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Park Inn by Radisson Koeln City West

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425 Reviews from our TripAdvisor Community

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Showing 171: English reviews
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Craiova, Romania
Reviewed 4 days ago NEW

I've stayed in this hotel for business purposes and it served the purpose well. The hotel has some advantages: the room is modern, has free WiFi of good quality in all areas, although not very stable, modern furniture, TV with international channels, the staff speaks good English, the breakfast is complete and of good quality. The position is not as...

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Helpful?
Thank Mircea S
ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Micea, thank you for your confidence in our Park Inn and for choosing our hotel. We really appreciate your well selected words and the very personal, positive feedback regarding our whole performance. It’s nice to know that you feel comfortable in our house and enjoy the personal service that our hosting team offers as well as our location. We...

Reviewed 3 weeks ago

At first it looks like a good hotel, rooms are clean and no issues whatsoever. Unfortunately, the first problem is their check-in procedure is somewhat complicated. We arrived as a group of 10+ people and it took almost 30 min to check everybody in. You can book a room for what you think would be a decent price (about 100EUR...

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Thank tdebug
ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor-User, We appreciate your feedback and your personal views regarding your experience in our hotel. It is our goal to achieve 100% guest satisfaction and we are concerned that we failed to accomplish this aim in your case. Nevertheless, we would like to mention that our hotel is within walking distance (about 5 to 10 minutes) to various restaurants...

A TripAdvisor Member
1 review
Reviewed 22 January 2017 via mobile

They lost my booking which was made through booking.com and spent half an hour trying to find a new room and making me fill out new forms. Booking was pre authorised on card through booking.com and a full confirmation booking and email were received

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Thank A TripAdvisor Member
ParkInnTeam, Leiter Öffentlichkeitsarbeit at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor-User, We appreciate your feedback and your personal views regarding your experience in our hotel. We are concerned that we failed to achieve your guest satisfaction and are sorry for the caused inconcvenience. Still, we would like to mention that we couldn't find your reservation in our system because it wasn't booked under your name. We would be pleased...

London, United Kingdom
Reviewed 25 December 2016

We took a two day break here in Mid December. The hotel is about a 15 minute tram run out of the Centre but it is possible to walk into Cologne shopping and 30 minutes. Service on check in was efficient and fast. Rooms are fairly basic / much of a much easier but were clean and serviceable. We had...

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Helpful?
Thank Arnold L
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Arnold, Thank you for your well selected words and the very personal, positive feedback regarding our team and our service as well as for your detailed and structured review. Your opinion is very important us because it helps us to continue to provide you with first class service. We would be pleased if you chose to enjoy our hospitality...

Bayreuth, Germany
Reviewed 19 December 2016

Review collected in partnership with Park Inn by Radisson Hotels
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Thank Cornelius C
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

London
Reviewed 7 December 2016

If you are looking for a hotel with soul and character, this is not it. Likewise if you want to be in the heart of the city. The hotel is a fairly soulless modern building that could be absolutely anywhere in the world and there is not much of interest in the vicinity. However, if you don't mind a 30...

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Thank academictourist
ParkInnTeam, Leiter Gästebetreuung at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor-User, We highly appreciate your detailed feedback regarding your stay in our hotel. It supports us in our daily analysis of our service and helps us maintain our consistently high quality Standards - thank you very much. It is nice to know that you feel comfortable in our house and we would be pleased if you chose to enjoy...

here and there
Reviewed 29 November 2016

- Do I still have a chance to get something to eat? - Kitchen closes at 10pm... bar at 11pm... it's 1am. I'm sorry... - Oh shoot. Is there any place open close-by? - The only thing, McDonald's, 10 minutes walk, I'm afraid. You better take a taxi to Rudolfplatz, there's a delicious Italian place open till 4am. - Too...

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Thank explorish
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor-User, tt is fantastic, and we are delighted, to receive such positive feedback from you. It’s nice to know that you feel comfortable in our hotel and enjoy the personal service that our hosting team offers. Melanie sends her regards and said it was a pleasure to save you from starvation... ;) You will always be very welcome in...

