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Occidental Estepona Thalasso Spa

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Occidental Estepona Thalasso Spa
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668 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Reviewed 1 week ago

There were positives, nice room, friendly staff However negatives outweighed this, nowhere near beach, on the edge of a busy roundabout, spa was an extra charge which we had not anticipated. Would not return.

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Helpful?
Thank Taegen
OccidentalEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear Taegen, Although we sincerely regret your disappointment with your stay in Occidental Estepona Thalasso Spa, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Best regards, Pablo Canca General Manager

Cambridge
Reviewed 1 week ago

A modern hotel, very clean with nice rooms marred by the noise of the adjacent autoway. The staff were very friendly. The buffet style meals were quite good but spoiled in part by insufficient warm plates and hot food gone cold. On the plus side there were always "specials" being cooked to order. This applied to both breakfast and dinner....

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Helpful?
Thank bertie12
OccidentalEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear bertie12, First of all I want to thank you for sharing your opinion of Occidental Estepona Thalasso Spa and for choosing us to stay and enjoy our services. I particularly appreciate your comments as it is specially important for us to know how our services and facilities are received from our guests´ point of view and then act upon...

Gibraltar
Reviewed 2 weeks ago

Valentine Stay in which I also celebrated my wife birthday. Massage service and spa was execellent. The room was tidy and had a lovely terrace with a hot tub which allowed us to sit in the tub even when raining an excellent and new experience.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank S2347VXbarbarag
OccidentalEsteponaGM, General Manager at Occidental Estepona Thalasso Spa, responded to this review

Dear S234VXbarbarag, On behalf of the entire team, I would like to express our gratitude for the comments you just left concerning your recent visit. Your words definitely help us to understand how our guests experience their stay with us and mark the path we must go through. It is our goal to achieve maximum customer satisfaction and we are...

Falkirk, United Kingdom
Reviewed 1 November 2016

Receptionist are very helpful and very welcoming. The rooms are a good size and kept really clean. The pool area is substantial with enough sun beds for everyone, and the pool bar is good. The hotel is unusually quiet with there being no children under the age of 16. The hotel bar does not open until 5o'clock but drinks can...

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Helpful?
Thank Jack C
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "Jack C", Thank you very much for leaving these wonderful comment on Tripadvisor, we are delighted that you enjoyed your stay among us and definitely we are looking forward to welcoming you again. Best Regards, Pablo Canca General Manager

spain
Reviewed 28 October 2016

A friend and I have stayed at the Barcelo on several occasions , mainly because we really love the spa, the rooms (we rent the very large penthouse suite, amazing), and the lovely staff. However, I feel that the restaurant really lets the hotel down. On one occasion when the hotel was not full an "a la carte" menu was...

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Helpful?
Thank janenowinspain
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "janenowinspain", First of all I would like to express our sincerest gratitude for your trust and loyalty for choosing Barcelo Estepona and express your intention of returning. You can rest assured that the Chef and his team are already working in improving our offer as we are motivated and focused on making our destination a wonderful one. Looking forward...

London, United Kingdom
Reviewed 26 October 2016

Great hotel for adults only! Modern, contemporary with a great spa and restaurant. My favourite was the pool area, very spacious and luscious, the ideal place to switch off and relax. Great location too, short distance to the beach and short drive to Estepona or San Pedro de Alcantara and 10km from Puerto Banus. Room was clean, spacious, with all...

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Helpful?
1Thank MargitaGlee
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "MargitaGlee", Thank you very much for sharing this great review upon your stay with us at Barcelo Estepona. We are glad and proud that you could enjoy your stay and we certainly agree that our dedicated staff plays a key role on our guests' overall experience. The entire team works very hard to ensure that we deliver a high...

Salford, United Kingdom
Reviewed 19 October 2016

Great stay with my Wife at the Barcelo Estepona, modern/contemporary looking and very clean. We stayed in a double superior room which was very spacious with big bathroom with double sink, bath, shower and separate toilet. Bed was queen size and it was huge! Very comfortable and slept really well. I booked it through Secret Escapes so we got a...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank morgang3
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "morgang3", Thank you for the great feedback of your visit and experience at Barcelo Estepona. For us, our guest satisfaction is the number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We look forward to welcoming you back. Best regards,...

Gibraltar, Europe
Reviewed 18 October 2016

The hotel is very trendy the spa is of good quality. Food was delicious. Employees were very friendly.Although you needed to get a car to go to the pubs that wasn't my issue I enjoyed the stay and will return in the near future.

