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Best Western Hotel Leipzig City Center

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Best Western Hotel Leipzig City Center
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415 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Reviewed 3 days ago NEWvia mobile

A great hotel clean rooms excellent service from the staff a good breakfast and the hotel is right across from the train station and the bus station if you are going to Leipzig i do recommend that you stop at this hotel and it's walking distance from the city centre

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Helpful?
Thank richyg360
Pittsford, New York
Reviewed 1 week ago

I stayed at the Best Western City Center for 4 nights while attending a conference in Leipzig Germany. The location is excellent for those arriving by DB Bahn Train from the Leipzig/Hallie airport. The hotel is just about 500 meters across the street from the main Train station in Leipzig (Leipzig Hbf). The “S5” train servicing this same station takes...

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Helpful?
Thank A D C
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear A D C, thank you very much for your detailed feedback for you last stay in our hotel and in Leipzig. It will be a massive help for future travelers to Leipzig, thanks for taking the time to write this hotel description! We are glad to hear that you enjoyed your stay and we are very much looking forward...

Sydney, Australia
Reviewed 27 October 2016

We stayed here in Oct 2016 - our second visit here - the first time we stayed was several years ago. The main feature of this hotel was Location, location - right opposite Leipzig main rail station - a 20 m walk across the street Our room was on the 5th floor - and was small by comparison - there...

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Helpful?
Thank George B
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear George, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...

Kota Kinabalu, Malaysia
Reviewed 5 September 2016

Convenient and strategically located , opposite the Leipzig Hauptbahnhof hub of transportation, with many shops and restaurants, and walking distance to the historic sites. Book early for competitive rates.

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Helpful?
Thank Lawrence M
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear Law rence, thank you for your feedback. We like to hear that you enjoyed you stay in Leipzig and prefer the good location of our hotel to start your sightseeing tour in Leipzig. Hope to see you again! Kind regards. Jan Bitterlich General Manager Best Western Hotel Leipzig City Center

Tallahassee
Reviewed 24 July 2016 via mobile

The location is quite good, but as a result every passing tram creates a loud rumble through the room. My wife and I both have smart phones which we use a lot, so we had to log on several times an hour. We found out when we left that they have a fix for this. Why not offer this on...

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Helpful?
Thank Dwatsontlh
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear Dwatsontlh, thank you for your feedback and your advice with the Wi-Fi. We already supplemented and improved the description for the login. At the moment we are planning the renovation of the guestrooms. We hope to see you again! Kind regards. Jan Bitterlich General Manager Best Western Hotel Leipzig City Center

Reviewed 23 July 2016 via mobile

Good location, nothing more. Hot summer day, no air condition = no/very bad sleep. The reception could only offer us some ice (however that would help), no room change, no discount, no free breakfast, nothing. The free WiFi only seems to handle one connection per room at one time, which is also quite annoying. If I visit again I would...

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2Thank Joel O
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear Joel O, thank you for taking time to give us a feedback for your last stay at our hotel. We are sorry that there was a problem with the air condition. We could already fix the problem in your room now. Please forgive the mistake. Kind regards. Jan Bitterlich General Manager Best Wetsern Hotel Leipzig City Center

Reviewed 18 July 2016 via mobile

Two nights in Leipzig in Best Western Hotel was nothing more than OK. The service in the reception was just not what you expect from "the face of the hotel". Unenthusiastic and nothing more than necessary. The breakfast was so expensive that we skipped it. The room was fine. But the bathrooms were so small that you could hardly turn...

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Thank Lena F
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear Lena F, thank you for your feedback. I am sorry that we did not meet your expectations. We will take your advice to increase our services. We hope that you nevertheless enjoyed your stay in Leipzig. Hope to see you again! Kind regards. Jan Bitterlich General Manager Best Western Hotel Leipzig City Center

Fishers, Indiana
Reviewed 11 June 2016

The room was so small I could hardly find a place to put my suitcase other than in the middle of the hall or on the bed. The air conditioning is worthless and only reduced the temp in my room 1 degree in three hours. The internet only allows one device at a time, so if you are a business...

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Helpful?
Thank Randy D
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear Randy D, thank you for taking time to comment your last stay in our hotel. We are very sorry, that our hotel did not meet your expectations That you just can login in one electronical device is related to safety guidelines. But the front desk can produce a separate login for each of your electronical devices during your stay....

Umberleigh
Reviewed 15 May 2016

I cannot fault the hotel, it was close to the station but near to the city centre. The only problem was my room and indeed the whole floor stank of cigarettes. I don't remember having to answer a question about this on the booking page and I wasn't asked my preference at reception. I am amazed that a hotel of...

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Thank Peter C
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear Peter, thank you for your feedback. Thank you, that you like our location and staff and sorry that you got a room at the smoking floor. We just have one floor left for smokers. We regret that you did asked us to change your room into another one in another floor. We can assure you that the whole have...

Reviewed 14 March 2016 via mobile

The hotel is minutes walk away from main train station. If you, like me, like to have a window open for air during the night get a room at the back of the hotel. I was at the front and the noise from the trams passing is horrendous. Now speaking as a large guy, the room I was given was...

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Helpful?
Thank Alexander F
Jan_Bitterlich, Manager at Best Western Hotel Leipzig City Center, responded to this review

Dear Alexander, thank you for your feedback. Our hotel is located next to the main station. On the one hand our guests can easily and quickly reach the city center and the public transportation facilities, but on the other hand it might be a bit noisy. Sound proofed windows have already been installed. If you prefer to sleep with an...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Best Western Hotel Leipzig City Center

Address: Kurt-Schumacher-Str. 3, 04105, Leipzig, Saxony, Germany (Formerly Holiday Inn Garden Court Leipzig City Centre)
Region: Germany > Saxony > Leipzig
Price Range: €55 - €174 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Hotel Leipzig City Center 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western Hotel Leipzig City Leipzig
Holiday Inn Leipzig
Leipzig Holiday Inn
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Questions & Answers

Questions? Get answers from Best Western Hotel Leipzig City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Due to the train station across the street, try to get a room away from the front and as high as possible to reduce the street noise.”
 of 5 bubbles 548adc, 28 Nov 2016 | Read review
“You can chose a room that faces the rail station and the street or one at the back of the hotel”
  • our room
  • the view from our room
  • our room
  • the small shower
  • our bathroom
  • our twin room
  • Our twin beds with very little room
  • Our desk and TV
 of 5 bubbles gbaias, 26 Oct 2016 | Read review
“Compact but comfortable and complete”
 of 5 bubbles lawrencem301, 4 Sep 2016 | Read review
“Make sure you ask for non smoking! Aren't there 2ls in travellers?”
 of 5 bubbles 140PeterC, 15 May 2016 | Read review
“214 is facing the inner courtyard, so no traffic noise”
 of 5 bubbles laendersammler, 12 Mar 2016 | Read review
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