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Arcadia Grand Hotel Dortmund

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392 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Seychelles
Level Contributor
1,023 reviews
235 hotel reviews
common_n_hotel_reviews_1bd8 607 helpful votes
Reviewed 13 July 2016

two highlights - reception - folks are young and energetic and helpful and friendly. a big plus The room - the window showed to the big main street, but was double windowed, so there was really zero noise, great stuff and you do not get this too often

Helpful?
Thank FOL-1003
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear FOL-1003, thank you so much for your great feedback. I will forward this to the reception staff. We are looking forward to welcome you back soon. With kind regards p.p. Mark Braune More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 June 2016 via mobile

I cannot really comment on value for money as there was a mix up with booking.com and the hotel I was meant to stay at so I paid the price of my original booking. The hotel however was excellent, our room was big, two double beds. Bathroom was very modern and clean. Range of toiletries was very nice. I presume... More 

Helpful?
Thank Jasmine-Janex
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear Jasmine-Janex, thank you so much for this great review on tripadvisor. We will forward your feedback to our staff. We are looking forward to welcome you again soon. With kind regards p.p. Mark Braune More 

Essen, Germany
Level Contributor
207 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 24 March 2016

The Hotel is just opposite the Dortmund Fair ground, the Westfallen Halle and the Football Stadium. The rooms are ok. The parking area is limited and the entrance is very narrow (be careful with your rims). Service is very good and the breakfqast is brilliant. i never had honey straight from the honeycomb before. Partnerhotel to the local Football Team.

Helpful?
Thank Martin G
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear Martin G, thank you so much for your praise. We are proud of our "very good service" and "brilliant breakfast". Maybe you want to try our restaurant Davidis with its regional and international menu next time. It is opened from 12pm to 2pm and 6pm to 10pm. We are looking forward to welcome you again soon. Best regards from... More 

Boston, Massachusetts
Level Contributor
93 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 13 March 2016 via mobile

The staff at this hotel is awful. The housekeepers have NO idea what privacy means. We had our 'do not disturb' sign on to sleep during the day, since our flight had come in early in the morning. First, the maids didn't even knock and came right in. After sending them away politely, the SAME maids came back about an... More 

Helpful?
Thank LynnJD
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear LynnJD, thank you for your feedback. This is important to us in order to improve our services. We really apologize for these incidents during your stay. This is definitely not the high service level we provide for our guests normally. Your complaint will be discussed and investigated together with the responsible department manager and hotel manager. We promise that... More 

Arequipa, Peru
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 March 2016

This 4* business hotel is conveniently located, very close to the Westfalenhallen (exibition halls) and the "Signal Iduna Park" stadium, home of Borussia Dortmund (football club). The hotel is a good business hotel with a covered parking. The lobbybar is a good place to stay and the breakfast buffet is spectacular. But I have to say that the restaurant for... More 

Helpful?
Thank Geert_AQP
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear Geert_AQP, thank you so much for your great feedback and your praise for our hotelbar Overbeck. We hope to convince you next time with our culinary offer. Our restaurant Davidis is opened from 12pm to 2pm and in the evening from 6pm to 10pm. We are looking forward to your next stay at the Arcadia Grand Hotel Dortmund. With... More 

Copenhagen, Denmark
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 February 2016

In general I liked the hotel very much. Very clean, big room, bath tub, a kettle in the room to make tea/coffee, great breakfast buffet. The receptionists are friendly and helpful. It seems like almost every detail is thought through, so it creates a very comfortable feeling. It was really nice with a small safe in the reception where one... More 

Helpful?
Thank natashaairlines
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear natashaairlines, thank you so much for your great feedback. I will forward your praise to my colleagues at the front desk. I will advise our technician to check the internet connection in order to solve this problem as soon as possible. We are looking forward to your next stay at the Arcadia Grand Hotel Dortmund. With best regards from... More 

West Chester, Pennsylvania
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 22 December 2015

Just spent one night there, but it was wonderful. Room was nice, clean, and ready upon arrival (10:30 am). My luggage was delayed and the front desk did all they could to help. They even kept in touch with the airlines to check on the status of the bag. Staff was very friendly and helpful.

Helpful?
Thank tom s
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear tom s, thank you for sharing your feedback with are. Good to read that you had a pleasant stay with us. I'm happy to forward your praise to our front desk team. We are looking forward to welcome you again at Arcadia Grand Hotel Dortmund. With kind regards p.p. Mark Braune More 

St Peter Port, United Kingdom
Level Contributor
157 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 27 November 2015

the staff were friendly and helpful. The meal itself was cooked to perfection. Calm, relaxing in pleasant surroundings. It WAS Sunday, and the hotel was not catering for the nearby football fans, or conference trade. I will eat there again if I am in the area Peter M

Helpful?
Thank peter m
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear traveller3608HU, thank you for taking time to share your experiences on tripadvisor. "Cooked to perfection" is our ambition. We are happy that you have enjoyed your meal with us and hope to see you soon at our Restaurant Davidis. With kind regards p.p. Mark Braune More 

NY, NY
Level Contributor
203 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 5 October 2015

First, the name just changed to Arcadia. Second, if you are coming to see the Dortmund football club, stadium etc., it is a perfect location (very short walk). If you are interested in the university, it is a pain (need to take two train and walk ...) Also, not much to do in the are of the hotel, shopping or... More 

Helpful?
Thank YM2000
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear YM2000, thank you for your feedback on tripadvisor. On September 1st 2015 we had a business transfer, so we belong to the Arcadia Hotels & More Management GmbH now. Our hotel is located next to the fair ground and the soccer stadium. There is a train 5 minutes by foot which will take you to the shopping centre within... More 

Hannover, Germany
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 20 September 2015

We have stayed here a couple of times, both on business and family trips (BVB football school/ matches). The staff is very friendly and helpful. We enjoy having breakfast here, good coffee and lots of freshly cut fruits etc. The restaurant serves decent (has improved lately) food, try their local specialities. The rooms tend to be smallish with outdated bathrooms... More 

Helpful?
Thank Inkomo
MarkBraune, Junior Revenue Manager at Arcadia Grand Hotel Dortmund, responded to this review

Dear Inkomo, thank you for your kind feedback. Good to hear that you are very satisfied with our breakfast and our cosy beds. We are looking forward to your next stay at Arcadia Grand Hotel Dortmund. With best regards from Dortmund p.p. Mark Braune More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located right across from the stadium and the lovely Westfalenpark, the Arcadia Grand Hotel Dortmund is easily accessible with convenient access to all major highways. This world class hotel is well equipped to handle all your important events, with a capacity of up to 300 guests in 14 fully equipped, adaptable meeting rooms and reception areas. All 219 rooms, including suites, have full internet access and provide a welcome oasis of true serenity ... more   less 

Additional Information about Arcadia Grand Hotel Dortmund

Address: Lindemannstrasse 88, 44137 Dortmund, North Rhine-Westphalia, Germany (Formerly Pullman Dortmund)
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: €78 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arcadia Grand Hotel Dortmund 4.5*
Number of rooms: 219
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Dortmund
#3 Business Hotel in Dortmund
#6 Luxury Hotel in Dortmund
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Questions & Answers

Here's what travellers have asked, with answers from Arcadia Grand Hotel Dortmund staff and other travellers.
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Questions? Get answers from Arcadia Grand Hotel Dortmund staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go high to avoid noise from the Bar.”
 of 5 bubbles lornah618, 1 Nov 2016 | Read review
“Try to get a room not facing the highway.”
 of 5 bubbles YM2000, 5 Oct 2015 | Read review
“Back of hotel, ask for aircon to be left switched off.”
  • Bedroom
  • Bathroom
 of 5 bubbles LizH233, 1 Sep 2015 | Read review
“Choose another hotel”
 of 5 bubbles sniegula, 21 Apr 2015 | Read review
“Get a room on the back side of the hotel, we were on the front on the 4th floor - and traffic was very loud and noisy! Be sure to ask for a double bed, our room had 2 twins.”
 of 5 bubbles 2Southerners, 8 Feb 2015 | Read review
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