We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

INNSIDE by Melia Dusseldorf Seestern

Traveller (187)
Room & Suite (77)
Video (1)

About

Location
Cleanliness
Service
Value
Restrained elegance and pure design welcome you. The special accent of the hotel is the exposed concrete wall with embedded glass rods, which connects the hotel building with the hotel rooms tract. Clear lines and shapes, precious materials and an extraordinary interior characterize the design of the 126 rooms. The bathroom in glossy black and stainless steel underline the extravagant atmosphere. The restaurant DADO offers throughout the day a high-quality gastronomic offer and a central meeting place for lunch, dinner and the cappuccino in between. The team presents fine wines and a large variety of beverages at the bar. Enjoy the wellness center with sauna, infrared cabin, relaxing area and fitness facilities. Comfortable anywhere: The tram stops right outside the door. Fast connections to the exhibition ground (4 km) to the airport Düsseldorf International (5 km) and in the center of Düsseldorf. Very good transport links to the A1 / A3 / A52. The banks of the river Rhine with a lovely running track, the public swimming pool Lörick and the cinema can be reached in a few minutes. Every Wednesday there is a weekly market on the Niederkasseler Lohweg.
Read more
Property amenities
Fitness Centre with Gym / Workout Room
Room service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
Show more
Room features
Non-smoking rooms
Good to know
HOTEL STYLE
Trendy
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
22Restaurantswithin 1 km
3Attractionswithin 1 km
659Reviews
235Photos
6Q+A
23Room tips
Traveller rating
  • 200
  • 273
  • 116
  • 43
  • 27
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
My stay was perfect. The staff was friendly and very helpful. The room was modern, clean and comfortable. The area where is located is very nice and residential. Very close as well to the city center, only a few stops away. The U-bahn was walking distance. A few nice restaurants
Read more
Response from KYergk, Manager at INNSIDE by Melia Dusseldorf Seestern
Responded 4 weeks ago
...and your feedback is "perfect" as well VeronicaVP. :-) I would like to thank you personally for having taken the time to share it here on TripAdvisor. I highly appreciate it! We are very pleased to read that you had a good time with us. In particular, thank you so much for your lovely comments about our staff. It will be a great pleasure to share your kind words with the entire team. We are already looking forward to welcoming you back in Düsseldorf in the hopefully near future and remain with best wishes and kindest regards, Kutlay Yergök General Manager
Read more
Hotel's Favourite
The room is quite specious with an unusual open plan see through bathroom. Thankfully the toilet is in a private little room and isn't see through! Unfortunately there wasn't a safe deposit box in the room and there was no body cream in the bathroom. Apart from that it had
Read more
Response from KYergk, Manager at INNSIDE by Melia Dusseldorf Seestern
Responded 11 Feb 2019
...and this is a "Great" review for us.Thank you so very much for taking the time to share it on TripAdvisor Judi W. :-) I appreciate it very much and I am so happy to read that you had a nice stay. Your kind words mean the best motivation for us to keep up our daily efforts in making our guests feel welcome! Please rest assured that I will share your comments and praise with the entire Team. We look forward to welcoming you back at INNSIDE Düsseldorf Seestern in the hopefully near future and remain until than with kindest regards, Kutlay Yergök General Manager
Read more
It sounds ridiculous that you pay rent every day but missing out to refill the complimentary bottle of water. When asking housing keeping to provide it, the front desk said they were off duty and complimentary bottle of water is not a must! I can’t ask for it but beg for it
Read more
Response from KYergk, Manager at INNSIDE by Melia Dusseldorf Seestern
Responded 24 Jan 2019
Dear Smart C, Thank you very much for sharing your feedback with us on TripAdvisor. Your honest opinion is very important to us, as it only helps to improve our performance where necessary. First of all I would like to apologize to you very much, that we left such a bad impression and disappointment regarding our service at our reception! The described situations really do not reflect our actual warm and professional service and please trust that we take your comments very serious. Therefore I shared your feedback already with my team in order to make sure that our staff will be trained again accordingly. I already promise that my team and I will do our best to regain your trust and make you feel nothing but more than welcome again in the future! Surely hoping to be your host again during your future stays in Düsseldorf I remain with kindest regards, Kutlay Yergök General Manager
