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Hotel-Restaurant Burgschaenke

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Hotel-Restaurant Burgschaenke
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39 Reviews from our TripAdvisor Community

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Showing 22: English reviews
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The reception did not know about our booking, although it was paid for in advance and there had been several telephone calls and emails about the booking. They did not know how and when I had paid for the hotel. There was no heating in the room nor the bathroom. We were on the 2nd floor but there was no... More 

Helpful?
1 Thank Keith H
Herefordshire, United Kingdom
Level Contributor
109 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 26 August 2016

The photos on the website for this hotel are very generous, and were obviously taken just after the hotel had been refurbished. That must've been a while ago. We booked this specifically because it claimed the family room comprised two singles and a double. The room we received, was a double bed, and then two single mattresses propped up on... More 

Helpful?
1 Thank Andy G

Travellers are raving about these Koblenz hotels

Broughton, Flintshire, United Kingdom
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 August 2016

Our experience was not a bad one, just slightly strange. Our room was on the third floor which you had to climb two flights of creaky wooden stairs to reach. The rooms were quite small with not much room to move and the bathroom was very dimly lit, although the shower was good. The staff were ok and the surrounding... More 

Helpful?
Thank Andrea C
Edinburgh, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 August 2016

This is the second time that I have used this as a stop off driving back from Italy. Last year I chose a single room which was a bit like a cell at the back but this time I "pushed the boat out " and paid the extra tenner for a double. What a difference. Nice bright room with French... More 

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Thank 760alan
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2016

The hotel is located just about 100m from the Mosel River and has a perfect view from a couple of it's viewing points. The local Mosel wine is also very very good, especially when you're enjoying it on the hotel terrace. The dinner at the hotel restaurant was okay, but I waited almost an hour which is a little too... More 

Helpful?
Thank Rasmus E
Kolding, Denmark
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 July 2016 via mobile

The hotel itself is pretty average. This staff is very welcoming and helpfull in suggesting places to see. During our stay the wifi did not work, although the staff Said they were working on it. The garden is great and has noumerous viewpointa over the Mosel river. Don't forget to enjoy a bottle of the hotels own Wine.

Helpful?
Thank ClausEngholm
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 June 2016 via mobile

Very nice place in the heart of the rhine valley very close to koblenz and elz castle. Very accomodating and confortable. Super welcoming staff. Great wines and amazing honey all made on property!! What an amazing stay! Wait no longer, go!!

Helpful?
Thank David C
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2016 via mobile

notwithstanding a late afternoon phone call to anticipate a possible delay in the arrival (happened shortly after 10pm), no one was at the reception. tried to call the given cellphone number, with no success, thus forced to change hotel. the day after, i went again to the hotel and - astonishingly - was ordered to leave the hotel, otherwise they... More 

Helpful?
1 Thank stefadot
West Midlands
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 April 2016

We booked in advance and had a note telling us the Restaurant was shut Mon - Thur, so we went Sunday....Resturant and bar shut and miles to get anything at all. The place could be really nice but has been left very uncared for; the gardens and grounds need work to make them even safe and make something of the... More 

Helpful?
Thank family_in_Sutton
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 April 2016 via mobile

We stayed in a fairly newer part of the hotel at the back side. The check in was weird, the old entrance and check in counter were closed and you had to take the 2nd door to a small desk. There is no real 24 hour reception. Everything looks old and outdated. On the surface it looks clean but if... More 

Helpful?
Thank Dennis B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel is located only a few kilometers away from Koblenz in harmony with nature in the idyllic Konder Valley. Enjoy our spacious Gardens, coming some meters up river Mosel and the spectacular view over the River Mosel Valley. Our rooms come with tiling, sattelite tv, shower bath and hairdryer. Some rooms also have a safe, kettle, terrace or balcony. Enjoy our breakfast buffet or the traditional german food in our restaurant and enjoy a glas of delicious River Mosel Wine. You can find a lot of hiking trails and biking tracks through the River Mosel Valley. You can reach a lot of points of interest or shopping facilities in some minutes by car. The highway A61 is only 3 minutes away from us. It takes about 10 minutes to the Koblenz Railway Station in the center of Koblenz. ... more   less 

Additional Information about Hotel-Restaurant Burgschaenke

Address: Kondertal 2, 56075 Koblenz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Koblenz
Price Range: €43 - €68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel-Restaurant Burgschaenke 3*
Number of rooms: 23
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Questions & Answers

Questions? Get answers from Hotel-Restaurant Burgschaenke staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 18 good but don't have a single.”
 of 5 bubbles 760alan, 1 Aug 2016 | Read review
“last minute”
 of 5 bubbles nicolaw439, 30 Sep 2015 | Read review
“print off what is included in your booking”
 of 5 bubbles Gorwydd, 19 Aug 2015 | Read review
“Don't pick room 8. Hot and airless.”
 of 5 bubbles alan070, 9 Aug 2015 | Read review
“Open Terrace”
 of 5 bubbles 746arnabs, 15 Jun 2015 | Read review
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