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    Mercure Hotel Duesseldorf Sud

    227 reviews
    #88 of 240 Hotels in Dusseldorf
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    Am Schoenenkamp 9, 40599 Dusseldorf, North Rhine-Westphalia, Germany
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    1 room, 2 adults, 0 children12
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    Traveller (21)
    Room & Suite (13)
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    Overview
    3.5
    227 reviews
    • Excellent16%
    • Very good45%
    • Average29%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “club carlson”(2 reviews)
    “restaurant staff”(3 reviews)
    “close to the hotel”(3 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Bar/Lounge
    4 Star Hotel
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    Contact Info
    Am Schoenenkamp 9, 40599 Dusseldorf, North Rhine-Westphalia, Germany See on map
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (227)
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    All reviewsclub carlsonrestaurant staffclose to the hotelbreakfast stafffirst floorshort staywalking distanceminute walkmotorwaycityeurokey
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    1 - 5 of 61 reviews
    Reviewed 30 January 2018

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    Review collected in partnership with Mercure Hotels
    Response from LangeDUS, Manager at Mercure Hotel Duesseldorf SudResponded 31 January 2018

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    Reviewed 7 November 2017 via mobile
    not bad...

    a fair hotel to stay for a night or more...we stayed for one night...the room was big enough but the bathroom and the shower were small a bit...they were clean...friendly staff...quick check in...it was a nice experience

    Thank Issa M
    Response from Alexandra H, Front Office Manager at Mercure Hotel Duesseldorf SudResponded 8 November 2017

    Dear Issa, Thank you for your comments. We are glad to read that you enjoyed your stay. To make your stay more comfortable we are renovating all our bathrooms till the end of February 2018. We are looking forward to welcome you again. Kind regards

    Reviewed 23 October 2017
    I found the Reception staff extremely rude, where were the friendly staff?

    Stayed one night at the week-end. Having stayed at numerous hotels in Düsseldorf and in Cologne (including Mercure) this really is the worst. Reception staff were rude, particulary on the Sunday morning. Breakfast was a ridiculous 18 Euros and was awful. Hot food - I...More

    Thank MidlandsButterNut
    Response from Alexandra H, Leiter Front Office at Mercure Hotel Duesseldorf SudResponded 30 October 2017

    Dear guest, Thank you for your comments. We are very sorry that the employees have not treaten you in the right way. the whole staff is able to communicate in English therefore we are sorry for the missunderstanding. We hope this experiences will not deter...More

    Reviewed 10 October 2017
    Unclean and depressing

    We ended up staying in this hotel as all others were booked. Firstly the hotel is over 10km out of Dusseldorf city so you do not have the option of coming and going from your room. Secondly the hotel looks like it was made out...More

    Thank DubaiFox
    Response from LangeDUS, Convention Sales Manager at Mercure Hotel Duesseldorf SudResponded 12 October 2017

    Dear DubaiFox thank you very much for taking time to inform us about your experience during your stay. We are glad to inform you that all our bathrooms will be renovated from end of month to february 2018. Maybe you will give us the chance...More

    Reviewed 17 September 2017
    Good hotel, friendly staff

    First time I found the location a bit strange but nowadays very convenient. Close to the Autobahn. Staff is friendly and swift with the check in. Rooms for Platinum members offers free usage of the minibar. In the morning you need a token to leave...More

    Thank PoggiBonsi2012
    Response from LangeDUS, Convention Sales Manager at Mercure Hotel Duesseldorf SudResponded 19 September 2017

    Dear PoggiBonsi2012 Thank you very much for your kind review. We love to read that you enjoyed your stay. Thanks again for your note regarding the token. We are sure this is a helpful advise for other guests as well. We would be glad if...More

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    About
    Amenities
    Top amenities
    Restaurant
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Meeting Rooms
    Conference Facilities
    Dry Cleaning
    Business Centre with Internet Access
    Laundry Service
    Banquet Room
    Multilingual Staff
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Restaurant
    Bar/Lounge
    Details
    Price range
    US$47 - US$217 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #12 Best Value Hotel in Dusseldorf
    #35 Business Hotel in Dusseldorf
    #52 Luxury Hotel in Dusseldorf
    Room types
    Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$47 - US$217 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #12 Best Value Hotel in Dusseldorf
    #35 Business Hotel in Dusseldorf
    #52 Luxury Hotel in Dusseldorf
    Room types
    Non-Smoking Rooms, Accessible rooms
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    Traveller (21)
    Room & Suite (13)
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    Business Centre & Event Rooms (1)
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    Questions & Answers
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    BostonChumley
    5 January 2017|
    Answer
    Response from ve_0517 | Reviewed this property |
    As far as I remember, no.
    0
    Votes
    Google Translation
    HandyAndyLondon_UK
    1 June 2015|
    Answer
    Response from DirektionDuesseldorf | Property representative |
    Dear Andy, we are sorry for the late respond- our restaurant and kitchen closes at 10.30 in the evening, so usually you can still order until this time. Our Hotelbar closes at 1.00 am for drinks.
    0
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    12
    Room Tips
    "Avoid it if you can"
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    "1st floor is very convenient."
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    "On site parking costs 10 euros per day. It may be cheaper if you order breakfast at the same time as booking..."
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    "rooms towards front side are more quite than backside - there you can hear noise of motorway and traffic"
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