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Senator Banus Spa Hotel

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Senator Banus Spa Hotel
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599 Reviews from our TripAdvisor Community

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Showing 311: English reviews
Blackpool, United Kingdom
Reviewed 4 weeks ago

We stayed in a double deluxe room and had 3 adults in it. Although the extra bed was a sofa bed it was just like a double bed and just as comfortable. The room was spacious and looked just as it does in the photos. There are wonderful little extra touches with this hotel. On arrival we were told the...

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Thank soulgirl70
Swansea, United Kingdom
Reviewed 10 December 2016

We arrived late afternoon feeling slightly apprehensive as the reservation was made through a third party web site, travel republic; we needn't have been,The check in was very quick and efficient, all relevant details were in to hand. The receptionist (Jamie? I think) provided the necessary information needed for our week ahead. We stayed in a suite, third floor and...

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Thank David A
P-Stor, CM at Senator Banus Spa Hotel, responded to this review

Dear guest, We thank you for your kind feedback and sharing your impressions with other readers .We are pleased that you enjoyed your stay and our staff took care of your needs. We do hope to see you again. Best regards, Senator Banus Spa Hotel.

Campbeltown, United Kingdom
Reviewed 27 November 2016

I do not understand other people's reviews suggesting this has a poor location, it's as though they could not check out where it was before they got here. The hotel is magnificent, I cheekily asked for an upgrade and was offered a suite for a few extra euros a day. It was stunning. The staff are lovely, and as for...

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Thank REMEVMA
P-Stor, CM at Senator Banus Spa Hotel, responded to this review

Dear guest, Thank you for sharing your impressions with us and other readers. We are really happy about your positive feedback. We are so glad you had a relaxing and enjoyable stay with us. Regarding our location you are absolutely right. The hotel is well positioned halfway to Banus and Estepona. We stay in your entire disposal and hope that...

Alicante, Spain
Reviewed 20 November 2016

5* adult only hotel well worth a visit. Reception staff are friendly, rooms are spacious and beautifully decorated all overlooking the pool/garden area. The breakfast is complete with fresh fruit and juices, cooked breakfast and great coffee! The garden/pool area is very quiet and relaxing. Lots of parking space infront of the hotel for those travelling by car. The hotel...

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1Thank Molly C
P-Stor, CM at Senator Banus Spa Hotel, responded to this review

Dear guest, Thank you very much for your review as it is the best way to improve the quality of our service and know your perception of our product and even more important, the quality and kindness of our service. The whole Senator Banus team is at your disposal and we hope you come back to visit us on another...

navan
Reviewed 15 November 2016 via mobile

Advised one wheelchair user when booking. We were asked did we want bath or shower.Asked for shower but got room with bath. The tiles on bathroom floor and patio floor needed proper cleaning also old cobwebs in patio. A poor speciem for a 5* hotel. Buffet breakfast and dinner. The hotel is located on a motorway so access is difficult....

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Thank patNavan
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, Thank you for taking the time to provide your feedback regarding our hotel. We are certainly disappointed that your stay was not all what it could have been. Concerning your comment about the handicap room, it would be very kind, when you could inform us before your next stay about the exact date and the room, you would...

Lincoln, United Kingdom
Reviewed 12 November 2016 via mobile

Loved this hotel, staff were friendly especially bar staff near the pool. The hotel located near motorway and a bit away from Marbella but it wasn't a problem as taxis were always there. Hotel is adults only which was fantastic. I will definitely go back there again.

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Thank Lia J
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We thank you for your kind feedback and sharing your impressions with other readers . We are pleased that you enjoyed your stay and were satisfied with our service. We would be pleased to welcome you back at our hotel. Best regards, Senator Banus Hotel

Reviewed 9 November 2016

Great room with pool view. Perfect place to a romantic place, where you have a really nice (rocky) beach with a really nice bar 10minutes walking. I recommend for families and couples that expect a 4 star hotel superior.

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Thank Nuno S
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We are happy to read that you felt very comfortable in our hotel . Thanks for sharing your opinion with us about your stay since it´s very useful for other customers who wish to stay in our hotel. We look forward to your next visit. Kind regards, Estefanía López Senator Banús Spa Hotel Manager.

Reviewed 8 November 2016 via mobile

Just got back from a weeks holiday which on the whole was great. The chef was really good and looked after my requirements which is gluten free (he knows whom I talking about didn't get his name but I liked the salmon). Was sorry to say that although it is named Senator Banus SPA we were only entitled to one...

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Thank Sue C
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We thank you for your kind feedback and sharing your impressions with other readers We are pleased that you enjoyed your stay and our staff took care of your needs. Regarding your comment about the Spa, I would like to let you know that all our guests can have one free access to the spa and a discount...

York
Reviewed 8 November 2016

We stayed here last July for 10 days, just to get a bit of sun. The hotel is situated by the side of a motorway 20 miles from anywhere worth visiting. £20/30 in a taxi. The hotel itself is lovely, the rooms and balcony are spacious, modern and clean. The hotel facilities are average, the pool bar/restaurant do reasonably inexpensive...

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Thank LexyLynnYork
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide. We regret very much, that we have not fulfilled your needs during your stay and we hope...

Limerick, Ireland
Reviewed 7 November 2016

This was a very disappointing holiday for us, we booked the hotel as part of a package through Click and Go and were desperately disappointed by the location of the hotel. The hotel is nowhere near Estepona (20 mins on public bus) and is not near an expected sea-side strip with restaurants, bars and people. The only way of getting...

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1Thank Z3975FWsarah
P-Stor, Gerente at Senator Banus Spa Hotel, responded to this review

Dear guest, We are sorry that your stay at the hotel was not as pleasant as you indicated and our location did not meet your expectation. We hope that you give us another chance and in the next visit your perception of the product received is entirely satisfactory. Kind Regards, Estefanía López Senator Banús Spa Hotel Manager.

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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Senator Banus Spa Hotel

Address: Carretera Nacional 340 KM 168, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: €57 - €202 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Senator Banus Spa Hotel 5*
Number of rooms: 146
Reservation Options:
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Hotel Style:
#5 Luxury Hotel in Estepona
#6 On the Beach Hotel in Estepona
#6 Spa Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Senator Banus Spa Hotel staff and other travellers.
61 questions
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Questions? Get answers from Senator Banus Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to pay for an upgrade”
 of 5 bubbles REMEVMA, 27 Nov 2016 | Read review
“All rooms overlook the pool.”
 of 5 bubbles LexyLynnYork, 8 Nov 2016 | Read review
“rooms all face the garden or the sea, floor 4 & 5 best views, don't get one near a lift they are noisy, and try to avoid adjoin rooms.”
 of 5 bubbles fishermanrob, 24 Oct 2016 | Read review
“Recommend an upgrade if available, so worth it”
 of 5 bubbles DRSPOK, 22 Oct 2016 | Read review
“High floor next to the penthouse is fabulous”
 of 5 bubbles 10janemarie, 9 Oct 2016 | Read review
5 of 5
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