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Novum Hotel Excelsior Duesseldorf

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Novum Hotel Excelsior Duesseldorf
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321 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Playa del Ingles, Spain
Reviewed 22 July 2014

We stayed three nights in this hotel which we booked six months ago. When we arrived there were roadworks right outside the hotel and also the floor we were on was being renovated and looked like we were in a half finished building. No one made us aware of this beforehand or even made mention of it on our arrival....

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1Thank Thomas M
Saint Louis, Missouri
Reviewed 16 July 2014

At first, we were disappointed in the room having just come from a great hotel in Amsterdam. After a day though, this hotel grows on you. Breakfast is a delight even though the attitudes of the Germans is somewhat rude. I do not hold that against the staff as I found that most Germans were somewhat rude. Might be a...

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Thank Randall L
Glasgow, United Kingdom
Reviewed 10 July 2014

This hotel was great find. clean, with friendly staff and excellent selection of food for breakfast and it was close to all main sights and shopping areas. Right next to underground - easy to move around city. The Hofgarten is just along the street

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1Thank Tom_MF
Seville
Reviewed 15 June 2014

Great hotel: - easy to get to from the airport, tube stop and tram stop only meters away - short walk to the Aldstadt, 5-10 mins strolling or one stop on the tube - friendly staff, very helpful - excellent breakfast choices - rooms are spacious, only negative is no air con. A great place to discover Dusseldorf; excellent value...

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2Thank jamjmiller
Reviewed 2 June 2014 via mobile

This hotel is right on the underground line at the nordstube stop so it is very easy to find when you get to Dusseldorf. From the main train station just buy an A ticket for metro travel and go to platforms 78 or 79...check the schedule. When you come out of the Underground, look for the hotel street and you...

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1Thank Shari H
California
Reviewed 17 May 2014

The exterior of this hotel is not as glamorous as shown in the professional photo - in reality it is located on a busy street (Kaiser), surrounded by commercial buildings. It is, however. well located once you get oriented. Hofgarten (an urban park) and the Melia Dusseldorf hotel are down the road on Kaiser Street, a short walk away. Altstadt...

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Thank AGTraveller
Tbilisi, Georgia
Reviewed 25 March 2014

The reception staff is terrible. The breafast staff more terrible. They dont laugh at all and talk to you with a nose-up ............. f b ,........ i have been visiting this hotel for business for several times and this year it was apeak. I will never come here again. I have a feeling that the staff is angry on the...

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1Thank Georgie A
Marjorie M, Manager at Novum Hotel Excelsior Duesseldorf, responded to this review

Dear georgiea5, Thank you very much for sharing your experience with us. It is a shame to hear that you left the hotel with such feelings. We are very disappointed to know that we did not meet your expectation regarding our services. We put all our efforts in making each of our guests feel at home, so we are deeply...

Trondheim, Norway
Reviewed 13 March 2014

We were three friends staying here for two nights. Our room was reasonably spacious, service at the reception was very good. There is also a quiet and nice bar at the reception area. It takes about 10-15 minutes to walk to the downtown area, and it is a similar distance to the Railway station. Wifi functioned well both in the...

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Thank Arvehj
New York City, New York
Reviewed 10 March 2014

This hotel is an excellent choice in Düsseldorf and here are the reasons why: * Location - the hotel is about a ten minute walk (slow) to get to the River Rhine and then it is about another five - ten minute walk (again, slow) to get to the Old Town. The hotel is also about 30 seconds walk to...

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4Thank Krinkles28
Brussels
Reviewed 6 March 2014

The Excelsior is an old fashioned German style hotel in a great location just 10 minutes walk from the Altstadt but with plenty of public transport options just outside. On-steet parking is also available around the hotel. Welcome at reception is rather... German ...but efficient. The rooms are large but with dated bathrooms. The hotel is very clean and well...

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Thank PGRBrussels

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome home in Novum Hotel Excelsior Dusseldorf. The central location allows both the business and the leisure travelers all the targets in Dusseldorf can be reached quickly and easily. The Novum Hotel Excelsior Dusseldorf is comfortable and contemporary in design. Functional rooms in different categories, free Wi-Fi and an extensive breakfast buffet await every visitor in a spacious hotel. ... more   less 

Additional Information about Novum Hotel Excelsior Duesseldorf

Address: Kaiserstr. 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Hotel Excelsior Duesseldorf)
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: €46 - €229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Excelsior Duesseldorf 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Excelsior Hotel düsseldorf
Hotel Style:
#9 Family Hotel in Dusseldorf
#17 Romantic Hotel in Dusseldorf
#23 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Novum Hotel Excelsior Duesseldorf staff and other travellers.
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Questions? Get answers from Novum Hotel Excelsior Duesseldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are of varying size and decor”
DBKHCastleford, 2 Jan 2017 | Read review
“My room was toward the main street (Kaiserstrasse) on the second floor, but street noise did not disturb.”
JukkaPaananen, 8 Oct 2016 | Read review
“Rooms with balcony are spacious”
WindyRoad, 26 Jul 2016 | Read review
“Rooms that overlook the side street are very quiet.”
cliffw566, 28 Dec 2015 | Read review
“level 4 was lovely and quiety”
725judithb, 12 Nov 2015 | Read review
5 of 5