Hotel administration did not take in consideration our booking request...Fees / confort / service ratio is absolutly not correct: too expensive für what you will receive.we are not going to come back.
Spent a night at this hotel to visit the Christmas Market in Mainz. The hotel is only a 10 min walk from the main train station, it's a 10 min walk to the town square. The hotel has all the amenities you need. The staff is friendly and helpful, speedy check-in and check-out.
Great location. Walk from train and walk to Christmas Markt. Staff was friendly. As we were packing to leave, a bug was crawling into my make up bag. We looked around and didn’t see any other bugs. The front desk said they would adviseHousekeeping.
I stay here often for work lately. The hotel is normal Novotel standards: clean, nice staff, good breakfast. There is a small gym in the basement, along with a small pool and a sauna. The wifi doesn't work in the gym area, which is annoying, but the selection of machines and w…
Had a great 4 nights here. The staff was excellent and very helpful. The breakfast is generous with something for everyone. The facility is clean with multiple amenities. Although I did not use the pool or sauna or gym, family members did and enjoyed it. The hotel is withi…
"Away from the street is quiet"
"Rooms in other hotels are probably better"
"4th floor - at the end of the corridor to be away from the noise downstairs and elevator."
"End of the hall rooms are always quiet"
"If you don't like noise, then ask for a room NOT facing the street."