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09/07/2017 10/07/2017
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    Mercure Hotel Koeln West

    Horbeller Str. 1, 50858 Cologne, North Rhine-Westphalia, Germany
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$91
          US$75
          Great Deal
          US$86
          US$91
          Traveller (117)
          Room & Suite (38)
          Dining (7)
          Premiere Classe Hotel Koeln-West
          197 reviews
          #74 of 261 hotels in Cologne
           
          Novotel Koeln City
          1,277 reviews
          #36 of 261 hotels in Cologne
           
          Holiday Inn Express Cologne - Troisdorf
          373 reviews
          #57 of 261 hotels in Cologne
           
          Ibis Budget Koeln Marsdorf
          308 reviews
          #69 of 261 hotels in Cologne
           
          Overview
          • Excellent19%
          • Very good46%
          • Average27%
          • Poor6%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Conference Facilities
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Premiere Classe Hotel Koeln-West
          197 reviews
          #74 of 261 hotels in Cologne
           
          Novotel Koeln City
          1,277 reviews
          #36 of 261 hotels in Cologne
           
          Holiday Inn Express Cologne - Troisdorf
          373 reviews
          #57 of 261 hotels in Cologne
           
          Ibis Budget Koeln Marsdorf
          308 reviews
          #69 of 261 hotels in Cologne
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (640)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 640 reviews

          Reviewed 3 weeks ago

          Just off the motorway. No frills, clean and fresh. Double glazing not brilliant but not too disturbed by traffic noise. Dinner was a bit problematic just two, clearly overworked, waitresses who struggled to cope with hotel diners and our party of 27 who had a...More

          Thank Everson
          Response from Bart V, General Manager at Mercure Hotel Koeln WestResponded 3 weeks ago

          Dear Everson, thank you very much for taking the time to give us some feedback. I apologize that you have not been 100% satisfied with the service in our Restaurant, due to illnesses we have been slightly understaffed. Please let me ensure you that this...More

          Reviewed 17 May 2017 via mobile

          The rooms are small;in rooms no minibar,no water (only mineral water). Far away to centre,by car 20 minutes(if there is no traffic;you can be lucky and 15 minutes). The cafe which is in the garden close at 22.00 pm. Breakfast is OK,but no more choices....More

          Thank Kubra I
          Response from Bart V, General Manager at Mercure Hotel Koeln WestResponded 18 May 2017

          Dear Kubra, Thank you for your review of your stay with us. We do not advertise the minibars in our standard rooms. Next time why don't you book a superior or privilege room. In these rooms the minibar is included in the room rate. Kind...More

          Reviewed 17 May 2017

          Hotel located in a very good position for the industrial zone around but also very easy to reach downtown with the metro line NR. 7 (close to Marsdorf station and drop off in neumarkt or heumarkt) New this year: the coffee machine in every room!...More

          Thank Ragno22
          Response from Bart V, General Manager at Mercure Hotel Koeln WestResponded 17 May 2017

          Dear Ragno22, thank you very much for taking the time to give us some feedback. I am sorry that you have not been 100% satisfied with the service in our restaurant. Please let me ensure you that this is not the standard of our hotel....More

          Reviewed 16 May 2017 via mobile

          One night only on way back to UK. Spotless, efficient, German. Spacious room. Well equipped. Good parking. Easy access. No frills restaurant. Not exceptional. Comfortable but rigid menu. Excellent breakfast. Helpful staff.

          Thank RolandSparling
          Response from Bart V, General Manager at Mercure Hotel Koeln WestResponded 17 May 2017

          Good morning Roland, thank you very much for your great feedback. I am glad you were happy with your stay and I will make sure to forward your warm words to my team. Kindest regards, Bart Vaessen General Manager

          Reviewed 11 May 2017 via mobile

          Very average hotel, rooms have only the minimum and it seems have not been renovated for some time. No mini bar and super small blankets. As for the staff it depended on the shift. Some employee's were really nice but some totally rude and not...More

          Thank KT45KT
          Response from Bart V, General Manager at Mercure Hotel Koeln WestResponded 15 May 2017

          Dear KT45KT, Thank you for your review after your stay with us. I'm sorry to hear that your stay did not meet your expectations completely. However, our bathrooms have been completely renovated in 2014. Furthermore, the sleeping rooms have undergone a soft renovation in 2014...More

          Premiere Classe Hotel Koeln-West
          197 reviews
          #74 of 261 hotels in Cologne
           
          Novotel Koeln City
          1,277 reviews
          #36 of 261 hotels in Cologne
           
          Holiday Inn Express Cologne - Troisdorf
          373 reviews
          #57 of 261 hotels in Cologne
           
          Ibis Budget Koeln Marsdorf
          308 reviews
          #69 of 261 hotels in Cologne
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Room Service
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$61 - US$215 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #14 Best Value Hotel in Cologne
          • #25 Family Hotel in Cologne
          • #34 Luxury Hotel in Cologne
          • Room types
          • Non-Smoking Rooms ,
          • Accessible rooms ,
          • Family Rooms
          • Number of rooms
          • 191
          • Reservation Options
          • TripAdvisor is proud to partner with ACCOR, Hotel.de, Booking.com, Expedia, Hotels.com, Priceline, Hotwire, Travelocity, TripOnline SA, Cancelon, HotelQuickly and HRS so you can book your Mercure Hotel Koeln West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Germany >
          • North Rhine-Westphalia >
          • Cologne
          • Also Known As
          • Mercure Koeln West ,
          • Mercure Hotel Cologne
          Add Photo Photos
          Traveller (117)
          Room & Suite (38)
          Dining (7)
          Pool & Beach (1)
          Hotel & Grounds (90)
          Bathroom (14)
          Nearby
          Premiere Classe Hotel Koeln-West
          197 reviews
          .57 km away
           
          Ibis Budget Koeln Marsdorf
          308 reviews
          .49 km away
           
          ibis Koeln Frechen
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          Nearby Restaurants
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          Subway-Sandwiches Frechen
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          Nearby Attractions
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          Stadtwald Park Koln
          76 reviews
          3.90 km away
          Questions & AnswersAsk a question
          Aurelia L
          Am considering to stay in your hotel. Is your hotel nearby Cologene Messe? How can we get there from your place, can we take train? Thanks
          29 January 2017|
          Answer Show all 3 answers
          Response from Bart V | Property representative |
          Dear Aurelia, Thank you for your questions about the hotel. Unfortunately, we are not near the Cologne fair centre. It is about 12 km away and takes about 35 minutes to get there by taxi. You will need about about 40 minutes... More
          1
          Vote
          Room Tips
          "Avoid rooms on the road side"
          Read review
          "5th floor was nice"
          Read review
          "All OK, but not suitable for more than one child"
          Read review
          "Any room seemed good to us, but as one would expect, higher floor is quieter."
          Read review
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