County Cork, Ireland
Reviewed 25 November 2016

Hotel is out of city centre but short taxi brings you there fairly quickly. Conference was within the hotel: meeting venue and facilities were standard fair for large multinational chain. Everything was crisp, clean and worked.

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Thank Gavin W
ParkInnTeam, Public Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Gavin, Thank you for your honest words and your positive review. Your feedback is extremely important to us! It allows us to ensure that we offer high-quality service and organise our hotel’s processes so that they meet the needs of our guests. We would be pleased if you considered our hotel again when you plan your next trip. With...

Perth, United Kingdom
Reviewed 25 November 2016

The Park Inn sits on Innere Kanalstrasse, which is a good 35 minutes walk to the Dom, Hauptbahnhof and old town - but transport connections are pretty good and swift. The hotel overlooks parkland and in particular, the Hiroshima Peace Memorial park. It is a large, modern and classy-looking hotel with spas, restaurant and conference facilities. Rooms are elegant without...

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Thank FairCityFrasie
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor-User, thank you so much for your very detailed and informative feedback regarding your stay in our hotel - your opinion is important to us because it contributes to the ongoing successful improvement of our quality standards. It’s nice to know that you feel comfortable in our hotel and enjoy the personal service that our hosting team offers. We...

Moutier, Switzerland
Reviewed 3 November 2016 via mobile

I am very glad staying in this hotel. From the first time I come, the receptionist is very friendly with warm greetings. The check in process is also fast. We book 5 rooms and I only need to show the booking voucher to the receptionist. Some hotels ask me to send it or give it hard copy. Ppfffff. They have...

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Helpful?
Thank emmaella611
ParkInnTeam, Guest Relations Manager at Park Inn by Radisson Koeln City West, responded to this review

Dear Tripadvisor- User, Thank you for your well selected words and the very personal, positive feedback regarding our team and our service. It’s nice to know that you feel comfortable in your favourite Cologne hotel and enjoy the personal service that our hosting team offers. Your friendly comments help us to pamper our guests in our daily work. Kind reagrds,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Park Inn by Radisson Cologne City West Hotel Your business and event hotel in Cologne - perfect for business travellers and tourists, with direct connections to the city centre and trade fair The modern, four-star Park Inn by Radisson Cologne City West is located in Cologne's inner green belt. It offers business travellers and tourists easy access to the city centre, sights such as the famous cathedral and old town, the Lanxess Arena, the Rhein Energie Stadium and the city's many other cultural treasures. It is perfectly situated for visitors to the city's exhibition centre with direct connections by tram and shuttle bus in just 15 minutes, and a multi-storey car park with more than 180 parking spaces. Easy access from the A1, A4 and A57 motorways, and by rail, together with excellent value for money, make the Park Inn by Radisson Cologne City West your perfect trade fair hotel in Cologne. ... more   less 

Additional Information about Park Inn by Radisson Koeln City West

Address: Innere Kanalstrasse 15, 50823 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Lindenthal
Price Range: €61 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Inn by Radisson Koeln City West 4*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Hotel.de and Agoda so you can book your Park Inn by Radisson Koeln City West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Inn By Radisson Koeln City West Hotel Cologne
Park Inn Cologne
Cologne Park Inn
Hotel Style:
#31 Luxury Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Koeln City West staff and other travellers.
5 questions
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Manchester, United Kingdom
over a year ago

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Questions? Get answers from Park Inn by Radisson Koeln City West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you book a room on the first floor you can take the stairs. If your above you have to use the elevator.”
 of 5 bubbles V1181GWmichaelb, 13 Jun 2016 | Read review
“all rooms same”
 of 5 bubbles Alokb66, 2 Sep 2015 | Read review
“Rooms with a backside window have nice green tree cover and are quiet.”
 of 5 bubbles saneelm2015, 26 May 2015 | Read review
“5th Floor reserved for business travellers, very quite”
 of 5 bubbles TTO-Ist, 10 Dec 2014 | Read review
“Ask for a room away from the main road”
 of 5 bubbles MikeAR, 3 Dec 2014 | Read review
5 of 5