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Occidental Estepona Thalasso Spa

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Occidental Estepona Thalasso Spa
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691 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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la linea, España
Reviewed 1 week ago

Beds and Pillows weren't up to standard and we woke up with slight back aches and beck pains. Spa and Massages were good and the relaxing area around Spa reception is quality. However the food was not as good as usual. We weren't impressed.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Isabel R
OccidentalEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear Isabel R, First and foremost I would like to thank you for the response of our survey following your stay in our Occidental Estepona Thalasso Spa hotel which helps us improve our services and finally our guests' overall experience as the vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time...

bolton
Reviewed 1 week ago

booked direct with hotel for best deals, had a suite with a hot tub,got upgraded to a junior suite ,very comfy king size bed bedroom with tv, also lounge with another tv in, hotel spa was a good experience.food was very nice with plenty of choice,staff friendly, with be going back later this year

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Helpful?
Thank loftythelionBolton
OccidentalEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear loftythelionBolton, We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at Occidental Estepona Thalasso Spa with every Tripadvisor user. We really look forward to welcoming you back soon, Best regards, Pablo Canca General Manager

Gibraltar, Europe
Reviewed 2 weeks ago

The hotel was very easy to locate. The staff were very good. Food was good at the buffet. Spa was great, so was massage. Worth the money. The room was quite big and bathroom was very clean. Will recommend it to my friends, and well come back again for sure.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank WVasquez
OccidentalEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear WVasquez, On behalf of the entire team, first of all I would like to thank you for taking the time to share your comments and give us your feedback which we value very much as it is the source of any action that we may take in order to improve our services and/ or facilities which at the end...

Villespassans, France
Reviewed 3 weeks ago

There were positives, nice room, friendly staff, however the hotel was nowhere near the beach, 10km from Estepona, beside a noisy motorway, "hot" buffet food was not covered so at best only warm. Would not return.

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Helpful?
Thank Alan T
OccidentalEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear Alan T, We first would like to thank you for choosing Occidental Estepona Thalasso Spa for your recent stay and for letting us know your impressions relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. We are sorry for any...

Reviewed 5 weeks ago

There were positives, nice room, friendly staff However negatives outweighed this, nowhere near beach, on the edge of a busy roundabout, spa was an extra charge which we had not anticipated. Would not return.

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Helpful?
Thank Taegen
OccidentalEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear Taegen, Although we sincerely regret your disappointment with your stay in Occidental Estepona Thalasso Spa, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Best regards, Pablo Canca General Manager

Cambridge
Reviewed 16 February 2017

A modern hotel, very clean with nice rooms marred by the noise of the adjacent autoway. The staff were very friendly. The buffet style meals were quite good but spoiled in part by insufficient warm plates and hot food gone cold. On the plus side there were always "specials" being cooked to order. This applied to both breakfast and dinner....

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Helpful?
Thank bertie12
OccidentalEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear bertie12, First of all I want to thank you for sharing your opinion of Occidental Estepona Thalasso Spa and for choosing us to stay and enjoy our services. I particularly appreciate your comments as it is specially important for us to know how our services and facilities are received from our guests´ point of view and then act upon...

Gibraltar
Reviewed 14 February 2017

Valentine Stay in which I also celebrated my wife birthday. Massage service and spa was execellent. The room was tidy and had a lovely terrace with a hot tub which allowed us to sit in the tub even when raining an excellent and new experience.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank S2347VXbarbarag
OccidentalEsteponaGM, General Manager at Occidental Estepona Thalasso Spa, responded to this review

Dear S234VXbarbarag, On behalf of the entire team, I would like to express our gratitude for the comments you just left concerning your recent visit. Your words definitely help us to understand how our guests experience their stay with us and mark the path we must go through. It is our goal to achieve maximum customer satisfaction and we are...

Falkirk, United Kingdom
Reviewed 1 November 2016

Receptionist are very helpful and very welcoming. The rooms are a good size and kept really clean. The pool area is substantial with enough sun beds for everyone, and the pool bar is good. The hotel is unusually quiet with there being no children under the age of 16. The hotel bar does not open until 5o'clock but drinks can...

