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Mercure Hotel Plaza Essen

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#1 of 71 Hotels in Essen
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Mercure Hotel Plaza Essen
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462 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Tilburg, The Netherlands
Reviewed 3 weeks ago via mobile

On arrival I was given a warm welcome and automatically awarded an upgrade to a more luxurious room and given premium internet because of my loyalty status. Everywhere in the hotel there is a very pleasant scent. I haven't found the pool which supposedly is on the third floor - the floor where I stayed (according to the buttons in...

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Helpful?
Thank Rick v
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear Rick v. Thank you for rating us on tripadvisor. We are pleased that you enjoyed your stay at the Mercure Hotel Plaza Essen. Further we are glad to welcomming you soon again. During your next stay please do not hesitate to ask our Team-Members at the Front Office how you can get there. We hope that you enjoy your...

Hillerod, Denmark
Reviewed 4 weeks ago

A very nice and friendly hotel. Close to city center. Nice and friendly staff. Well assorted bar. Excellent breakfastbuffet with all you can dream of. And good espresso and capuchino. 10 minutes walk to main station and to city center.

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Helpful?
Thank Leif C
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear Leif C. Thank you for taking the time to rate us on tripadvisor. We are pleased that you enjoyed your stay at the Mercure Hotel Plaza Essen. Further we are very glad that you rated our Team as nice and friendly. Leif C., we wish you a Merry Christmas and hope to welcomming you soon again.

Reviewed 4 weeks ago via mobile

The hotel has clean and comfortable rooms. Roomsize is average: not really large but definitely not too small. Parking is 18 euros per night, quite expensive for a location outside citycenter. Breakfast is good and worth the extra euros if it's not included in your rate.

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Helpful?
Thank Michael W
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear Michael W. Thank you for rating us on tripadvisor. We hope you enjoyed your stay in Essen and we will be glad if you will be our guest also next time when your are in Essen. The Team of the Mercure Hotel Plaza Essen wish you are Merry Christmas.

Albignasego, Italy
Reviewed 4 weeks ago

I am traveling frequently to Essen. It remains my favorite hotel for my business travels. Clean, safe, silent room, 5 min taxi from the train station, close to a good restaurant area, excellent quality at breakfast. Service is very good. Very good quality-price. Only one missed point: no fitness/spa room.

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Helpful?
Thank Antonio L
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear Antonio L. Thank you for taking your time to rating us at tripadvisor. We are glad that you enjoyed your stays at the Mercure Hotel Plaza Essen and we are happy that you rated us as your favortie Hotel for your business travels. We are sorry for the inconvinience because we can not offer a fitness room. Maybe next...

Soest, The Netherlands
Reviewed 7 December 2016

Waa just for one night in Essen. The parkinggarage is convenient beneath the Hotel. I had a spacious Junior Suite. Spacious with a large balcony and great view. The bed has romantik lights as well and makes it Special for couples. Had dinner in the Bar. No menu but the friendly waiter gives you some Options. Good Food indeed. Breakfast...

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Thank PoggiBonsi2012
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear PoggiBonsi2012. Thank you for rating us on tripadvisor. We are glad that you enjoyed your stay at the Mercure Hotel Plaza Essen and hope to welcomming you again.

Lusaka
Reviewed 21 November 2016

After renovating all rooms, the hotel made a huge step forward. The interior designers made a very good job. The best reason to stay at Mercure Hotel Plaza Essen is the outstanding friendliness of the complete staff. Not only the receptionists (without any exception) but also the house-keeping is very friendly. I don't think it's just pretending, I really feel...

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Helpful?
Thank Marcel R
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear Marcel R. Thank you very much for rating us on tripadvisor. The whole Team of the Mercure Hotel Plaza Essen do their best to offer our guests the best service during their stay at our Hotel. We are very glad that you rated our Team as friendly and that you felt welcome during your stay at the Mercure Hotel...

