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Diehls Hotel

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Diehls Hotel
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310 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Reviewed 2 February 2017 via mobile

I will preface this review with the information that a tennis tournament overlapped with our visit to Koblenz and probably affected our stay. However we stayed at many 3-4 star hotels during our 6 week euro trip and our stay here was our worst experience. When we first arrived the desk staff had to confer with each other. I guess...

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Helpful?
Thank Sarah H
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, thank you for taking the time of sharing your impression about your stay at Diehls Hotel. We appreciate feedback – be it positive or negative – as it helps us to improve our product and services. But we have to make one thing very clear: We are always open to constructive criticism, but this means fair interaction with...

Germany
Reviewed 24 December 2016 via mobile

Don't think that you will be provided sth wow just because you paid 160€ per night. The rooms are old and shabby. The whole hotel really needs to be renovated. Look at my picture!! A plus is the nice breakfast room with the view over the river.

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Thank ClemensJngmr
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, thank you for taking the time of sharing your impression about your stay at Diehls Hotel. We appreciate feedback – be it positive or negative – as it helps us to improve our product and services. We sorry to read, that we have not been able to meet your expectations in every detail. But we would also like...

Milano
Reviewed 20 November 2016 via mobile

Straight out of the 80s, this hotel is in bad need of an upgrade. And what about the trains rattling the whole building throughout the night? Breakfast is also average. The restaurant is so so sad. The only part worth saving are views of the lake.

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Helpful?
Thank roberto_a_buzzi
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, thank you for taking the time of sharing your impression about your stay at Diehls Hotel. We appreciate feedback – be it positive or negative – as it helps us to improve our product and services. But we sorry to read, that we have not been able to meet your expectations in every detail. And we are sorry...

Sandwich, United Kingdom
Reviewed 8 September 2016

Great location in the old part of Koblenz; I had a superb single room overlooking the river. Cosy Bar, excellent dining rooms and terrace; good and ample food; good service. Very clean; also, very welcoming

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Helpful?
Thank auroraPOZ
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, It has been an amazing pleasure to read your comment. Thank you so much for taking the time. I have certainly shared your review with my team, which is also very proud to have made your stay a perfect one. We are very much looking forward to the pleasure to be your hosts again. Warm regards from Koblenz....

Reviewed 4 September 2016 via mobile

Very comfortable and spacious room with river view. Free undercover parking useful for motorbike. Easy walking distance to restaurants or use cheap ferry ride across the river. Plentiful breakfast with waffles made on request. Helpful friendly staff. Good wi-if. The hotel photos show a pleasant looking veranda, which we were looking forward to using for an evening drink but this...

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Helpful?
Thank J C
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, thank you for kindly sharing your impression about your stay at Diehls Hotel. It is a pleasure to hear that your stay has been „good stop“ and you appreciate our large rooms, the breakfast and the friendly staff. I was more than glad to share your comments within the team. Looking forward to the pleasure of welcoming you...

Reviewed 17 August 2016

We had just returned from a Rhine cruise and saw our hotel as we passed by. Getting to it was another story. Our GPS led us down a walkway that was very narrow and most likely meant for pedestrians. We finally found the entrance after much driving around. We had dinner in the hotel and the food was good but...

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Thank Judy S
Hawkhurst, United Kingdom
Reviewed 15 August 2016

We stayed at this hotel either end of our cruise on the Danube booked with River Cruise Line. On the way out we stayed in a room at the front of the hotel, we did wonder what the ear plugs in the bathroom were for, we were to find out on the way back. The Sunday night was fine with...

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Thank Gary0512
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, we thoroughly regret that the stay did not match your expectations. But we address the problem of the train noise openly. On several platforms as well as on our own homepage we make known that our hotel is situated in close proximity to a railway line. However: Many of our guests enjoy a good and healthy sleep thanks...

London, United Kingdom
Reviewed 5 August 2016 via mobile

Unfriendly staff, rooms and dining area needs updating. We didn't enjoy our stay as we weren't made to feel welcome and did not understand this as its a family run hotel. We waited 45 mins to have our order or drinks delivered for dinner. We had to get in car and go somewhere else, we didn't even attempt to eat...

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1Thank 350Jennifer
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, thank you for taking the time of sharing your impression about your stay at Diehls Hotel. We appreciate feedback – be it positive or negative – as it helps us to improve our product and services. But we have to make one thing very clear: We are always open to constructive criticism, but this means fair interaction with...

Malton, United Kingdom
Reviewed 31 July 2016

Cannot speak highly enough of this hotel, That they produced a superb three course meal for 22 with an already fully booked dining room, says it all. Great value for money with friendly service. Good rooms with river views.

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1Thank abarker2608
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, It has been an amazing pleasure to read your comment. Thank you so much for taking the time. I have certainly shared your review with my team, which is also very proud to have made your stay a perfect one. Warm regards, Family Diehl-Mehlhorn & Team

Reviewed 23 July 2016

very nice hotel, nice room very nice food Nice view on the Rhein from the terrace Breakfast with plenty of high quality bread, meat .. High quality dinner with very good wines You can take a boat to go to the other side of the river and visit the city which is very interested (it takes only a few minutes)...

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1Thank Andre P
Hans-Joachim M, Geschäftsführer at Diehls Hotel, responded to this review

Dear Guest, Thank you so much for your recommendation and for taking the time to share your impressions regarding your stay in Diehls Hotel. We are very delighted to hear that you enjoyed a very pleasant stay with us and look very much forward to welcome you back in Koblenz. Warm regards from Koblenz. Family Diehl-Mehlhorn & Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Diehls Hotel is your address of choice in the Middle Rhine Valley, a World Heritage region, and situated on the banks of the Rhine just across the river from Koblenz' old town.The family-operated establishment in Koblenz, Diehls Hotel has been owned and run by the family for almost 95 years. With 67 individually furnished rooms, a-la-carte dining in our Restaurant "ClemenS", five banquet and seven conference rooms we invite private and corporate guests to enjoy a sophisticated ambiance and look forward to welcoming you! If you book your room on our website or contact us directly by phone, fax or mail, you will receive a free use of our hotel sauna. ... more   less 

Additional Information about Diehls Hotel

Address: Rheinsteigufer 1, 56077 Koblenz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Koblenz
Price Range: €104 - €185 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diehls Hotel 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Diehls Hotel Koblenz
Hotel Style:
#4 Luxury Hotel in Koblenz
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Questions & Answers

Here's what travellers have asked, with answers from Diehls Hotel staff and other travellers.
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Questions? Get answers from Diehls Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor overlooking the river”
auroraPOZ, 8 Sep 2016 | Read review
“go for a balcony room with a view of the Rhine ..worth the extra money”
768tourist, 10 Jul 2016 | Read review
“3rd floor has bigger rooms”
magdab597, 6 Jul 2016 | Read review
“Rooms facing The Rhine would be a lovely choice.”
  • An evening view from the restaurant terrace.
MayaTia, 25 Jun 2016 | Read review
“Higher floors (2 & 3 floors) views not obstructed by trees.”
bill_r154976, 6 Jun 2016 | Read review
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