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Mercure Hotel Severinshof Koeln City

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1,082 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Halifax, Canada
Reviewed 1 week ago

Terrific 3: 1. The location is almost perfect, right next to the Severinstraße tram stop (1 exchange to the airport), and a 15 min walk to the cathedral. Everything is within a 5-10 min walk. I'd avoid being near to the train station or cathedral unless you like to be near tourists 24/7, I mean A LOT of tourists. 2....

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Helpful?
Thank edster1971
M F, Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank you very much for your feedback regarding you stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

Stoke-on-Trent, United Kingdom
Reviewed 1 week ago via mobile

It's hard to wax lyrical about a hotel when you only plan to sleep there, but this place was very very nice and inexpensive. We had two nights in a superior room with a queen size bed, en suite and a roof top balcony for less than 170 quid!! Between us (2 adults). The staff couldn't do enough for us...

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Helpful?
Thank brucenamtab1
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We...

Liverpool, United Kingdom
Reviewed 1 week ago

Had a nice stay at this hotel, it was located about a 10 minute walk from the Cathedral. The hotel is not in the very centre but the area around the hotel was nice, there was a small supermarket located about a 2 minute walk away. The beds were comfortable and the rooms were clean, would stay here again.

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Helpful?
Thank aquacrazy
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank you very much for your kind feedback regarding your stay at our hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel...

Sydney, Australia
Reviewed 2 weeks ago via mobile

Nice big room, comfortable bed, decent size bathroom. Great food in bar/restaurant, close to transport and shops. Check in was a bit slow need more people on front desk. Need to have iron & board in rooms had to ask.

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Helpful?
Thank GB1965
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, thank you very much for your freedback regarding your stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

Tel Aviv, Israel
Reviewed 3 weeks ago

We visited this hotel during the Carnival. The rooms are spacious and clean. Nothing to see from most of the windows. The showers are great! There is a bar in the hotel with descent choice of drinks. A tram\metro station is nearby. And the walk to main train station, the dom, and all the bre-houses is 10 minutes walk. the...

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Helpful?
Thank Victor1984293984
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Victor, We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards,...

Hungary, EUROPE
Reviewed 4 weeks ago via mobile

Severinhof Mercure is nice, at a great location. Room was nice and spacious, modern. This is close to the tramway, so it can get kind of noisy at night. No soundproofed Windows. Breakfast was okay, good selection, big area.

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Helpful?
Thank bl4ze
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank your very much for your kind feedback regarding your stay at our hotel. Please be so kind and inform us about your room number during your stay with uy, so we can check the window because all our rooms equipped with soundproofed windows. Thank you very much for your time and please apologize for all inconvenience...

Sheffield, United Kingdom
Reviewed 4 weeks ago

The Mercure is a good quality, well priced inner city hotel. Its location is ideal for a walk into the Alt Stadt or the Sud Stadt or if you need it, it's bang next door to lines 3 and 4 of Köln's excellent public transport system....not a private bus or tram in sight. Neither is it very far from the...

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Helpful?
Thank Juulleess
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank you very much for your kind feedback regarding your stay at out hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel...

birmingham
Reviewed 5 weeks ago

Fantastic break all round from travelling from the airport,using the trains, hotel and bars. Really enjoyable place, people friendly and helpful. This is our 4 or 5th time here and always use the same hotel. Can't wait for the next visit.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank birmingham32
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear loyal Mercure guests, Thank you very much for your very kind feedback regarding your last stay at our hotel. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

London, United Kingdom
Reviewed 19 February 2017 via mobile

We have stayed as a family for 3 nights in mid February. We chose this hotel as it has offered suites and underground parking (17 euro per day, pricey but Hilton charges 28 euros!). Check in was cold and inpersonal but in the suite everything was as requested - sofa bed was done for our daughter. We were on the...

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Helpful?
Thank pekao
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, We received your comments regarding your stay at our hotel and appreciate the time you have taken to write us. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team...

Nuneaton, United Kingdom
Reviewed 18 February 2017

First choice for business trips to Cologne. Stayed numerous times in 2016 and very happy with the stays. Efficient check in and check out. First stay was in a large room facing the front of the hotel but woken up at 5am with heavy traffic noise, since then stayed at rooms facing the courtyard and perfectly happy. Tea making facilities...

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Helpful?
Thank MidlandsButterNut
M F, General Manager at Mercure Hotel Severinshof Koeln City, responded to this review

Dear Mercure guest, Thank you very much for your feedback regarding your stay at our hotel. We appreciate the time you have taken to write us and we hope that we soon have the opportunity of welcoming you again at our hotel. With best regards, your team from Mercure Hotel Severinshof Köln City

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 4-star Mercure Hotel Severinshof Koln City is right at the heart of the lively metropolis, in the popular Severinsviertel area. In just a few minutes, you can reach the old town, cathedral, main train station, Lanxess Arena and exhibition center. The hotel has 253 modern rooms with free WIFI. We have 6 rooms that can accommodate up to 200 people available for your event. At our "No.199" Bar with adjoining terrace, you can enjoy a variety of regional and international dishes. ... more   less 

Additional Information about Mercure Hotel Severinshof Koeln City

Address: Severinstrasse 199, 50676 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Süd
Price Range: €65 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Severinshof Koeln City 4*
Number of rooms: 253
Reservation Options:
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Also Known As:
Mercure Hotel Cologne
Mercure Severinshof Koeln City
Hotel Style:
#13 Luxury Hotel in Cologne
#14 Best Value Hotel in Cologne
#27 Family Hotel in Cologne
#30 Romantic Hotel in Cologne
#40 Business Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Severinshof Koeln City staff and other travellers.
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Bradford, United Kingdom
8 months ago
Cardiff, United Kingdom
over a year ago
Stansted, United Kingdom
Essex

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Questions? Get answers from Mercure Hotel Severinshof Koeln City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a view to severine strasse, visit the sauna and the gym”
 of 5 bubbles Victor1984293984, 6 Mar 2017 | Read review
“Don't choose a room on the front when Karneval is on....”
 of 5 bubbles Juulleess, 1 Mar 2017 | Read review
“courtyard can feel close in”
 of 5 bubbles scotts481, 25 Dec 2016 | Read review
“The Privillege room was excellent!”
 of 5 bubbles roberthH1018OX, 19 Dec 2016 | Read review
“Pay a little extra for a Superior Room with balcony - and include free breakfast if possible”
 of 5 bubbles William091241, 1 Nov 2016 | Read review
5 of 5