Melbourne, Australia
Reviewed 25 September 2016

Freshly renovated rooms, clean and good service. Not far from major amenities including the main train station and restaurants. Only issue was the hard bed that made sleeping uncomfortable. If they can fix that, all would be well...

Review collected in partnership with Accorhotels.com
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1Thank Jaime_JW
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear Jaime_JW. Thnak you for taking your time to rate us on tripadvisor. We are pleased that you like our renovated rooms and that you rated our service as good. We hope to welcoming you again next time you visit Essen.

Muntelier, Switzerland
Reviewed 23 September 2016

Good location only 1 km from the main station, metro station to downtown in walking distance. Street in paralel to Bismarckstrasse is "Rütenscheider strasse" and has some restaurants to choose (all walking distance).( Don't take "La Bistacca", a steakhouse, expensive and bad, meat didn't seem to be fresh and to pay € 12,90 for a glass of Chianti is a...

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Ernst4000
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear Ernst4000. First of all: THANK YOU FOR YOUR RATING. We are happy that you enjoyed your stay in our Hotel and specially that you rate our Team as friendly and helpful. We are looking forward to welcoming you again.

Amsterdam, The Netherlands
Reviewed 16 August 2016 via mobile

First time at this hotel. I became a member of the Accor family so things are more easy. I must say some things are more easy but not all. I make a small resume : - check out the receptionist asked for my company information and that's somethings i already put into check in sheet online. ( not a big...

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1Thank Frank v
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear Frank v. Thank you for taking youre time to take part on our satisfaction survey. We are happy that you became a member of the Accor familiy and we are very glad that the service was good and professional to you. We are sorry for the inconvienience during your stay. We have a brand new coffee mashine and we...

Sydney, Australia
Reviewed 18 July 2016

We are spending four nights at this hotel and are very happy with the room, location and helpfulness of the staff. The bed was extremely comfortable. Just two things to note that aren't so good. First, we've found the shower very difficult to operate. This is the third Mecure Hotel we've stayed in during this trip and we had no...

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Helpful?
Thank FelicityB4
Margret L, Leiter Gästebetreuung at Mercure Hotel Plaza Essen, responded to this review

Dear FelicityB4. Thank you for your rating on tripadvisor. First of all we are proud that you rated us as an "excellent hotel". The renovation ends in September and we hope you will be our guest next time when you are in Essen again. Best regards

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Only 1.5 km from the city centre, the 4 star Mercure Plaza Essen offers 132 bright and comfortable rooms. The Essen trade show centre is 1.5 km away from the hotel. The A52 and A40 motorways are easily accessible. Within 200 m of the hotel are the Folkwang Museum and the Philharmonie Saalbau concert hall. The Boxengasse hotel bar is a popular place for a drink in the evening. Guests can enjoy our swimming pool and sauna. Basement car parking. ... more   less 

Additional Information about Mercure Hotel Plaza Essen

Address: Bismarckstr. 48-50, 45128 Essen, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Essen > Südviertel
Price Range: €65 - €183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Plaza Essen 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Accor Hotel Plaza Essen
Hotel Style:
#1 Luxury Hotel in Essen
#5 Romantic Hotel in Essen
#5 Business Hotel in Essen
#6 Best Value Hotel in Essen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Plaza Essen staff and other travellers.
2 questions
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Questions? Get answers from Mercure Hotel Plaza Essen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very good with bathtub.”
 of 5 bubbles LeifC844, 19 Dec 2016 | Read review
“518 is a good choice”
 of 5 bubbles PoggiBonsi2012, 7 Dec 2016 | Read review
“The privilege-rooms are well designed and spacious (38m2).”
 of 5 bubbles CraneT_12, 21 Nov 2016 | Read review
“Ask for a view over the courtyard.”
 of 5 bubbles FelicityB4, 17 Jul 2016 | Read review
“Top floor = nice quiet rooms”
 of 5 bubbles THE_Chris, 19 Jun 2016 | Read review
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