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Mercure Hotel Kongress Chemnitz

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334 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Prague, Czech Republic
Reviewed 14 September 2016

Basic hotel, clean and pleasant. The higher you get your room, the better. There is a great view from the breakfast room and for the breakfasts there is really quite a lot to choose from. One big minus: forget about fitness room. What they call fitness room here is really laughable. You will not even warm up yourself.

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Helpful?
Thank Jakub K
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear Jakub, thank you for taking time to rate your stay at the Mercure Hotel Kongress Chemnitz. We are pleased that you are satisfied with your room and the breakfast and we hope to welcome you again soon - despite our small gym :) Best regards Your Mercure team

Bari, Italy
Reviewed 11 September 2016

I have been in Chemnitz, Germany, in the last few days for work. Before leaving I have booked the hotel using Mercure's website. The price looked good, and I choose a "Privilege Room" with king-size bed and (I quote from the web site) "VIP bathroom including bathrobes, mineral water and free coffee and tea facilities in the room plus free...

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Helpful?
Thank briand06
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, tahnk you for taking time to rate your stay at the Mercure Hotel Kongress Chemnitz. Could you be so nice and send us further information about your stay (full name, arrival, depature) to our mail adress info@mercure-hotel-chemnitz.de. So we can check the problem as soon as possible. Thank you in advance and best regards Your Mercure team

Crowthorne
Reviewed 24 August 2016

I love coming to this City. The Hotel is very central, of a very high standard and the rooms are more than adequate. My only slight criticism is that the breakfast is slightly over-priced, especially when there are so many superb cafes in central Chemnitz about 2 minutes walk away! The Christmas market is worth coming to!

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Helpful?
Thank Skisnotboards
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear Guest, thank for taking time to rate your stay at the Mercure Hotel Kongress Chemnitz. We are very happy about your positive feedback and we hope to welcome you again soon! Best regards Your Mercure Team

Amsterdam, The Netherlands
Reviewed 5 July 2016

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Helpful?
Thank albert785
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

London, United Kingdom
Reviewed 16 June 2016

I am a businessman and I need to be flexible working constantly with the internet switching between multiple devices. Absolutely not possible better safe your money and stay at a hotel who is operating in the 21th century. The reception staff is very helpful and apologetic but can't do anything about it.

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Helpful?
Thank ronnybuesser13bgl
New Delhi, India
Reviewed 4 May 2016

The hotel has possibly the tallest & prominent East-German era building (but renovated with modern decor) is situated close to the center of Chemnitz which is just 5 minutes walk to the main shopping district of the city from the hotel so very convenient location. On the way to the main shopping area one has few dinning options & also...

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Thank Anuraag M
Paris, France
Reviewed 2 May 2016

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Thank LeTeuton
Jesi, Italy
Reviewed 11 January 2016

first thing: You can't maneuver to get into a room, Accesibility reduced. Second thing: In 2016 you can not pay € 12.50 for 24 hours of internet. The location is central and you can reach several restaurants / pubs. Cleanliness is normal. I will not stay in this hotel.

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Helpful?
Thank David B
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Mercure Hotel Kongress Chemnitz. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We are not satisfied with the wifi-issue either. But we have no possibility to change that, except our decision-makers. We will...

Reviewed 24 November 2015 via mobile

Good hotel good Quality but... Wireleess complicated. Seriously a card daily for Internet access?? If I stay 6 days I will need to come over the frontdesk 5 times to get a new card!??? On this days... Even in the gas station I got internet access even when the connection is slow. If it is free there is no problem....

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Helpful?
Thank Arturo M
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your feedback. We really understand your comments relating to wifi. Unfortunately we do not have any other possibility to spare you with these circumstances. But we will pass on this issue to the decision makers. We are very sorry that we can't give you a "better" answer. Nevertheless, we hope to welcome you...

Karlovy Vary, Karlovarsky Kraj, Czech Republic
Reviewed 9 November 2015

I liked my stay there. The hotel is well situated, the rooms are cosy and very clean. I appreciated the sofa and tea and coffee facilities in my room. Also the breakfast (on the 26th floor) was very various and tasty. Only the mattress was extremly soft and the front office staff was a little bit chaotic. And the extra...

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Helpful?
Thank Jitka H
Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress Chemnitz, responded to this review

Dear guest, thank you very much for your feedback about your stay in our hotel. We really appreciate that you were satisfied with our services. Since last year we have changed the old mattresses with new mattresses in all rooms. But we are not finished yet. Our front office team can inform you about the rooms with new mattresses so...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Located in the city centre - Mercure Hotel Kongress Chemnitz. The Mercure Hotel Kongress Chemnitz is located at top city centre location and has excellent connections to the public transport system. In the immediate vicinity, you will find various attractions for your stay, which can be conveniently reached on foot like shopping malls (art gallery of Chemnitz, museum of Gunzenhauser, smac museum for archeology). 302 Modern rooms and apartments on 26 floors provide an ideal place for you to relax after a fun-filled day of sightseeing or busy conference. Equipped with shower or bath, WC, TV and telephone, they offer all the comforts of a 3-star superior hotel. A sauna with a small fitness area is located on the 25th floor. The conference floor, which offer 5 multifunctional meeting and 5 group rooms, is the perfect setting for events up to 350 people. The Panorma-Restaurant on the 26th floor offers not only a breathtaking view over the city, but also room for up to 200 people. The in-house access to the Stadthalle Chemnitz means that the number of conference participants can be extended up to 2,250 people. The Team of Mercure Hotel Kongress Chemnitz welcomes you! ... more   less 

Additional Information about Mercure Hotel Kongress Chemnitz

Address: Brueckenstrasse 19, 09111 Chemnitz, Saxony, Germany
Region: Germany > Saxony > Chemnitz
Price Range: €50 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Kongress Chemnitz 3*
Number of rooms: 302
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Also Known As:
Accor Hotel Kongress Chemnitz
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Kongress Chemnitz staff and other travellers.
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Questions? Get answers from Mercure Hotel Kongress Chemnitz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely non-smokers and the higher the better”
 of 5 bubbles 665jakubk, 14 Sep 2016 | Read review
“Best centrally located Hotel in Chemnitz”
 of 5 bubbles Skisnotboards, 24 Aug 2016 | Read review
“Don't stay if you need the internet.”
 of 5 bubbles ronnybuesser13bgl, 16 Jun 2016 | Read review
“Higher Floor have better view & higher category rooms have air-conditioning.”
 of 5 bubbles AnuraagM, 4 May 2016 | Read review
“don't book!”
 of 5 bubbles davidbJ1564TT, 10 Jan 2016 | Read review
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