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Holiday Inn Dusseldorf Airport Ratingen

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Holiday Inn Dusseldorf Airport Ratingen
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548 Reviews from our TripAdvisor Community

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Showing 260: English reviews
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Reviewed 6 December 2016 via mobile

Hotel rooms are outdated and lack North American amenity expectations. Broken tiles in shower and drop ceiling in bathroom is is disrepair. The onsite pub is cute - and the food and beer is good. Lunch in the Terra Mia restaurant is not inexpensive. Heating is poor throughout the hotel with a multitude of space heaters labouring to keep the...

Thank Trevor B
Alarik W, Front Office Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Trevor B! Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better...

Reviewed 3 December 2016 via mobile

I really like to stay at this hotel. First time it was 6 years ago and since then almost yearly. Good to see improvements in the internet network. The rooms are nice and you feel welcome. Breakfast very good. The personnel, especially the people from the restaurantag breakfasf time are very supportive and helpful. I can see the same faces...

Thank Luminita M
Los Angeles, California
Reviewed 1 December 2016

We wasted a lot of time looking for this hotel's shuttle at the airport because the hotel clerk directed us to go to "Terminal B." In fact, we discovered, Dusseldorf has only one terminal, with gates designated A, B or C. Maybe a problem of translation. At the hotel, after sending us to a room with one bed, the clerk...

Thank Fastenyourbelt
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Fastenyourbelt, Thank you for taking the time to share your recent experience at our hotel. While we are pleased with your generous individual rating, particularly highlighting the quality of sleep you have had including our hotel rooms, I regret to learn about your dismay towards the shuttle service's hours of operation, which may have inconvenienced you during your stay....

Reviewed 30 November 2016

I am not usually one for writing a bad review, but I couldn't leave other people to be ripped off and left disappointed like I am. Hotel reception staff were lovely & helpful, cannot really fault them, but the restaurant was horrendous. Initial welcome was okay and I was taken to my table, placed my order of rump steak, fries...

Thank Harley1410
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Harley1410, We are grateful to you for being one of our guests at Holiday Inn Dusseldorf Airport Ratingen DEU, and getting out of your way to leave us your feedback. We are pleased to know that you found the service of our reception staff lovely & helpful. However, we understand that your stay was not a complete success because...

London, United Kingdom
Reviewed 24 November 2016

As so often with big hotel chains, words like “Airport” (in this case) or “Downtown” do not always mean the hotel is very close to the location mentioned; in this case the name was accurate insofar as it exists almost entirely to serve passengers and has a very efficient shuttle, but it is a 15-minute drive to/from the airport, unlike...

Thank RodneyfromLondon
Telford, United Kingdom
Reviewed 14 November 2016 via mobile

This typical Holiday Inn has undergone a recent refurb and in all honesty it needs another. The work was clearly done on a shoe-string budget and does not give a feeling of quality. Given the above and the corresponding high room rate then there is a definite disconnect here. Highlights: Breakfast - good Shuttle - unreliable Bar - dated and...

Thank Andy810
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Andy810, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our breakfast options to be good. However, we would like to apologize for falling below your expectations regarding our facilities and shuttle service. We also regret the issues you had at our bar. Your feedback...

Budapest, Hungary
Reviewed 10 November 2016

I stayed one night, because I had an early flight from DUS AP. Pros: - free shuttle - close to AP (4km) - reasonable pricing - free wifi with good High Speed service Cons: - no recognition as an IHG Paltinum member - no upgrade at all (they were full, but I reserved 3 weeks earlier my room) - very...

Thank Sandor S
Alarik W, Front Office at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Sandor Thank you for your feedback. We can only check the day itself if we can provide our IHG Gold or higher members an upgrade as we do not know 3 weeks prior how we are going to be booked. The shuttle is only scheduled in the morning between 4.20 and 10.20, afterwards it is on demand and availability...

Foligno, Italy
Reviewed 29 October 2016

I was there together with my Promass team from October 18th through the 26th, in occasion of the K-Fair. My room was 148 with a double bed. The hotel is quite, located not too far from the airport and also 15' drive to the Exhibition. The rooms are nice and clean. They have a restaurant where they serve breakfast, lunch...