Read more
Spent there three days this December. It was very hot in the room when I arrived and couldn't find a way to turn of heating. Asked the frontdesk person and her answer was that "there must be some switch somewhere". It was indeed a switch behind TV, but did not react on turning.
Read more
Response from Kutlay Y, Manager at INNSIDE by Melia Dusseldorf Seestern
Responded 26 Dec 2018
Dear Tomaz_Tercek, Thank you very much for your recent stay in our hotel and for taking the time to share your stay experience with us on TripAdvisor. Your personal impressions are very welcome to us, as they mean the best support in order to achieve the high standards we aim for. I honestly feel deeply sorry to learn, that we disappointed you so much and clearly let you down with our missing personal care and customer service, especially when overall you enjoyed our hotel. Please let me present my honest apologies to you for this. It is my dearest wish to prove you that we surely can do better than this and therefore I kindly ask to get in touch with me personally via kutlay.yergoek@melia.com next time! I already promise you today, that my team and I will convince you about our actual warm and attentive service during your next stay! Hoping for your reply and the chance to welcoming you soon again I remain with seasonal greetings and best wishes for the new Year! Kutlay Yergök General Manager
Read more
I spent the 8 december night in tris hotel and I've met the most unkind girl I've ever met in a 4star hotel. She and her boss (a man) were the coldest people I've ever met in a reception. Not a smile, the electronic key didn't work and I head to ask for re magneting it at last 4
Read more
Response from Kutlay Y, Manager at INNSIDE by Melia Dusseldorf Seestern
Responded 26 Dec 2018
Dear Ale G, Thank you very much for taking the time to provide us your feedback on TripAdvisor. The honest opinion of our guests is always very welcome to us, as it means big support in order to optimize our daily performance. I honestly apologize to you for the unlucky experience with our hotel! Please let me assure you that your described service attitude really doesn´t reflect our usual warm and professional service. However we take your feedback very serious and therefore I shared it already with the entire Team. I truly hope you accept my sincere excuse and that you will give us another chance to convince you about our actual standard during your next travel to Düsseldorf! Wishing you all the best for the new Year I remain with kindest regards, Kutlay Yergök General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementINNSIDE by Melia Dusseldorf Seestern
Innside Room Queen Bed
Photo provided by managementINNSIDE by Melia Dusseldorf Seestern
Innside Room Twin Bed
Photo provided by managementINNSIDE by Melia Dusseldorf Seestern
Innside Deluxe Room
Photo provided by managementINNSIDE by Melia Dusseldorf Seestern
Bathroom Bathtub
Photo provided by managementINNSIDE by Melia Dusseldorf Seestern
Innside Room Bathroom
PreviousNext
12345616
what time do trams stop?
Check rheinbahn englisch site local Public Transport
3 votes
Show all answers
Hi, What is the best way to travel to the hotel from Düsseldorf Airport?
Street car to Mai train station and then airport train. A bit lengthy but safe clean and reliable. Taxi of course easy but traffic can be bad, so watch out. Trains always in time
0 votes
Show all answers
Are you close to the Christmas Markets? Will it be easy to get to to visit the market from your hotel?
Hello😊as mentioned above the hotel is in the business district, however there are lots of transporting option... Hope you have a wounderful time at the christmass mart😊 I loved being there. Enjoy your trip.
1 vote
Show all answers
PreviousNext
12
"trash remained in room after cleaning and not refill complimentary bottle water in next day, poor house keeping! Ridiculous!"
"Vary big room, perfect bath/shower, clean, but smell of cigarette at the night from the toilet"
"Just ok. Acceptable"
"The room service workers shouldn't tuch on the personal stuff of the guests"
"Choose another Hotel in the area (Novotel or Mercure)"
PreviousNext
12345
PRICE RANGE
US$50 - US$542 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
innside premium hotels dusseldorf seestern hotelsol melia düsseldorf
LOCATION
GermanyNorth Rhine-WestphaliaDüsseldorf
NUMBER OF ROOMS
126
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing