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Days Inn Dortmund West

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Traveller (46)
Room & Suite (21)
Dining (4)
Overview
  • Excellent4%
  • Very good15%
  • Average35%
  • Poor23%
  • Terrible23%
1 May 2018
“Old and small”
5 Dec 2017
“Small clean room and even smaller bathroom.”
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Multilingual Staff
Conference Facilities
Free Parking
3 Star accommodation
All hotel details
Additional information
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (196)
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1 - 5 of 60 reviews
Reviewed 29 June 2018 via mobile

The rooms are in a very poor state, only one out of 4 lamps in our room had a lightbulb. You can hear everything from the other rooms through the walls, and especially from the hallway. No air con and loads of noice from the...More

Thank Anna L
Response from Ina S, Manager at Days Inn Dortmund WestResponded 3 July 2018

Dear guest Anna L, thank you for taking time to issue your valuation. We know that we still have some technical challenges and we try to go step by step in modernizing our hotel. For the noise I have to apologize. Best regards, your hotel...More

Reviewed 1 May 2018

Rooms were very small and everyrhing felt like it had seen better days and had not received some “love” for quite some time.More

Thank Stephan W
Response from Ina S, Manager at Days Inn Dortmund WestResponded 31 May 2018

Dear Stephan W, Thank you for taking the time to write a review. With great regret we read that we could not meet your expectations. Please be assured that we will evaluate your feedback and try to improve accordingly. Your tips and comments are highly...More

Reviewed 5 December 2017

Room and bathroom were very small but clean. Bathroom is extremely out of date and needs to be updated.

Thank richardZ5450RT
Reviewed 22 October 2017

There are so many things wrong with this place.1. the location ... .they claim is really easy to get downtown which isn't. 2. we spend there one night, when we checked in the ,,nice'' lady at the reception asked us if we are tourists, we...More

Thank Tamasan I
Response from Ina S, General Manager at Days Inn Dortmund WestResponded 30 October 2017

Dear Tamasan I, Thank you for taking a time to review. We are very sorry that we could not convince you of your visit. Please be assured that we take the hygiene in the house very seriously and check your notes immediately, in order to...More

Reviewed 20 August 2017

We are from Dortmund and expected guests from Ecuador. They had booked this hotel for three nights, but when they arrived our situation at home had changed and we were able to let them sleep at our home. We were 45 minutes late for a...More

Thank geraldh514
Response from Ina S, Manager at Days Inn Dortmund WestResponded 24 August 2017

Dear geraldh514, Thank you for your feedback on the booked room. I can understand your displeasure. Please note, however, that these bookings are subject to a special booking condition (the guest pays 90% of the total price in case of cancellation after the reservation). You...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Conference Facilities
Multilingual Staff
Breakfast Available
Price range
US$45 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Budget Hotel in Dortmund
#45 Quaint Hotel in Dortmund
Room types
Non-Smoking Rooms, Smoking rooms available
Number of rooms
66
Reservation Options
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Location
Germany > North Rhine-Westphalia > Dortmund
Also Known As
Commerz Zollern Hotel Dortmund
Formerly known as
Mark Hotel Commerz
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Traveller (46)
Room & Suite (21)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Get a room facing the parking lot: that will be more quiet (apart from possible tolling churchbells) &..."
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"Some rooms were smoking rooms - top floor"
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