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    Mercure Hotel Dortmund Centrum

    Olpe 2, 44135 Dortmund, North Rhine-Westphalia, Germany
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    24/12/2017 25/12/2017
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    US$101
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    Traveller (113)
    Room & Suite (47)
    Dining (24)
    Overview
    • Excellent20%
    • Very good46%
    • Average28%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Laundry Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (313)
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    1 - 5 of 101 reviews

    Reviewed 6 days ago via mobile

    Check-in slow - only one check in desk staffed. Ate in hotel restaurant. Poor service. Very slow. Not much choice. Wrong starter brought. Main courses not brought at same time and had to ask where my partner's main course was. Not much choice and not...More

    Thank SixxxK
    Response from Mercure Hotel D, Front Office Manager at Mercure Hotel Dortmund CentrumResponded 2 days ago

    Dear SixxxK, thank you very much for taking your time to write us a feedback regarding your recent stay in our hotel. We are sorry that you did not experienced our service at it´s best. Due to a illness the reception was just stuffed with...More

    Reviewed 2 weeks ago

    Nice hotel, located as it says in the city centre. Modern clean and the staff were very friendly. The bar opens late and is a nice place to finish off the day. The bar staff were good, nothing was too much trouble.More

    1  Thank Intcopiers
    Response from Mercure Hotel D, Front Office Manager at Mercure Hotel Dortmund CentrumResponded 2 weeks ago

    Dear Intcopiers, thank you very much for taking your time to write us a feedback regarding your recent stay in our hotel. We are glad to learn that you enjoyed your stay with us and that our employees made you feel welcome and comfortable. Our...More

    Reviewed 9 September 2017 via mobile

    The hotel is fine but on the day of checkout we were told the hotel would not store our bags after we had checked out. I have never stayed in a hotel which does not offer this service. The receptionist was very unhelpful regarding the...More

    Thank ChristineButler919
    Response from Mercure Hotel D, Front Office Manager at Mercure Hotel Dortmund CentrumResponded 28 September 2017

    Dear ChristineButler919, thank you very much for your feedback. We were delighted to have you as our guest. Of course we do offer a free luggage room for our guests, I am really sorry and disappointed that my colleagues did not offered this service to...More

    Reviewed 4 August 2017

    To keep a long story short: This hotel isn't it worth. Do not book !!!. For their level of service, their rooms and their interior even the normal rate of 103€ per night way too expensive. You can book much cheaper hotels around which are...More

    Thank Schopf123
    Response from Mercure Hotel D, Manager at Mercure Hotel Dortmund CentrumResponded 8 August 2017

    Dear Mr. Schopf, Thank you for taking the time to tell us about your experience at the Mercure Hotel Dortmund Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

    Reviewed 29 July 2017 via mobile

    Nice Hotel, modern with a great breakfast. Good swimming pool and free WiFi. The rooms have a reasonable size and ate clean, only the carpet everywhere looks worn and filthy, needs replacing. Pity also that next year the prices will go up dramatically, otherwise this...More

    Thank Si A
    Response from Mercure Hotel D, Manager at Mercure Hotel Dortmund CentrumResponded 31 July 2017

    Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Dortmund. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More

    NH Dortmund
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$89 - US$187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Dortmund
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 125
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotels.com, ACCOR, Orbitz, Hotwire, Cheap Tickets, TripOnline SA, HotelQuickly and Evoline ltd so you can book your Mercure Hotel Dortmund Centrum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Dortmund
    • Also Known As
    • Dortmund Park Inn
    Add Photo Photos
    Traveller (113)
    Room & Suite (47)
    Dining (24)
    Hotel & Grounds (84)
    Bathroom (12)
    Business Centre & Event Rooms (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Aimee_Sam14
    4 January 2015|
    AnswerShow all 5 answers
    Response from Mercure Hotel D | Property representative |
    Dear guest, as you can see there are many ways to us. But if you want to have it quick an for a good value we recommend to take the Taxi. You will save more than half up to one hour time in relation to the train and bus. For... More
    0
    Votes
    Google Translation
    Room Tips
    "Choose a room in another hotel!"
    Read review
    "Be sure to specify what room you want if you are a single guest as the single rooms are small. Pay the..."
    Read review
    "Don't bring a car."
    Read review
    "Ask for one facing the square rather than the main road, have a privilege room if you can afford it"
    Read review
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