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Novotel Dusseldorf City West

Traveller (123)
Room & Suite (26)
Dining (7)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
The Novotel Dusseldorf City West is located in the Seestern business center, 4 km from the city center and 6 km from the airport and exhibition area. 232 rooms, 11 multifunctional conference rooms, a restaurant and a bar as well as a fitness center with sauna and steam bath makes you enjoy your stay at our 4 star hotel. Business and leisure travellers appreciate the good transport connections to the city center as well as the good connecting with the motorway nearby.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS

Location

Full view
62Somewhat walkable
Grade: 62 out of 100
22Restaurantswithin 1 km
3Attractionswithin 1 km
715Reviews
147Photos
2Q+A
21Room tips
Traveller rating
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  • 17
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Popular mentions
room service is below average room and bath room need upgrading good hot water location is OK staff are not welcoming no milk from day one room survive didn't fill the coffee bags daily toilet seat is close to the wall not enough room
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Booked for 5 nights at the hotel, location was convenient for me not far from the city centre and old town close to airport as well Had lunch at the restaurant good food variety the manager there (Egyptian I think called Mina) did the extra mile to please us. The bar service is
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Response from Annick R, Manager at Novotel Dusseldorf City West
Responded 2 weeks ago
Dear Mr Khalame, thank you for sharing your experience regarding your stay at the Novotel Düsseldorf City West. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to see you again in Düsseldorf. Sincerely, Annick Richard Executive Manager
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We arrived in Novotel Dusseldorf Jan 16, 2019 it was ok the hotel is not in great condition but ok to stay for few nights. 2nd day we just stay in the room in the morning to do our office stuff housekeeping knock and i said later this afternoon, after few mins another knock
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Room was entered by staff by knocking and entering simultaneously with us inside. Told them to clean after 2pm, was not done. Sheets were not changed the following day too. Towels were removed and not replaced, even after request. Parking 18EUR per night. Ongoing renovation in
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Response from Annick R, Manager at Novotel Dusseldorf City West
Responded 22 Jan 2019
Dear Pluto, we are really sorry about the experience you made in our hotel. Be sure this is not our standard and that we will clear this matter. Please accept our apologies therefore. Best regards, Annick Richard Executive Manager
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Hotel is in the business district, and I would say it is intended primarily for business people. Not far from the town (Alt Stadt). Near the metro station, although he is not far off. The rooms are beautiful decorated, the beds comfortable ... Breakfast is excellent. I had the
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Review collected in partnership with Accorhotels.com
Response from Annick R, Manager at Novotel Dusseldorf City West
Responded 17 Jan 2019
Dear Novotel guest, we very much appreciate your comments regarding your stay at the Novotel Düsseldorf City West. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Annick Richard Executive Manager
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Clean bathroom
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123456
was kostet das parken und was kostet das frühstück ?
Parken ist inklusive wenn sie Park , sleep & Fly buchen für 129€! Frühstück ist nicht enthalten kann aber dazu gebucht werden! Den Preis müssen sie sich am besten beim Hotel erfragen!
0 votes
"Just the usual – get a room away from the elevators to reduce noise."
"Upper levels are good in terms of view"
"Higher floors better but no real change in size of rooms - marginally better toiletry - don't bother getting upgraded - not worth it."
"Top floor is best"
"All rooms i got look similar. 6-7th floor appear to be more fresch."
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12345
PRICE RANGE
US$53 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel dusseldorf city west hotelnovotel hotel düsseldorfaccor duesseldorf city westdüsseldorf novotel
LOCATION
GermanyNorth Rhine-WestphaliaDüsseldorf
NUMBER OF ROOMS
232
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