donations and to top it all when we went to lunch an elderly local couple decided to set up on our sun beds (that had hotel towels on). My wife asked for the staff to sort but they seemed reluctant so I ended ejecting the people myself. If I go the beach with my family it is to relax and not be harassed my numerous people on the basis you are staying at a nice hotel and therefore must be well off enough to distribute your wealth. To endorse this we were on sun beds a couple of miles up the beach that we paid for and had none of these problems. The hotel really needs to look at protecting its customers in my view… Overall would definitely stay again but wouldn’t use the beach unless the above issues were resolved.…
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