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Hilton Mainz

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Traveller (428)
Room & Suite (180)
Dining (17)
Overview
  • Excellent35%
  • Very good41%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“the river”(221 reviews)
“second building”(8 reviews)
“old town”(47 reviews)
AMENITIES
Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Mainz
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Mainz
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,275)
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713 results
Traveller rating
292
280
86
41
14
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Time of year
LanguageEnglish
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292
280
86
41
14
Show reviews that mention
All reviewsthe riversecond buildingold towna river view roomper daynice locationfree wifibreakfast buffetbusiness centereasy accessgutenberg museumfitness centerfrankfurt airportchristmas marketnice roomroom ratethe air conditioning
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1 - 5 of 713 reviews
Reviewed 5 days ago

Check in staff were helpful and friendly Rooms where will equip, clean tidy and cozy and comfortable pretty stranded for a Hilton which is always high Great for a night or two, go for the rooms with river views.great location.

Thank brookwinston
Hotel's Favourite
Reviewed 24 June 2018

Stayed one night for anniversary in order to enjoy the river walk and downtown without having to worry about driving. Hotel is in an excellent location near the Rhein river and during certain parts of the year there are festivals. This particular weekend was Johanisnacht...More

Thank Spwilson13
Response from HiltonMainzundCity, General Manager at Hilton MainzResponded 26 June 2018

Dear Spwilson13, Greetings from Mainz! First of all let me thank you for taking the time to share your feedback about your recent stay with us. It is great to hear that you enjoyed your stay and we are very happy to have the chance...More

Reviewed 1 week ago

Hotel is your standard Hilton with great customer service. Rooms were comfortable and good size, especially by Europe standards, and our room had AC which was greatly appreciated. They let us drop off our bags before check in and my friend I traveled with has...More

Thank Alison P
Response from HiltonMainzundCity, General Manager at Hilton MainzResponded 1 week ago

Dear Alison P, Thank you very much for your recent visit and the review about it. Our main goal is to deliver excellent services to all our guests and we were very glad to read about your pleasant stay. Our staff is doing their best...More

Reviewed 1 week ago via mobile

We stayed here for four nights and had a lovely room with a river view - the hotel is right on the river. The hotel is top class, friendly staff and everything you would expect from a quality establishment. We paid for breakfast when we...More

Thank Robert P
Response from HiltonMainzundCity, General Manager at Hilton MainzResponded 1 week ago

Dear Robert P, Thank you very much for your recent visit and the review about it. Our main goal is to deliver excellent services to all our guests and we were very glad to read about your pleasant stay. Our staff is doing their best...More

Reviewed 2 weeks ago

Check in staff lied about availability of parking in facility and told us to look elsewhere. We checked the parking garage counted more than 10 available). When we confronted the manager about availability, he change his story and say they where saving the spots for...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Luri69
Response from HiltonMainzundCity, General Manager at Hilton MainzResponded 1 week ago

Dear Luri69, Thank you for your review about your recent stay at the Hilton Mainz! With regrets I have read that your experience in regard to the received service has not been up to our standard. Please rest assured that we take your comments serious...More

View more reviews
About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$83 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Mainz
#4 Business Hotel in Mainz
#4 Romantic Hotel in Mainz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$83 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Mainz
#4 Business Hotel in Mainz
#4 Romantic Hotel in Mainz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (428)
Room & Suite (180)
Dining (17)
Pool & Beach (3)
Business Centre & Event Rooms (16)
Family and Play Areas (1)
Questions & Answers
Ask a question
rose f
27 February 2018|
AnswerShow all 4 answers
Response from Azher_Ali_Choudhry | Reviewed this property |
No, I don’t think so
0
Votes
Lisastones75
11 February 2018|
Answer
Response from sandianc | Reviewed this property |
According to their website, medium size dogs are the maximum size and they charge 50 euro, nonrefundable. It didn't say how long the 50 euro would cover. I imagine you can contact them directly to ask that question. That... More
0
Votes
t3894kj
19 September 2017|
AnswerShow all 2 answers
Response from elizabeth e | Reviewed this property |
at a minimum 10am. I know because I often rushed before heading to work around that time. I assume 10am perhaps a splash later during the week. Usually, in Germany weekends are until like 11am I am sure it is on the... More
0
Votes
Room Tips
"River views are nice...1610 (6th floor) has a nice view of the river and bridge."
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"Ask for a room at the river side if you can"
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"If possible,choose a river view."
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"Get a room with a river view and don't miss out on breakfast!"
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