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Helpful?
Thank BernadettegS5465YN
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "BernadettegS5465YN", I would like to express our gratitude for the comments you made about your visit. Your words help us to understand how our guests experience their stay with us and it is always our goal to achieve maximum customer satisfaction then we are delighted to hear that your stay at Barcelo Estepona was an enjoyable one. We continuously...

Newcastle, United Kingdom
Reviewed 16 October 2016

Lovely clean hotel, quiet but a little out of the way. Set in a residential area, can't fault the staff or hotel. Location in reality to Estepona itself about 5 miles on the irregular bus service, even local lady told me the buses were useless! No faults with hotel at all , it was a very relaxing break!

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Helpful?
Thank GandT11x
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "GandT11x", First of all I would like to thank you for choosing Barcelo Estepona for your holidays and for letting us know your concerns relating to your time in our hotel as it gives us an opportunity to look at areas which may have for improvement and for that we are grateful. You can rest assured that we will...

Paignton, United Kingdom
Reviewed 16 October 2016 via mobile

The location of this hotel is not what I would call Estepona; this is quite misleading. It's actually a lot nearer to Marbella/ Puerto Banus area. The hotel is just off a very busy roundabout and not particularly close to anything of any interest. I would say that it's essential that you hire a car if you are wanting to...

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Helpful?
Thank melissyj
BarceloEsteponaGM, Director General at Occidental Estepona Thalasso Spa, responded to this review

Dear "melissyj", Although we sincerely regret reading that your stay at Barcelo Estepona fell short of your expectations due to our location, which most of our guests find it very convenient, we are very grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The Occidental Estepona Thalasso Spa - Adults Only**** Hotel (belonging to the Barceló Hotel Group and formerly Barceló Estepona Thalasso Spa - Adults Only) is a modern hotel recommended for adults (from 16 years old), located on the Costa del Sol, on the new golden mile between Estepona and Puerto Banús, just 600 m from the beach and surrounded by the best golf courses in the area. It is perfectly connected to Marbella (15 minutes away), and Malaga Airport, just 40 minutes along the motorway. The 93 rooms at the hotel have large terraces, some have an area of 70 m² and include their own hydromassage bath. There is also a deluxe apartment with a total surface area of 200 m², capacity for up to 5 people and a 110 m² terrace with hot tub. All the rooms are fully equipped for your convenience and stand out for their comfort and luminosity. Its U-Spa, with an area of 2,000 m², is the best Thalasso centre in Andalusia, with water extracted directly from the Mediterranean, making our Marine Therapeutic Circuit unique. It has more than 35 treatment cabins and offers the most innovative health and beauty services. The hotel also features a Lobby Bar and a Pool Bar, in addition to the Aguamar Restaurant, where you can enjoy a culinary offer that includes the innovative Healthy Gourmet concept. It also features meeting rooms boasting natural light and the latest technology. Enjoy a relaxing holiday only at Occidental Estepona Thalasso Spa - Adults Only****. ... more   less 

Additional Information about Occidental Estepona Thalasso Spa

Address: A-7 Autovia del Mediterraneo, Km. 165, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: €81 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Estepona Thalasso Spa 4*
Number of rooms: 93
Reservation Options:
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Also Known As:
Selenza Estepona Thalasso & Spa Hotel Estepona
Selenza Estepona Thalasso And Spa
Selenza Estepona Thalasso Hotel
Hotel Style:
#5 Romantic Hotel in Estepona
#6 Luxury Hotel in Estepona
#7 Spa Hotel in Estepona
#7 On the Beach Hotel in Estepona
#9 Family Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Estepona Thalasso Spa staff and other travellers.
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Questions? Get answers from Occidental Estepona Thalasso Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choosing the right room is not an issue”
 of 5 bubbles Taegen, 17 Feb 2017 | Read review
“Lower rooms are quieter (slightly)”
 of 5 bubbles bertie12, 15 Feb 2017 | Read review
“Most of the rooms have balconies with a reasonable view and the A C is really good”
 of 5 bubbles 332jackc, 1 Nov 2016 | Read review
“I got the cheapest room and it was superb”
 of 5 bubbles BernadettegS5465YN, 18 Oct 2016 | Read review
“Not there long enough to say”
 of 5 bubbles 0775KIMB30, 16 Oct 2016 | Read review
5 of 5