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Novotel Mainz

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Traveller (102)
Room & Suite (51)
Dining (9)
Ratings and reviews
#10 of 42 Hotels in Mainz
GreenPartner
  • Excellent25%
  • Very good45%
  • Average24%
  • Poor4%
  • Terrible2%
Travellers talk about
“nice hotel”(19 reviews)
“train station”(21 reviews)
“family room”(3 reviews)
View all reviews
What's included
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
Spa
4 Star Hotel
The Hotel Novotel Mainz is located in the central and peaceful historical area "Auf dem Kästrich", just a few minutes' walk from Mainz city center. Modern architecture and a heritage-protected vault dating back to the 17th century create a charming contrast in the hotel's interior...
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Location and contact
Augustusstrasse 6, 55131 Mainz, Rhineland-Palatinate, Germany
21.5 km to Frankfurt Intl Airport
55 restaurants are within a 0.5 km radius
0.8 km from Mainz Cathedral (Dom)
View nearby attractions and restaurants
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Reviews (783)
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252 results
Traveller rating
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106
62
13
10
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LanguageEnglish
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61
106
62
13
10
Show reviews that mention
All reviewsnice hoteltrain stationfamily roommini bargood sizewater pressureold townone night staywalking distancecity centrethree nightson footclean roomsfree wifino frillsbreakfast buffetfrankfurt airport
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1 - 5 of 252 reviews
Reviewed 1 week ago

Old hotel - seen better days. Most money spent on the public areas, although these could do with some freshening-up. The rooms are disappointing. White cells with old scuffed furniture and rubbish 'art' on the walls. When we expressed dissatisfaction with the room assigned to...More

Thank fourcourt
Reviewed 31 May 2018

The big trouble: the water came very small , sometimes it was very hot shortly and than very cool during the shower. The room is a little dirty. It is not suggested by me to stay this hotel again. It should be better for a...More

Review collected in partnership with Accorhotels.com
Thank xz888
Reviewed 28 May 2018

We lucked out when we found this hotel 5 years ago. I never knew hotels could have such a wonderful spa, included in the price! If you’re not from Europe, and have never really experienced nude spas, this would be the perfect place to try...More

Review collected in partnership with Accorhotels.com
Thank klough7
Reviewed 15 May 2018

Considering the high price, I'd expect a top-notch hotel to enjoy my business trip to Mainz. Arrogant and unprofessional check-in and check-out experiences (Alessandro, in the reception, really treated me like I was bothering him every second), really mediocre fitness room and bad quality wi-fi...More

Thank Luisfer R
Reviewed 8 May 2018

Except the poor & unprofessional attitude during check in it was a good and comfort stay. During my stay for three nights house keeping provided a very quick and perfect service. Parking fees was very costly.

Review collected in partnership with Accorhotels.com
Thank Magdy E
View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$81 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Mainz
#6 Luxury Hotel in Mainz
#7 Romantic Hotel in Mainz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$81 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Mainz
#6 Luxury Hotel in Mainz
#7 Romantic Hotel in Mainz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (102)
Room & Suite (51)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Alistair S
27 January 2018|
Answer
Response from biggies | Reviewed this property |
Yes they have the option to receive the luggage. I have also checked in to my room at noon on my prior stays and it was not a problem as guests leave earlier. The 3 pm is just the guaranteed time they give you.
1
Vote
StaffordJas
6 May 2017|
AnswerShow all 6 answers
Response from vwarwar | Reviewed this property |
The hotel have plenty of tools at the pool and sauna.
1
Vote
75dave
20 October 2016|
AnswerShow all 6 answers
Response from Laxmi V | Reviewed this property |
yes,.. I believe it is on their website as Contact EMAIL - h5407 @... .. Tripadvisor does not allow posting html or website links.. Sorry. .
0
Votes
Room Tips
"Rooms in other hotels are probably better"
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"4th floor - at the end of the corridor to be away from the noise downstairs and elevator."
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"End of the hall rooms are always quiet"
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"If you don't like noise, then ask for a room NOT facing the street."
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