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Mercure Hotel Duesseldorf City Center

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Traveller (276)
Room & Suite (113)
Dining (15)
Overview
Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia Germany See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (933)
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Traveller rating
92
167
87
36
18
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LanguageEnglish
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92
167
87
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18
Show reviews that mention
All reviewsold towntrain stationmain stationmin walknice hoteldouble roombreakfast was excellentan upgradefresh fruitcomfortable staynice barair conditioningconvenient locationbusiness tripbars and restaurantscityminibar
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1 - 5 of 400 reviews
Reviewed yesterday

This was by far the worst room in a 4-star hotel I have even slept in (I travel a lot and usually sleep in 4 star hotels or IBIS). The room (301) was very small, with tiny shower, dirty spots on the carpet, the bed...More

Review collected in partnership with Accorhotels.com
Thank emilio5934
Reviewed 6 days ago via mobile

This is not a luxury hotel, but neither is the price. It’s located near the train station, which is handy. It’s about a 10 minute walk to Königsallee and 15 to the Altstadt. I think the single rooms are somewhat dated and could do with...More

Thank Dimmie
Response from Sven_Schlueter, General Manager at Mercure Hotel Duesseldorf City CenterResponded 4 days ago

Thank you for your positive feedback, the nice comments on the value and the breakfast and also for your critique and suggestions on improvement regarding the room. We take your input very seriously and I have already discussed it with the managers and colleagues in...More

Reviewed 4 weeks ago via mobile

Stayed overnight recently with friends. Hotel was full so busy at checkout. 20 min walk to Altstadt and shops etc. Bar was fine. Breakfast seemed expensat 19 euro so we ate that locally elsewhere. Staff were friendly and efficient. Our room was a larger one...More

1  Thank andymorri1
Response from Sven_Schlueter, General Manager at Mercure Hotel Duesseldorf City CenterResponded 2 weeks ago

We are much obliged to you for the positive assessment and the great remarks on the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our...More

Reviewed 4 weeks ago via mobile

Occasion We were here for a city trip. We stay at Accor hotels most of the time because of our membership level. Impression First impression is good. We came in late but the receptionist was very nice and gave us everything we needed. The hotels...More

Thank Paul T
Response from Sven_Schlueter, General Manager at Mercure Hotel Duesseldorf City CenterResponded 2 weeks ago

I would like to offer my sincere apologies for the faults and human errors regarding the house-keeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make...More

Reviewed 4 weeks ago via mobile

Nice location and nice rooms, BUT not so clean! The bathroom is full with the Cleaner's red-dyed hair! And no one took our cups and cleaned them since yesterday! And one of the power plugs is not working!More

1  Thank Manar a
Response from Sven_Schlueter, General Manager at Mercure Hotel Duesseldorf City CenterResponded 4 weeks ago

I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. Sorry to learn that our house-keeping was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful...More

View more reviews
About
Description
The Mercure Hotel Duesseldorf City Center offers 163 rooms and is located in the heart of Dusseldorf between main railway station and Koenigsallee is only 800 m away. Providing ideal access to the exhibition ...More centre and the international airport just 10 km away, the Mercure hotel also features the Apero bar, the Quatre Saisons brasserie, a terrace and three conference rooms. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Fitness Centre with Gym / Workout Room
Pool
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
163
Price range
US$82 - US$299 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Hotel Duesseldorf City
,
Mercure Duesseldorf City Center
,
Mercure Hotel düsseldorf
Location
Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
163
Price range
US$82 - US$299 (Based on Average Rates for a Standard Room)
Also Known As
Mercure Hotel Duesseldorf City
,
Mercure Duesseldorf City Center
,
Mercure Hotel düsseldorf
Location
Germany > North Rhine-Westphalia > Dusseldorf > Stadt-Mitte
Photos
Traveller (276)
Room & Suite (113)
Dining (15)
Nearby
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Questions & Answers
Ask a question
A67W
27 October 2016|
AnswerShow all 7 answers
Response from Sven_Schlueter | Property representative |
If the Privilege is still too small for you you can buy an upsell direct in the hotel. Great offer - Privilege Suite for additional 40€!
1
Vote
VixyPixy
30 August 2016|
AnswerShow all 4 answers
Response from Buddhatraveller | Reviewed this property |
I'd ask the hotel directly. That is their job after all. And this one has verry good service so I would not hesitate to ask.
0
Votes
Google Translation
Prigurt
14 June 2016|
AnswerShow all 10 answers
Response from abneez | Reviewed this property |
Hi Prigurt, From my experience, it was quite quiet in this neighbourhood. No bad traffic even. Only few parking spots. Somehow I didn't see this as real city centre. (no shopping street/malls but just normal shops and a lot... More
2
Votes
Room Tips
"310 was very comfortable and has a good layout"
Read review
"no comment....."
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"apartment are nice and roomy"
Read review
"Go for the bigger rooms"
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