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BEST WESTERN Hotel Dortmund Airport

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80 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Leicester, United Kingdom
Reviewed yesterday NEWvia mobile

Check in was good and efficient. Rooms a bit dated but does what you need it to do. Not sure I'd stay there again though. Breakfast was ok. Service was a little bit slow in the restaurant. Check out again was efficient.

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Helpful?
Thank LouisPRequena
Reviewed 30 November 2016 via mobile

To expensive for what you became. A very but very small room where, if you are two people, you have to wait one from another to can go out or to take your jacket off. I think the floor has like 70 cm free space. Not again... for this money !

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Helpful?
Thank Claudiu C
Yasmin G, Leiter Front Office at BEST WESTERN Hotel Dortmund Airport, responded to this review

Dear Claudiu, Thank you very much for the time you have taken to review our hotel. We are sorry to read that you were not satisfied with your room size. Apparently, we have booked our standard category. You also have the possibility to book a superior room which is more spacious. Maybe, hopefully...looking forward to seeing you again and making...

Santa Clara
Reviewed 1 November 2016

EHM Hotel, has hot and cold breakfast, Bacon, Scrambled egg, hard boiled egg, yogurt with mix fruits, cereals, cold sandwich, cheese etc... Downtown Dortmund and the Mall is about 4-5 miles away and some nice restaurant...Not so much restaurant near the hotel, there is Supermart named REAL and a discount mart named ALDI.. REAL has much better BIER options. Just...

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Helpful?
Thank joquis
Yasmin G, Front Office Manager at BEST WESTERN Hotel Dortmund Airport, responded to this review

Dear Joquis, Thank you very much for the time you have taken to review our hotel so detailed. This will help different guests to get a very good impression of your stay! Yes, sure the rates vary according to events and occupancy, maybe next time you come you might get a better deal. We are looking forward to welcoming you...

St Albans, United Kingdom
Reviewed 30 October 2016 via mobile

Stayed here while spending the weekend in Dortmund and although clearly a budget hotel I found the facilities excellent. The friendly English-speaking staff were able to help with any question, the rooms were smart and the beds comfortable. You can't ask for more than than really. Oh, and free wi-fi of course.

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Helpful?
Thank Mat F
Yasmin G, Front Office Manager at BEST WESTERN Hotel Dortmund Airport, responded to this review

Dear Mat, Thank you very much for the time you have taken to review our hotel! We are glad that you were satisfied with our ameneties and also we are very glad to pass on the positive feedback to our staff! We are looking forward to welcoming you back soon in our hotel! Kind regards, Yasmin Göksu Front Office Manager

Gothenburg, Sweden
Reviewed 25 June 2016

Incompetent receptionist. Said he couldn't approve our booking because it was made on the evening and on the internet. We also booked à superior room with à double bed and à sleeping couch. According to the receptionist that was impossible to arrange despite it stood on their webpage and on the booking. This meant that one of us had to...

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Helpful?
Thank jimmieblomster
Yasmin G, Front Office Manager at BEST WESTERN Hotel Dortmund Airport, responded to this review

Dear Jimmie, Thank you very much for the time you have taken to review our hotel. I am totally devasted by your review! I am very sorry to read about this mistake on our behalf which has apparently been made. It is true that for future reference, our hotel will no longer be called the same. Nonetheless, reservations been made...

Northwest Romania, Romania
Reviewed 22 May 2016

just fos transit , not worth stay there more then 1 night, it is only a place where at max 3 stars you could say have a hotel to sleep over night ! but if it were at 3 stars and the price would be adjusted to lower values

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Thank 601mrm
Yasmin G, Leiter Front Office at BEST WESTERN Hotel Dortmund Airport, responded to this review

Dear Guest, Thank you very much for your time you have taken to review our hotel. We are sorry to read that all in all we did not live up to your expectations. Nonetheless, we hope to welcome you back some time! Regards, Yasmin Göksu Front Office Manager

Dortmund, Germany
Reviewed 27 November 2015

I just arrived and so far it is a pleasant experience. The rooms are clean and have a welcoming feeling. The few staff I spoke to can speak English witch surprised me and are very friendly, the experience so far is one not to be missed. Free wifi, cheap meals and a great atmosfeer. I recommend Balladins Dortmund to everyone!

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Helpful?
Thank Christiaan345
Yasmin G, Front Office Manager at BEST WESTERN Hotel Dortmund Airport, responded to this review

Dear Christiaan, Thank you very much for your very kind words! We are very happy that you enjoyed your stay and would very much look forward to welcome you back any time you stay in Dortmund! Until then, have a great time! See you! Regards, Yasmin Göksu Front Office Manager

Dublin, Ireland
Reviewed 2 November 2015

Spent one night only in this hotel during a long car trip. We didn't want to stay in the city centre so we chose this option by the airport. Quick check in, free parking available on site. Room large and clean. We travelled with our pet and this hotel allows to stay with pets if notified in advance. Honest breakfast....

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1Thank Veronica F
Yasmin G, Front Office Manager at BEST WESTERN Hotel Dortmund Airport, responded to this review

Dear Veronica, Thank you very much for the time you have taken to review our hotel! We are very glad and pleased that you enjoyed your stay and are looking forward to welcoming you again any time you need a stay in Dortmund! Once again "Cheers" for the nice words and greetings to Ireland! Yours sincerely, Yasmin Göksu

UK - East London/Essex Border
Reviewed 7 July 2015

Used this Hotel for overnight stops on two occasions in June 2015 Whilst there is no faulting the rooms, comfort or cleanliness, we were disappointed to find that BOTH restaurant and bar were unavailable on the consecutive Fridays. This is a bit puzzling for an airport hotel where one would assume travellers check in and out early and late. Certainly...

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Helpful?
Thank Ancient_Briton
Yasmin G, Guest Relations Manager at BEST WESTERN Hotel Dortmund Airport, responded to this review

Dear Guest, thank you for your time and for your comment. You ge everytime drinks and something to eat at the weekend. Please ask our reception. We will check our rooms, more and more. Thank you ! We hope to see you again. Your balladins Team.

Reviewed 26 May 2015 via mobile

I came to Dortmund for the final Home game 2014-15 of BVB. Joining the package by the Besttravel agency, I was suggested to stay here, quite apart from the city centre of Dortmund. Nonetheless, this hotel was close to Aplerbeck, a small, slow and quiet community, remote, which I quite loved it. Receptionists and helpers here were nice and helpful,...

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Helpful?
Thank Charley Y
Yasmin G, Leiter Gästebetreuung at BEST WESTERN Hotel Dortmund Airport, responded to this review
Google Translation

Lieber Charley, vielen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Es freut uns sehr, dass...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Hotel Dortmund Airport

Address: Schleefstr. 2c, 44287 Dortmund, North Rhine-Westphalia, Germany (Formerly EHM Hotel Dortmund Airport)
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: €60 - €138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Dortmund Airport 4*
Number of rooms: 96
Reservation Options:
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Hotel Style:
#13 Luxury Hotel in Dortmund
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