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Gran Hotel Elba Estepona & Thalasso Spa

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Gran Hotel Elba Estepona & Thalasso Spa
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1,588 Reviews from our TripAdvisor Community

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Showing 665: English reviews
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Reviewed 4 days ago NEWvia mobile

This is a lovely hotel, very spacious rooms, two showers two sinks plus a bath and separate dressing area. Staff very helpful, spa pool ok, but the treatment rooms (sauna, steam rooms) not hot enough for me. Ladies be warned you have to wear a swim hat. Breakfast ok, enough of the usual choice. The big downside for our trip...

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Helpful?
Thank Linda G
Market Harborough, United Kingdom
Reviewed 1 week ago

We were there for 14 days on half board. Breakfasts were good, evening meals were average to very poor and so we ate out frequently and well. Not quite the idea! There are 71 TV channels, NOT ONE of which provided English language entertainment. Lots of news channels, Al Jazheera, Dubai TV etc, but not bothered about catering for Brits!...

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Helpful?
Thank barry c
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear barry c, First of all we would like to say thank you for taking the time to publish a review on your recent stay with us. We are happy to read that you particulary liked our friendly staff and the way our general areas are always kept in inmaculate shape. On the other hand we are very sorry to...

Oakham, Royaume-uni
Reviewed 2 weeks ago via mobile

We visited early February so we were able to see just how vast this hotel is; we rattled around getting frequently lost. It occupies a fine position on the sea front with busy road behind. We had 5 days there and we liked the place although we decided not enough to revisit . 2 things of note : firstly the...

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Helpful?
Thank STC12345
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear STC12345, Thank you for taking the time to write such a complimentary review on your recent stay with us at the Elba Estepona Gran Hotel & Thalasso Spa ***** We are glad to read your comments have shared your review with all staff the Elba Estepona Gran Hotel & Thalasso Spa ***** and we would like to have the...

Puerto de la Duquesa, Spain
Reviewed 3 weeks ago

The staff were all very friendly and helpful. Our bedroom was large and had a balcony with a sea view which was lovely to wake up to. We stayed from 22 to 29th December and had mostly good weather days. We were all inclusive and were only restricted on some premium drinks but there were sufficient drinks included in our...

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Helpful?
Thank goddardbronwyn
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear goddardbronwyn, Thank you so much for your time and your review in Tripadvisor. We are happy to know that these holidays have been very special for you due to your stay . Thank you for your comments regarding our staff and we will wait you for your next stay in our hotel. Kind regard, Juan Manuel Galán General Manager

London, United Kingdom
Reviewed 4 weeks ago

We stayed last week for 5 nights and had a brilliant time. The room we were provided was excellent and very spacious, with great facilities. The food was outstanding and we were able to sample very high standard Spanish and European Cuisine. We went All Inclusive and sample the wines and spirits and were very impressed with the selection of...

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3Thank Traveller19191919
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Traveller19191919, First of all we would like to thank you very much for choosing our hotel as your holiday resort of preference on Málaga . We are very pleased to receive such wonderful words of support and motivation, we are sure also other travelers will appreciate the recommendations. Furthermore we are glad to find out that you enjoyed your...

Reviewed 15 January 2017 via mobile

Very polite and excellent staff. Food was great, the room was spacious and comfortable. The indoor swimming pool was open and was clean and well kept. Thanks for the champagne bottle. I would like to thank personally the reception staff, chef and his crew, the waiting staff and specially Inyaki the manager. I will visit again if possible.

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2Thank Rahul Y
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Rahul Y, thank you very much for selecting our Elba Estepona Gran Hotel & Thalasso Spa ***** as your resort of preference on Andalucía. We are glad that you enjoyed your stay with us and that you took the time to write a positive review about our hotel. Since we firmly believe that every single detail is part of...

Reviewed 14 January 2017 via mobile

Arrive at the hotel and no one explains the hotel to us (where is the spa, where are the restaurants, etc etc) come to the room and paid an extra for sea views and what do i get? A massive to tree in front of my balcony. Try and call reception and find out there is no telephone line connected....

