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All reviews hanse stube leading hotels of the world piano bar train station the free mini bar beautiful hotel turn down service pillow menu renovated room cologne cathedral five star hotel junior suite an upgrade large bathroom the location is perfect breakfast buffet is in december
The hotel is perfect in all the senses. The customer service is outstanding. It is a mixed between a classic and a contemporary hotel. The rooms are wonderful, the fitness center excellent and the food is definitely the best. I enjoyed it very much. Thank...More
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We had just one night in Cologne so being right next to the cathedral and Christmas market was perfect. The hotel is privately owned and this shows in the friendly and helpful staff, all of whom radiated enjoyment of their jobs. Our room was very...More
One of the best places family run Ernst is really a treat. Breakfast is super calm and chic, Rooms are adorable and the staff is really attentive. The hotel is a bit old fashioned in style, but that is exactly what I like about it....More
For a city hotel, you can't ask for much more. The location was perfect, the suite was great, the pillows and bed were comfortable, the breakfast was solid, and the service was exceptional.
We got in on an early flight into Dusseldorf and the hotel...More
Date of stay: December 2018
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 5 days ago
thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to write a review on Tripadvisor.
It is great to read that we could surprise you not only with our excellent location next to the Cathedral and the...More
This hotel is excellent. It has the best location of any hotel I've stayed at -- right by the cathedral and the station. It is also a very short walk to all the other major attractions and restaurants. The staff are extremely helpful and accommodating....More
Date of stay: October 2018
Response from excelsiorhotelernst, Geschäftsführer at Excelsior Hotel ErnstResponded 1 week ago
Thank you for taking the time to share your feedback following your recent stay at the Excelsior Hotel Ernst.
We always strive to create individual moments for our guests and we are truly delighted that you enjoyed your stay with us that much...More