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Hyatt Regency Cologne

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#3 of 276 Hotels in Cologne
Certificate of Excellence
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Hyatt Regency Cologne
Hyatt Regency Cologne
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2,091 Reviews from our TripAdvisor Community

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Showing 940: English reviews
Steinheim, Germany
Reviewed yesterday NEW

Perfect stay, Rooms need to be renovated, Staff has been very helpful and friendly. Breakfast, Lunch and Dinner awesome. View on the River and the cathedral dramatic. Really enjoyed the stay, and looking forward to come back.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ralfm180
London
Reviewed 3 days ago NEW

This hotel has gone downhill. Paid 450 euros for a dirty room with a disabled access wet room for a bathroom with a filthy toilet. Dirty armchair in room that I did not even want to sit on, broken closet drawer and a fuzzy TV. Very poor indeed and I have been staying here for over 10 years and have...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank ianpX9348MR
Calgary, Canada
Reviewed 4 days ago NEW

A great location along the banks of the Rhine River and a short walk to the downtown core of Cologne. The staff was very friendly and the check in and out was very easy. The room was nice, great bed, large workstation and a very large bathroom with separate tub and shower. The internet was weak, even with the the...

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Helpful?
Thank CNDTravel
Newcastle-under-Lyme, United Kingdom
Reviewed 5 days ago NEWvia mobile

Booked a 2 night stay in Cologne on 10/01/17. This was our 1st visit to the city. Flew into Dusseldorf airport & got the train to Cologne - easy transfer, station a less than 5 minute walk along the street. Booked a standard double room only basis, upgraded to an Rhine view room for an extra €40 per night on...

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Helpful?
Thank davide79_12
Gillingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

I had a fantastic stay here. I would have said that it is mainly people on business staying here but I did see a few families. Nothing was too much trouble here. The rooms were a great size with huge bathroom, robe, slippers and a walk in wardrobe. Bed extremely comfortable. Would certainly return if I were in Cologne. The...

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Helpful?
Thank Sarah H
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Sarah H, Thank you for your kind review on TripAdvisor. I loved reading that you had a fantastic stay in our hotel. It is extremely important for us to receive reviews like yours, as they increase the motivation of the entire team. We avidly work every single day to achieve the goal of making you feel at home. We...

Suffolk, United Kingdom
Reviewed 1 week ago

This hotel has it all, stunning views of the city, a 5 minute walk from main railway station , superb breakfast choices very spacious and comfortable rooms and a lovely pool and spa. If i was to return to cologne i would definitely stay at this Hotel again, the level of service and politeness from all the staff was excellent,...

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Helpful?
Thank Gary M
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Gary M, Thank you for your review on TripAdvisor. It makes us happy to read that you would like to return to our hotel. A satisfied and returning guest is the biggest praise for us. We would love to see you at our hotel again in the hopefully not-too-distant future. With kind regards, Robin Saunders General Manager

Reviewed 2 weeks ago

Loved the breakfast. It was the highlight of our stay. I have never seen so much choice in any hotel in Europe. Excellent. The room was spacious and comfortable. Also the view was amazing. The hotel pool was closed for maintenance so unfortunately I couldn't use it. I was a bit disappointed about that.

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Helpful?
Thank Safraani
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Safraani, Thank you for your review on TripAdvisor. We were pleased to read that you loved our breakfast choices, as a good breakfast is the best way to start an awesome day. I am sorry that you could not enjoy our pool. You have my sincere apologies regarding this disappointment. However, we hope to welcome you again in the...

Colombo, Sri Lanka
Reviewed 2 weeks ago

The hotel is in an ideal location and within short walking distance across the bridge from Cologne central train station. Real 5 star hotel and services were extraordinary. The hotel staff were very friendly and helpful with smiling face. We arrived to hotel 4 hours prior to check in time but hotel staff was kind enough to offer our room...

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Helpful?
Thank asangak75
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear asangak75, Thank you for your review on TripAdvisor. It is a pleasure for us to hear that you had an “extraordinary” stay with us. Our entire team loves knowing that we were able to meet your expectations. We send you best regards from Cologne and are looking forward to your next stay. With kind regards, Robin Saunders General Manager

Reviewed 2 weeks ago via mobile

We stayed in the Hyatt Regency the week before Christmas to visit the Christmas markets. By far the best thing about this hotel is its location on the Rhine and views of the cathedral. The outlook is just breathtaking and it's well worth paying extra for room overlooking the river. We stayed for 3 nights. The room was very clean...

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Helpful?
Thank DeanaDee2003
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear DeanaDee2003, Thank you for your review on TripAdvisor. We are very happy that you enjoyed your stay with us. It was a pleasure for us to have you as a guest and we loved hearing that you liked the view from your room. Moreover, I would like to apologize for your inconveniences regarding the housekeeping service in your room....

Attard, Malta
Reviewed 2 weeks ago

It took me some time to decide if to review this hotel or not. It's like, nothing really to boast about but nothing really not to like. I would say the biggest credit to this hotel is the view of the Cathedral which we did not have from our room. Staff okay and very helpful to accommodate us with a...

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Helpful?
Thank Giuzeppe
HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne, responded to this review

Dear Giuzeppe, Thank you for your review on TripAdvisor. It makes us happy to hear that you liked the hotel’s location. It was a big pleasure for us to welcome you. However, I would like to apologise for the inconveniences caused by the windows in your room and the unacceptable housekeeping service. I can assure you that your experiences do...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Hyatt Regency Cologne is a luxury hotel in Deutz near Cologne trade fair. The 306 luxurious guestrooms and suites of our 5 star superior hotel located directly at the River Rhine offer a beautiful view of the city centre with its famous Cathedral and the Old Town. Additionally, Hyatt Regency Cologne features the Glashaus restaurant offering regional and international cuisine as well as the Schalsick bar and our popular Hyatt Beer Garden. ... more   less 

Additional Information about Hyatt Regency Cologne

Address: Kennedy-Ufer 2A, 50679 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne
Price Range: €81 - €730 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hyatt Regency Cologne 5*
Number of rooms: 306
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hyatt Hotels Corporation, Agoda, Travelocity and Priceline so you can book your Hyatt Regency Cologne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Cologne Hotel Cologne
Hyatt Cologne
Cologne Hyatt Regency
Hotel Style:
#1 Spa Hotel in Cologne
#1 Business Hotel in Cologne
#2 Family Hotel in Cologne
#2 Luxury Hotel in Cologne
#3 Romantic Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Cologne staff and other travellers.
22 questions
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Questions? Get answers from Hyatt Regency Cologne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view is worth it! Pay the extra!”
 of 5 bubbles Safraani, 9 Jan 2017 | Read review
“Biggest asset of this hotel is a room with a view of the Cathedral.”
 of 5 bubbles Giuzeppe, 4 Jan 2017 | Read review
“Any room facing the Rhine.”
 of 5 bubbles planetvenus, 7 Dec 2016 | Read review
“Rooms with view to the river and cathedral are more beautiful but I think most expensive also”
 of 5 bubbles gustavog893, 2 Dec 2016 | Read review
“Get a room facing the river for great views”
  • View from a rainly day at the Regency Club
  • Begonia suite
  • Begonia suite
  • Begonia suite
  • Begonia suite
 of 5 bubbles MrPhileasF, 19 Nov 2016 | Read review
5 of 5
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