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Thank kapil r
Elba Estepona E, Manager at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Kapil R, First of all I would like to thank you for taking the time to share your experience at Elba Estepona & Thalasso Spa. Please accept our most sincere apologies regarding the inconveniences in your room. Please note that we have taken action and will try our best this not to happen again. I would like to clarify...

Manchester, United Kingdom
Reviewed 7 January 2017

Our 3rd visit to this excellent Hotel. 5 day stay over the new year. We had a junior suite on the 6th floor. Very spacious room and balcony with great sea views. The breakfasts are excellent, varied selection of cold meats cheeses etc, plenty of fruit and cooked option for those who prefer. Its best to have transport when staying,...

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1Thank Kiarainn
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Kiarainn, Thank you, thank you, thank you for your amazing comments! We are so happy to know that you had a great vacation with us! It certainly makes us want to continue to improve everyday!! Know that our guests have a great vacation makes us feel very happy and proud of our job. We have shared your review with...

Europe
Reviewed 7 January 2017

This hotel has a great miniclub for children run by Elli who is fantastic. The kids can play there almost all day ( break for lunch). The hotel is very clean and the swimming facilities are good. The massage byJavier at the spa was really excellent and beneficial. Breakfat was pretty good and varied. We did not have any other...

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4Thank Claire S
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear Claire S, Thank you for deciding to share your feedback on your Estepona’s holiday. I appreciate your comments and I speak on behalf of all my team if I say how pleased we are that you enjoyed the time here. Your opinion is important to us and we are happy that we have achieved to meet expectations of an...

RiuFerrera Hotel, Torrox
Reviewed 16 November 2016

I’ve just returned from the Gran Elba Hotel Spa in Estapona after spending a week there. I did want a relatively restful week however, there would have been more life in a home for the elderly. The hotel is enormous, clean and all areas spacious. All staff were very helpful and polite whom we came into contact with. On arrival...

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3Thank 1Mags
Elba Estepona E, Director General at Gran Hotel Elba Estepona & Thalasso Spa, responded to this review

Dear 1Mags, First of all we would like to say thank you for taking the time to publish a review on your recent stay with us. We are happy to read that you particulary liked the way our general areas are always kept in inmaculate shape. On the other hand we are very sorry to read that not every aspect...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Hotel Elba Estepona & Thalasso Spa

Address: Urbanizacion Arena Beach | Carretera Estepona - Cadiz, Km 151, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: €135 - €232 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Elba Estepona & Thalasso Spa 5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Gran Hotel Elba Estepona & Thalasso Estepona
Gran Hotel Elba Estepona And Thalasso Spa
Hotel Style:
#2 Family Hotel in Estepona
#3 Romantic Hotel in Estepona
#4 Luxury Hotel in Estepona
#5 On the Beach Hotel in Estepona
#5 Spa Hotel in Estepona
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Elba Estepona & Thalasso Spa staff and other travellers.
71 questions
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Carlisle, United Kingdom
7 months ago
Preston, United Kingdom
over a year ago

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Questions? Get answers from Gran Hotel Elba Estepona & Thalasso Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure your sea view is not obscured”
 of 5 bubbles barryc547, 17 Feb 2017 | Read review
“Choose a sea view with a balcony.”
 of 5 bubbles goddardbronwyn, 2 Feb 2017 | Read review
“All Rooms are sea-facing, but Junior Suites on Floor 6 are exceptional.”
 of 5 bubbles Traveller19191919, 29 Jan 2017 | Read review
“6th floor junior suite sea view”
 of 5 bubbles Kiarainn, 7 Jan 2017 | Read review
“All rooms have a sea view which is very beautiful”
  • this is only one section of the room which had lots of bad marks on the walls
  • the pics are a selection of our room, bathroom and view (hopefully if Ive uploaded correctly)
  • no handles on wardeobe key kept dropping out and you had to use your nails to open doors
  • beautiful view
  • footprint on bedroom wall
 of 5 bubbles 1Mags, 16 Nov 2016 | Read review
5 of 5