Thank Gianluca B
Alarik W, Front Office at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Gianluca We are very pleased to hear that you enjoyed staying with us and we are looking forward to welcoming you as well for the next K-Fair. Till then all the best and kind regards Your Holiday Inn Düsseldorf Airport - Ratingen - Team

Eppingen, Germany
Reviewed 20 October 2016 via mobile

During my visit in this hotel I had various challenges. The light in the room was very dark, and in the bathroom. It was too noisy. The door alarm for a fire door close to my room was bothering and the stuff had no key to switch off. Positiv was the comfort of the bead himself. Pillow and catraca was...

Thank michaelsO29VM
Alarik W, Front Office at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear michaelsO29VM Thank you very much for your feedback on tripadvisor. We are sorry to hear that you did not fully enjoyed your stay with us but we take your comment serious and it helps us to improve our service. We would be pleased if we had one day nevertheless the chance to welcome you again. All the best and...

Reviewed 20 September 2016 via mobile

Arrived from a long flight at night only to be told that we had to wait 1hr for the free shuttle (8 person max)! Paid 17 Euros for a taxi.. Complained to front desk staff. She was pretty useless and seemed to infer that this was a common problem. The next morning I spoke with the manager Diana. To her...

Thank Chris E
IHGService, Guest Relations Manager at Holiday Inn Dusseldorf Airport Ratingen, responded to this review

Dear Chris E, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is saddening to know that your experience was not as pleasant as it should have been. I would like to apologize...

225 photos of this hotel

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Room/Suite (45)
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Bathroom (30)
Business Centre/Function Rooms (1)
Pool/Beach Area (2)
Other (29)

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Room/Suite (28)
Dining (9)
Hotel & Grounds (30)
Business Centre/Function Rooms (13)
Pool/Beach Area (6)
Bathroom (2)
Other (5)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Duesseldorf Airport-Ratingen - Your hotel for an excellent overnight stay! Only 4 km from Dusseldorf International Airport and with our complimentary airport-shuttle, you will spend less time in traffic and more time on doing what you came for. Whether you are coming to Dusseldorf to visit the fairs CPD, GDS, ProWein, Newcast ,IBA or for business, we are the ideal hotel for you!Just 9 km from the trade fairground Dusseldorf, the Holiday Inn Duesseldorf Airport-Ratingen is your best choice in the 4-star category. Amenities such as air-condition, free wireless LAN access, work desk, plush towels, luxurious bedding or the largest rooms in town (25-30 sqm) mean every night is a great night and every day starts right. The industrial area with companies like Nokia, Mitsubishi or Hewlett Packard is within short distance. After your business day, you can take a dip in our pool, enjoy a freshly draft beer in our bar Pub with your colleagues or test the great food in our restaurant terra mia . During the summer months you can relax in our summer garden around the pool. From a great breakfast to start the day to a relaxing meal in the evening our team looks forward to welcoming you. We re here, ready with all you need to make your trip a success. ... more   less 

Additional Information about Holiday Inn Dusseldorf Airport Ratingen

Address: Broichhofstrasse 3, 40880 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: €46 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Dusseldorf Airport Ratingen 4*
Number of rooms: 199
Reservation Options:
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Also Known As:
Holiday Inn Dusseldorf Airport Ratingen Hotel
Holiday Inn düsseldorf
düsseldorf Holiday Inn
Hotel Style:
#51 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dusseldorf Airport Ratingen staff and other travellers.
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Questions? Get answers from Holiday Inn Dusseldorf Airport Ratingen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose the ground floor if you have heavy luggage. There's no elevator.”
 of 5 bubbles Fastenyourbelt, 1 Dec 2016 | Read review
“Ground floor very convenient”
  • Sink - plenty of room
  • Big bath
  • Internet instructions (1)
  • Internet instructions (2)
  • Quiet, green courtyard
  • Spacious
 of 5 bubbles RodneyfromLondon, 24 Nov 2016 | Read review
“I do not know, if the started the renovation or not. We were on ground floor, do not take rooms over there”
 of 5 bubbles SandorStrublik, 10 Nov 2016 | Read review
“Choose a ground floor room, there may not be elevators to the second floor.”
 of 5 bubbles vlichadan, 13 Jul 2016 | Read review
“Ask for one of their larger rooms, I think they are the same price.”
 of 5 bubbles 889fabianp, 23 Jun 2016 | Read review
5 of 5