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Hilton Mainz

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Hilton Mainz
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951 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Nashville, Tennessee
Reviewed 17 September 2015

I checked in on a business trip. The rooms are very comfortable and upscale. The door to my room could have held off a tank attack, so it's safe. the food was good and the staff very friendly. A good price on the room and a great view of the Rhein from the restaurant.

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Helpful?
Thank Steve W
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Steve W, thank you very much having chosen Hilton Hotel Mainz for your recent stay at Mainz. It is always great for us to read if we could meet our guest’s expectations. Reading through experiences like yours is always a great motivation. Thank you. Whilst hoping to be able to welcome you back in the near future we remain...

Aiken, South Carolina
Reviewed 17 September 2015 via mobile

Hotel has a great location in Mainz. The rooms are nice with plenty of room for comfort. The bar area is very inviting and the morning buffet breakfast is great. This is a great location if you enjoy running as the riverfront provides a great location to get a few miles in. And finally, the staff is very friendly and...

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Helpful?
Thank Will1989
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Will1989, Thank you very much for that excellent review and feedback on Tripadvisor.com. It is always greet to read when our guests are feeling more than welcomed and that we could completely meet their expectations. It would be my pleasure to welcome you again at the Hilton Hotel Mainz. Best Wishes Rebecca Kipper (p.p. Roland Roessler)

Colombo
Reviewed 15 September 2015 via mobile

Check in was fast and efficient. Encountered following difficulties during my stay. 1. Safe deposit locker was unserviceable and had to call service centre to fix it. I had to call 04 times to get the work done and to wait couple of hours. I had to cancel an important appointment due to this delay. 3. Iron board cloth was...

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1Thank bell412slaf
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Guest, thank you for your review about your recent stay at the Hilton Mainz! We are sorry to hear that your experiences did not match with your expectations and we obviously failed to make your visit to Mainz a more memorable experience and I am more than sorry that you did not experience our passionate friendliness from all our...

Mainz, Germany
Reviewed 15 September 2015

The staff is great,they went out of there way to help us. The location is great right on the river. there. No need to rent a car but if you do they have underground parking.The breakfast in the restaurant is well worth the money,

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Robert M
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Robert M, I would like to thank you for sharing your experiences during your recent stay with us at the Hilton Mainz. My Team was more than delighted when I showed them your complimenting remarks! It is great to read that we were able to exceed your expectations. Whilst hoping you had a save trip back home we look...

Orillia, Canada
Reviewed 14 September 2015

Arrived in Mainz, again. What a nice place to stay. Staff is always friendly and willing to make my stay as pleasant as possible! I stay at this hotel regularly and it 'feels just like home'. Of course the Rhein is flowing right past the hotel. How nice is that!

Review collected in partnership with Hilton Hotels & Resorts
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Thank T R
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Guest, We would like to thank you for being our guest again and for your time to share your great feedback with us and other travellers through the tripadvisor.com website. We are very happy to read that you enjoyed your recent stay at the Hilton Mainz that much. Hopefully we will have another chance to welcome you at our...

Mississauga, Canada
Reviewed 13 September 2015

Comfortable , beautifully located hotel with friendly, knowledgeable staff. Excellent buffet dinner. Highly recommend this hotel whether on business or pleasure. Used for conventions and company meetings as well but with no adverse impact on service.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Danny P
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Danny P, Thank you very much for having chosen the Hilton Mainz as your preferred choice of accommodation during your recent visit to the city and thank you for taking time to share your valuable feedback with us and other guests through tripadvisor . It was a great pleasure to read through your review. Your appreciation of our service...

Reviewed 12 September 2015 via mobile

My wife and I are on a Gate1 tour and had a room here. The hotel is very nice. Clean and very nice room. Comfortable king size bed. Very quiet. Staff were very friendly. All of the ones we interacted with spoke English and were nice about it. We had a buffet dinner and buffet breakfast and both were excellent....

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Thank Tim M
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Tim M, I would like to thank you for sharing your experiences during your recent stay with us at the Hilton Mainz. My Team was more than delighted when I showed them your complimenting remarks! It is great to read that we were able to exceed your expectations. Whilst hoping you had a save trip back home we look...

montreal, Canada
Reviewed 12 September 2015

Clean hotel. Staff is very efficient. Surroundings are very safe and secure.Shopping and restaurants are close. There is a lot to say about Mainz. A very quaint and clean city. Downtown is a busy little area with lots of things to do and see. Family orientated city. On Sundays almost everything is closed in order for all to be with...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mario M
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Mario M, warm greetings from Mainz and thank you very much for your excellent review about your recent stay! We're very delighted that you enjoyed your trip and liked our hotel that much. We would love to welcome you back whenever your travel plans bring you back to the city! Best Regards Rebecca Kipper p.p. Roland Roessler

Dallas, Texas
Reviewed 11 September 2015

The hotel is very American. It has King beds, parking, English speaking reps, and even has a convention space attached. I also noticed that several pilots and flight attendants were staying there as it is about the same distance to the Frankfurt airport as downtown Frankfurt (just the opposite direction). I was traveling for business and brought my wife along...

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Thank Andrew J
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Andrew J, Please allow me to thank you for your feedback about your stay at the Hilton Mainz shared with us and other travellers. Receiving feedback from our guests is one of the highest priorities as it allows us to constantly improve our level of service. Whilst hoping you had a save trip back home, we look forward to...

toronto, Canada
Reviewed 11 September 2015

Great location ....on the Rhine ....good bar on the water...atmosphere plus....good location if you have shopping to do or want to visit the sights example this 1,000 year old cathedral.....not too far from wine region....very charming town....Mainz.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Claude L
HiltonMainzundCity, Manager at Hilton Mainz, responded to this review

Dear Claude L, thank you very much having chosen Hilton Hotel Mainz for your recent trips to the city. It is always great for us to read if we could meet our guest’s expectations. Reading through experiences like yours is always a great motivation. Thank you. Whilst hoping to be able to welcome you back in the near future we...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Weinstube
Weinstube
Cuisines: German, European, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Mainz

Address: Rheinstr. 68, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Price Range: €83 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mainz 4*
Number of rooms: 431
Reservation Options:
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Also Known As:
Hilton Mainz Hotel Mainz
Mainz Hilton
Hotel Style:
#2 Luxury Hotel in Mainz
#4 Romantic Hotel in Mainz
#4 Business Hotel in Mainz
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mainz staff and other travellers.
11 questions
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Questions? Get answers from Hilton Mainz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a river view and in the main building.”
 of 5 bubbles 904adriennem, 5 Dec 2016 | Read review
“Just get good directions to your room before leaving Reception!”
 of 5 bubbles PerTheCat, 20 Nov 2016 | Read review
“Get a room facing the river.”
 of 5 bubbles 72850007, 10 Nov 2016 | Read review
“Don't drive”
 of 5 bubbles bigskymj, 8 Nov 2016 | Read review
“River view, not on the 1st floor - passers by can look in.”
 of 5 bubbles Gastronaut77_Lon, 28 Oct 2016 | Read review
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