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Helpful?
Thank Jack C
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "Jack C", Thank you very much for leaving these wonderful comment on Tripadvisor, we are delighted that you enjoyed your stay among us and definitely we are looking forward to welcoming you again. Best Regards, Pablo Canca General Manager

spain
Reviewed 28 October 2016

A friend and I have stayed at the Barcelo on several occasions , mainly because we really love the spa, the rooms (we rent the very large penthouse suite, amazing), and the lovely staff. However, I feel that the restaurant really lets the hotel down. On one occasion when the hotel was not full an "a la carte" menu was...

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Helpful?
Thank janenowinspain
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "janenowinspain", First of all I would like to express our sincerest gratitude for your trust and loyalty for choosing Barcelo Estepona and express your intention of returning. You can rest assured that the Chef and his team are already working in improving our offer as we are motivated and focused on making our destination a wonderful one. Looking forward...

London, United Kingdom
Reviewed 26 October 2016

Great hotel for adults only! Modern, contemporary with a great spa and restaurant. My favourite was the pool area, very spacious and luscious, the ideal place to switch off and relax. Great location too, short distance to the beach and short drive to Estepona or San Pedro de Alcantara and 10km from Puerto Banus. Room was clean, spacious, with all...

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Helpful?
1Thank MargitaGlee
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "MargitaGlee", Thank you very much for sharing this great review upon your stay with us at Barcelo Estepona. We are glad and proud that you could enjoy your stay and we certainly agree that our dedicated staff plays a key role on our guests' overall experience. The entire team works very hard to ensure that we deliver a high...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Occidental Estepona Thalasso Spa - Adults Only**** Hotel (belonging to the Barceló Hotel Group and formerly Barceló Estepona Thalasso Spa - Adults Only) is a modern hotel recommended for adults (from 16 years old), located on the Costa del Sol, on the new golden mile between Estepona and Puerto Banús, just 600 m from the beach and surrounded by the best golf courses in the area. It is perfectly connected to Marbella (15 minutes away), and Malaga Airport, just 40 minutes along the motorway. The 93 rooms at the hotel have large terraces, some have an area of 70 m² and include their own hydromassage bath. There is also a deluxe apartment with a total surface area of 200 m², capacity for up to 5 people and a 110 m² terrace with hot tub. All the rooms are fully equipped for your convenience and stand out for their comfort and luminosity. Its U-Spa, with an area of 2,000 m², is the best Thalasso centre in Andalusia, with water extracted directly from the Mediterranean, making our Marine Therapeutic Circuit unique. It has more than 35 treatment cabins and offers the most innovative health and beauty services. The hotel also features a Lobby Bar and a Pool Bar, in addition to the Aguamar Restaurant, where you can enjoy a culinary offer that includes the innovative Healthy Gourmet concept. It also features meeting rooms boasting natural light and the latest technology. Enjoy a relaxing holiday only at Occidental Estepona Thalasso Spa - Adults Only****. ... more   less 

Additional Information about Occidental Estepona Thalasso Spa

Address: A-7 Autovia del Mediterraneo, Km. 165, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: €82 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Estepona Thalasso Spa 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Selenza Estepona Thalasso & Spa Hotel Estepona
Selenza Estepona Thalasso And Spa
Selenza Estepona Thalasso Hotel
Hotel Style:
#5 Romantic Hotel in Estepona
#6 Luxury Hotel in Estepona
#7 On the Beach Hotel in Estepona
#7 Spa Hotel in Estepona
#9 Family Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Estepona Thalasso Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choosing the right room is not an issue”
 of 5 bubbles Taegen, 17 Feb 2017 | Read review
“Lower rooms are quieter (slightly)”
 of 5 bubbles bertie12, 15 Feb 2017 | Read review
“Most of the rooms have balconies with a reasonable view and the A C is really good”
 of 5 bubbles 332jackc, 1 Nov 2016 | Read review
“I got the cheapest room and it was superb”
 of 5 bubbles BernadettegS5465YN, 18 Oct 2016 | Read review
“Not there long enough to say”
 of 5 bubbles 0775KIMB30, 16 Oct 2016 | Read review
5 of 5