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Holiday Inn Dusseldorf Airport Ratingen

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564 Reviews from our TripAdvisor Community

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Showing 267: English reviews
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Cascais, Portugal
Reviewed 3 days ago NEW

This is a Mercedes hotel. German quality in every detail. The bar is welcoming as well as the restaurant. Surprisingly green surroundings. The staff is professional and the rooms is exactly what you can expect. Big comfortable beds, lots of space, nice bathroom and so forth. A room to spend time in. There are possibilities to eat outside, pool area,...

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Helpful?
Thank mikaelranggard
Madison, Wisconsin
Reviewed 1 week ago

There is a pool that looked good, so this would be ok for family's on their way in or out of the airport. Some food options close, the hotel restaurant and bar is typical. They provide decent food at a good price. The rooms are OK as well, normal sized rooms, clean but could use an update soon. Actually had...

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Thank Eric J
Reviewed 2 weeks ago

The hotel is located near the airport, just 5 min with the free airport shuttle. The room was nice with a really comfortable bed. The restaurant served quite good dinner and the breakfast was good enough and I was not hungry afterwards :)

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Helpful?
Thank Anna W
Nijmegen, The Netherlands
Reviewed 3 weeks ago

The hotel is located 6 car minutes from Dusseldorf Airport, reason why we decided to book a room here. At arrival we parked our car on the hotel parking place, costing 10 euro for a night. The lady at the lobby was very friendly and checked us quite efficient in. We got a room at the ground floor, free of...

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Helpful?
Thank JW_Dam
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear JW_Dam, Thank you for sharing the details of recent stay with us. I'm grateful to you for choosing to spend the night at our property for your early flight. I appreciate your kind words for the service from our hotel staff and your appreciation of our amenities like the free WiFi and bottled water. However, I'm disappointed to learn...

Dudley, United Kingdom
Reviewed 4 weeks ago

Checked into this huge sprawling hotel not for the first or second time. Thought I would return the rental car to the airport as the hotel had a shuttle - apart from a 20 minute plus wait after having to phone them. I took a taxi. On arrival was told I had a room upgrade; however it looked pretty bog-standard...

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Helpful?
Thank nr8209
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear nr8209, Thanks for your candid remarks on your recent stay with us. It's good to know that you had a comfortable sleep as seen in your ratings. On the other hand, it is disconcerting to know that your stay was not a complete success because of some issues with the service from our restaurant staff. It is IHG's goal...

Livorno, Italy
Reviewed 4 weeks ago via mobile

IT s not my first time year and I confirm my positive impressions. Good rooms clean very close to the airport very close to the city and complimentary shuttle to the airport. Prices are OK. Will come back

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Thank Daddikai
Reviewed 26 February 2017

Even if the description says that the hotel is very close to the airport, you need a taxi to get there. It is more or less 2 km. The shuttle bus offered by the hotel costs as much as the taxi so it does not make sense to use it. The rooms are ok, not too big but good for...

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Helpful?
Thank Ali D
Management response:

Dear Ali D We regret that you were not fully satisfied with the service we offer. Our shuttle to the airport runs frequently and is free of charge for our guests. Please excuse if there was a misunderstanding. If you like other things for your breakfast, like scrambled eggs, omletts or gluten free meals, please do not hesitate to ask...

Reviewed 6 December 2016 via mobile

Hotel rooms are outdated and lack North American amenity expectations. Broken tiles in shower and drop ceiling in bathroom is is disrepair. The onsite pub is cute - and the food and beer is good. Lunch in the Terra Mia restaurant is not inexpensive. Heating is poor throughout the hotel with a multitude of space heaters labouring to keep the...

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Helpful?
Thank Trevor B
Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Trevor B! Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Reviewed 3 December 2016 via mobile

I really like to stay at this hotel. First time it was 6 years ago and since then almost yearly. Good to see improvements in the internet network. The rooms are nice and you feel welcome. Breakfast very good. The personnel, especially the people from the restaurantag breakfasf time are very supportive and helpful. I can see the same faces...

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Helpful?
Thank Luminita M
Los Angeles, California
Reviewed 1 December 2016

We wasted a lot of time looking for this hotel's shuttle at the airport because the hotel clerk directed us to go to "Terminal B." In fact, we discovered, Dusseldorf has only one terminal, with gates designated A, B or C. Maybe a problem of translation. At the hotel, after sending us to a room with one bed, the clerk...

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1Thank Fastenyourbelt
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Fastenyourbelt, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your generous individual rating, particularly highlighting the quality of sleep you have had including our hotel rooms, I regret to learn about your dismay towards the shuttle service's hours of operation, which may have inconvenienced you during your stay....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Duesseldorf Airport-Ratingen - Your hotel for an excellent overnight stay! Only 4 km from Dusseldorf International Airport and with our complimentary airport-shuttle, you will spend less time in traffic and more time on doing what you came for. Whether you are coming to Dusseldorf to visit the fairs CPD, GDS, ProWein, Newcast ,IBA or for business, we are the ideal hotel for you!Just 9 km from the trade fairground Dusseldorf, the Holiday Inn Duesseldorf Airport-Ratingen is your best choice in the 4-star category. Amenities such as air-condition, free wireless LAN access, work desk, plush towels, luxurious bedding or the largest rooms in town (25-30 sqm) mean every night is a great night and every day starts right. The industrial area with companies like Nokia, Mitsubishi or Hewlett Packard is within short distance. After your business day, you can take a dip in our pool, enjoy a freshly draft beer in our bar Pub with your colleagues or test the great food in our restaurant terra mia . During the summer months you can relax in our summer garden around the pool. From a great breakfast to start the day to a relaxing meal in the evening our team looks forward to welcoming you. We re here, ready with all you need to make your trip a success. ... more   less 

Additional Information about Holiday Inn Dusseldorf Airport Ratingen

Address: Broichhofstrasse 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: €45 - €329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Dusseldorf Airport Ratingen 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Holiday Inn Dusseldorf Airport Ratingen Hotel
Holiday Inn düsseldorf
düsseldorf Holiday Inn
Hotel Style:
#52 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dusseldorf Airport Ratingen staff and other travellers.
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Questions? Get answers from Holiday Inn Dusseldorf Airport Ratingen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mention good wifi if you need that.”
EricJ942, 14 Apr 2017 | Read review
“Take a room at the back side, more quite.”
JW_Dam, 1 Apr 2017 | Read review
“Be prepared for a hike to your room”
nr8209, 23 Mar 2017 | Read review
“Choose the ground floor if you have heavy luggage. There's no elevator.”
Fastenyourbelt, 1 Dec 2016 | Read review
“Ground floor very convenient”
  • Sink - plenty of room
  • Big bath
  • Internet instructions (1)
  • Internet instructions (2)
  • Quiet, green courtyard
  • Spacious
RodneyfromLondon, 24 Nov 2016 | Read review
5 of 5