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Novotel Dusseldorf City West

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530 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Protea Banks, South Africa
Reviewed 2 days ago NEW

We have been coming to the BOOT Show in Düsseldorf for the past 7 years and always stayed at this hotel. Our duration of stay is usually up to 14 days. We are very happy in our bright, cosy room. The linen is particularly of excellent quality. Everything in the room is working and functional. Minibars are no longer stocked...

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Helpful?
Thank rolandmauz
Reviewed 6 days ago NEWvia mobile

Novotel city west delights you with Prompt service, clean rooms and reasonably spacious rooms for the price. The location is convenient. Breakfast was decent. The Bar isn't very happening and is mostly for inhouse guests. Don't expect to entertain your guests in the restaurant or the bar here since they are minimalistic.

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Thank harssha s
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Harssha, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager

Tel Aviv, Israel
Reviewed 1 week ago via mobile

Hi, I stayed for 1 night because of a business trip. The hotel was ok, old rooms, and the bed wasn't that comfortable. But the property (include the room) was super clean and quite. The chocolate at my room was a nice surprise- I like it. The coffee machine in the room had few flavors and I also received fresh...

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Thank MaayanLior
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel Guest, Thank you for your sharing your experience regarding your stay at the Novotel Düsseldorf City West. Be sure we strive to continuously improve the quality of our services. We hope to see you again in Düsseldorf. Sincerely, Annick Richard Executive Manager

Singapore, Singapore
Reviewed 2 weeks ago via mobile

We checked into this hotel, lobby was welcoming and spacious. Pertaining to the room, we were quite happy with the layout and amenities in the room. We thought Having a cupboard instead of shelves would be better and more tidy. The in-house restaurant was also generous in their offerings.

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Thank thomas88k
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Thomas, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager

Newcastle upon Tyne, United Kingdom
Reviewed 13 December 2016 via mobile

Stayed here for 2 nights . Good rooms and breakfast plenty choice.staff friendly and a short tram car ride to loads of stuff. Would highly recommend.dusseldorf great for a night or and friendly people.

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Thank walter h
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Walter, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager

Brisbane, Australia
Reviewed 10 December 2016

Location wise, the hotel is situated in close proximity to the Dusseldorf Airport. The hotel has excellent conference facility, brightly lid lobby, clean and spacious rooms, with sauna and a well-equipped gym. The establishment is staffed with English and German speaking staff that are helpful, courteous and ever ready to come to the aid of any visitor. Its restaurant, Novo,...

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1Thank W LM Singapore
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Novotel guest, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

London, United Kingdom
Reviewed 25 November 2016

I have stayed here on a couple of occasions when the hotel has been utilised by my company for business meetings. The public areas are modern in design and comfortable , especially the bar and restaurant areas. The bedrooms are spacious and comfortable enough with a large bed and room for a sofa area and a decent sized desk, but...

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Thank Steve_of_N21
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear Steve, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager

Nantes, France
Reviewed 24 November 2016

Very nice hotel not far from city center and in the business center from Düsseldorf. Very easy to reach by car. The staff is very friendly and always helpfull. The room is very big and spacious, the furniture a little bit old faschion. Great that you have coffee and tee facilities in the room. The bar is nice and cosy....

Review collected in partnership with this hotel
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Thank alicerI4171VD
Annick R, Manager at Novotel Dusseldorf City West, responded to this review

Dear Alice, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager

Reviewed 3 November 2016 via mobile

Nice hotel pleasant staff, room clean and comfortable. The hotel is handy for the main road and metro a bit far out from the city centre there is taxi rank outside the hotel and it costs about 15 Euro's to the old town

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Thank John D
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

Dear John, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. We hope to see you soon again. Sincerely, Annick Richard Executive Manager

Sao Paulo, Brazil
Reviewed 29 October 2016

Review collected in partnership with Novotel Hotels
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Thank DennisdosSantos
Annick R, Guest Relations Manager at Novotel Dusseldorf City West, responded to this review

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Novotel Dusseldorf City West is located in the Seestern business centre, 4 km from the city centre and 6 km from the airport and exhibition centre. 232 airconditioned rooms, 11 multifunctional conference rooms, a fitness centre with sauna and steam bath as well as our restaurant with terrace invite you to enjoy your stay at our 4 star hotel. Business and leisure travellers appreciate the transport connections to the Old Town and motorway plus the free airport shuttle in the morning and evening. ... more   less 

Additional Information about Novotel Dusseldorf City West

Address: Niederkasseler Lohweg 179, 40547 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: €52 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Dusseldorf City West 4*
Number of rooms: 42
Reservation Options:
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Also Known As:
Novotel Dusseldorf City West Hotel
Novotel Hotel düsseldorf
Accor Duesseldorf City West
düsseldorf Novotel
Hotel Style:
#12 Family Hotel in Dusseldorf
#23 Luxury Hotel in Dusseldorf
#41 Business Hotel in Dusseldorf
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Questions & Answers

Questions? Get answers from Novotel Dusseldorf City West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors better but no real change in size of rooms - marginally better toiletry - don't bother getting upgraded - not worth it.”
 of 5 bubbles veenayc, 8 Oct 2016 | Read review
“Top floor is best”
 of 5 bubbles Superhoopa, 24 Jun 2016 | Read review
“All rooms i got look similar. 6-7th floor appear to be more fresch.”
 of 5 bubbles George999999, 19 Jun 2016 | Read review
“Ask for non-smoking if you are not a smoker”
 of 5 bubbles GBO-00, 11 Jan 2015 | Read review
“I stayed on the second floor and that seemed fine.”
 of 5 bubbles Boalers, 7 Dec 2014 | Read review
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